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Reviews (288)
Computer is still at square one and my bank account £s short = a waste of my time and money that could have been BETTERBAND MORE PROFETABLY USED.
So I used the basic one use and it fixed some things while didn't fix others and was fine, but the pop ups are extremely annoying every time something happens a pop up occurs and even if you click don't show again it comes back. I deleted the app while keeping the changes it made, and the second it deleted by computer black screened and now it's running extremely slow. Application does more than what it says and it's completely screwed my computer
Hello Jonathan,
Thank you for bringing up your concern to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572
Email: [email protected]
We hope to hear from you and we appreciate your patience.
Thank you
Purchased Restoro and was given a key that didn't work. Therefore, I had to call in to have my problem figured out. After spending upwards of an hour and a half talking to a "technician" while he remotely searches my computer for problems (he does this by opening and closing browsers, so not actually doing anything) he concludes that the only way my computer would be fixed is if I spent $400 dollars for the repair. It is also important to note that he asked me "do you watch porn?". I am still waiting on a refund that was promised to me, however, it seems unlikely that a company like Restore upholds their promises.
DO NOT PURCHASE
Hi Brayden,
Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We would like to further investigate on your concern and of your recent experience with us. Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We truly appreciate your patience on this matter.
The customer service is horrible. They are fake. They put wrong number on their website and your emails wont deliver to them and they dont answer you. My license is invalid i wrote over 10 emails nobody answers. Please be AWARE guys dont buy from them they are fake and they dont give your money back!
Hello Elnaz,
Thank you for bringing up your concern to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572
Email: [email protected]
We hope to hear from you and we appreciate your patience.
Thank you
I was taken in by Restoro hype on their website. Their software locked up my computer and they put me under pressure stating that I had a problem with my computer and charged me almost $500NZ to fix the issue their software created. They don't answer my emails now that I'm asking for my money back.
Hello David,
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. We are so sorry that your experience with us fell short of expectations.
Restoro is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. The software is dependent on the internet and any unexpected fluctuations in connection while the repair is on going would lead to unwanted results.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? You may also connect with us via Live Chat using the link below.
Phone: 1-888-575-7583 (US)
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
It is a scam. I paid for a 1 year subscription, but never received a key, just a phone number where nobody answer. Paddle, the resseler company just washed their hands like Pilatus
Hello Francisco,
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
A copy of your license key is usually sent to your email together with the confirmation of the purchase. It may have been sent to your spam/junk folders.
We are truly sorry if you have not received the support you deserve. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Professional service. Resolved the problem. Several weeks since repair issue has not returned.
Hi Frederick,
We thank you for taking the time in providing this feedback. Fixing a computer is just one thing that we aim for, but the most important part and something that we ensure of is the customer experience, Restoro makes sure that everyone is satisfied and comfortable.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Please stay safe and enjoy your day ahead!
Professional from start to finish. Hopefully my 3-year contract will eliminate any headaches in the future
Hi Jean,
Thank you so much for your kind words. Your review reaffirms the hard work we put in every day.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
My machine was running slow, so I searched for a utility to speed it up. Restoro seemed to be an affordable choice and I purchased the single use option. It took 2 hours and 35 minutes to install and run. After restarting my computer, the speed was slower than when I started, so I uninstalled it. My computer would not reboot. It took me another 4 hours to get my computer back to the condition it started from. I do NOT recommend this product!
GR Elder
Hello GR,
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Thank you
More than 2 hours trying to fix issues and I still have the issue that I originally went to them with. Leave the system alone for 5 minutes and something is locking it up and using 100% of the CPU.
Hi Charles
Thank you for taking the time to share your experience with us. We want you to feel comfortable sharing good or bad news with us.
Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
My pc wasn't working as it used to then I got Restoro to check it out it took the engineer 3 hours and he did a great job with it now works like New great service and great value
Hi Raymond
Thank you so much for your kind words. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Support-
Wanted to share my (review) or two cents regarding your app. I really don't feel this "highly" toted app is really doing anything to improve the performance of my Dell Laptop.
Running this Restoro program back-to-back has the same amount of "repairs", which means it did not work the first time. The program twice asked me to work in the"safe" mode to fix something and the program just stopped! I had trouble getting the Lic. Key to work and had to contact Custome Relations, which took over 24-hours.
A quick search of the Cons: show Inability to customize settings-Their Customer Support is rather limited
Overview Restoro has a consumer rating of 2.1 stars from 81 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Restoro most frequently mention customer service problems. Restore ranks 51st among Antivirus Software sites.
Hi Ray
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your experience with us fell short of expectations.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
For more information about the software and our service, you may visit our official website, www.restoro.com or contact us directly on our support channels below:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Your feedback helps us get better.
It's a rip off, I had to reconfigure DNS servers myself in order to get back on internet after they stopped communicating with me. I don't believe they really know what they are doing other than taking your money
Hello John
We are sorry that your experience didn’t quite match your expectations. We would love to know what exactly happened, so that we can deliver a better experience next time. Could you please contact us directly on our support channels below so we can work with you and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you.
