Restoro

The number #1 ranked VPN in most Reviews is ExpressVPN always just nudging out NordVPN. When I went to make a purchase ot the ExpressVPN they were a problem and they insisted I use this Restoro program to fix any of my existing Windows issues". I thought that was a great idea. It turned out that I encountered less than stellar intelligence at Restoro so I dropped this so called fix. I tried to get Express to just get me online. The Rep I talked to insisted I get with Restoro first. After a couple hours working with both I just demanded my money back and went to NordVPN. I feel this Restoro is a scam. I was in the computer business BEFORE Bill Gates was. He was still a telephone hacker with Steve Jobs. I retired after 37 years in the business most of the time in my own shop. This company is outside of the US and has many issues. They are inept, and a bad bet.

I purchased the Restoro software program to fix a loss of audio after installing the latest Windows 10 update. The program did not restore my audio, so I contacted Restoro directly. A technician attempted to restore my audio remotely by taking control of my computer, but seemed unable to do so after nearly an hour. He abruptly terminated the session without telling my how, why or how to contact him, and when I called Restoro back to find out what happened, I had to leave a voicemail. My phone message was never returned, but instead I received a boilerplate email response from Restoro over five hours later asking how my session went. Hint: Not great!
(The next day I contacted a local computer tech guy on my own who fixed my issue remotely in less than 20 minutes and at a lower cost than the Restoro program.) Because Restoro failed to do the thing I needed it to do, I called Restoro to ask for a refund. I spoke briefly with a female representative who talked so fast I couldn't get her name. She hastily told me that I would shortly receive a confirmation email of my refund and then hung up on me! Two days later and I hadn't received any refund email, so I called again. This time I spoke to "Jose" who said he would check with customer service and would call me back, and then hung up on me without further explanation or even a goodbye! (In his defense, he did call me back to tell me he contacted customer service and that it would take 24 to 48 hours to get the confirmation email. He said that this was the only thing he could do.) Fortunately, I did receive the refund confirmation email, but paying for software that didn't seem to do anything and dealing with abrupt, rude representatives did not give me warm and cuddly feelings for this company or its product.

Restoro was asked for help with my curser problems which cost over $27 to get started, she scanned and said I needed a technician which would cost more as I has suspected viruses. I refused to pay more and luckily they reimbursed me immediately. I took my computer to a tech in town and the only problem was I needed a new mouse, I had not viruses, he checked it out. Very disappointed in their service as it cost me only $20.00 here.