Had a small issue with computer. Checked Restoro reviews, all good, so paid $30+ for scan. Informed that I had a serious virus. Paid over $300 for fix & two yrs. Service. After they accessed it, more problems than it started with. At times inoperable. Requested refund within time they give for receiving one. Assured of help, but given complete run around & no refund. Tried to uninstall program, but always says system is updating & needs to reboot. Around & around we go! Will be reporting them to every agency that might have the means to put them out of business. Kept all emails. Record of purchases on CC invoices. Phone is not downloading to my computer, so can not send proof of purchase.
Hi Ruth
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We would appreciate another chance to earn your business. Could you please contact us directly on our support channels below so we can work with you and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you.
Your feedback helps us get better. This is on us.
Restoro is one of the worst mistakes I've ever made in using computers since 1989. It sucks big time. They did not fix my original problem. And they messed up my machine big time. Deleted files necessary to run AutoCAD and other programs. Installed B/S malware, at least it wasn't there before and it was after. Changed settings in various apps.
I would advise never contacting these people.
In addition, when I was told I would be called, I wasn't. It wasn't until over an hour later I received the call and then the operative argued with me about not calling, when I had the evidence they hadn't called on my recent calls list. Or should I say, no calls from Restoro or any other number I did not recognize.
I realize there are a lot of "reviews" that list Restoro as #1 or #2 best, but as a result of those "reviews", I no longer trust any of them.
Hi Mark
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
We would appreciate if you will give us another chance to help you. Could you please contact us directly on our support channels below? This will help us to verify your account and assist you accordingly.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you.
They got my money and I still have NO ACCESS to their software. I just got ripped off for $27. Shame on me for being such a fool.
Hi Yoleen,
Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business.
After a successful purchase of the software, your license key will be sent to your email and it might redirect to your Junk or Spam folder.
For you to install the software, please follow the steps below:
Go to www.restoro.com
Click Free Download
Open or Run the downloaded "Restoro. Exe" File. (If prompted by UAC, click Yes.)
Make sure that “Don’t scan my computer after installation is complete” is unchecked.
Select Language (optional)
Click Install then Restoro will automatically scan the computer
Once the initial scan is completed, click on the key icon, next to the Restoro logo, and enter the license key (case sensitive)
Click OK to activate and Restoro will automatically start the Repair
If you still encounter any challenges, please contact us directly on our support channels below so we can verify your account and assist you accordingly.
We appreciate your patience.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Greetings,
I had a computer issue, 'Boot loop situation' which was apprised to 'Restoro Tech' who advised me that i had a virus, trojan, my ip address status was exposed, cybersecurity threat and to install a premium and updated protection, advance firewall. I could take the pc to a Bestbuy for service, but they could preform
Everything online and then forwarded to a 'Restoro Engineer' who again was apprised of my issue. No interest in what i said but that i had been to 'porno sites, resulting in pop-ups. Again advised to the contrary none visited and not the issue. Repeatedly advised not the issue. No response from customer
Service on any refunds. Bait and Switch tactics, nothing ethical with these folks. #1 Scammers.
Respectfully
KC
Hello Kurt,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
And we would like to investigate your feedback further, could you please contact us directly on our support channels?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you.
It requires you to PAY to fix ANY problems. Some sites tell you to install it and not tell you to pay for it.
I have fell for it, and I am not happy about it. DELETE RESTORO NOW.
Hi SMB G.
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email.
If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Do not click to buy any of their products. Especially, do not let their so called expert remote to your computer! They are scammers! If you need help, go to locals for help!
Hello Alex,
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. We'd like to investigate the correspondence you had with our members and will correct the needed. However, the platform won't allow us to verify or view your account information, could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
After I called Restoro for technical support to help me. They had me to let them remote in my PC. All they did was review my PC technical data and and showed me errors in my PC logs. Having worked IT before, I knew that all PC systems have error codes because that's the nature of computers. And all the technician kept trying to do was to get me to do was to make another purchased of $119 to have another tech to remote into my PC? I kept insisting why they couldn't fix my problem at hand instead of cleaning up unnecessary error codes in my PC? But all I got was a run around from the tech to make another purchased? So I requested a refund and as of yet had received it to date? And it's been almost two weeks since I requested my refund which should of been refunded by now? Hence why I'm writing this review to stop others from experiencing what I endured from their SCAM!
Hi Larry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Could you please contact us directly on our support channels below or you can drop us a message on our official Facebook page for us to verify the account and look into the status of your refund.
We appreciate your patience.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Facebook Page: https://www.facebook.com/Restoro-342387736478073
Hi Peter,
Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We'd like to make it up to you by making sure we stick to our commitment. Please expect an email or callback from our support team to address the issue and perform the needed.
We appreciate your patience.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Let us know if you still have other concerns.