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Reviews (288)
In March I purchased Restoro. Order ID *******. Today when I ran Restoro and got to the repair step the program requested a License Key. I emailed you for my License Key and received a canned email but no Key. I still do not have the Key.
Their response is how great their program is and how they want to contact me to "fix' the problem. If they were able to "fix" the program I wouldn't have lost my computer, completely destroyed by incompetent hacks. The have earned their low, low, low rating honestly. Don't make the mistake I made. They are incompetent hacks with a flawed program.
Hello Lane,
We are truly sorry if the repair did not go as expected.
There are different factors that could have brought this result, and please be assured that we are letting our Research and Development team know for them to figure out where it went wrong and what can be done to avoid it in the future.
Please know that you may contact us anytime if you need assistance.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Again, we truly apologize and we appreciate your patience on this matter.
They were working on my computer and it went so late I finally went to bed. When I got up, my computer would not boot. Took it to my local repair shop and hard drive doesn't even know it's a hard drive any more. Totally destroyed along with info I only had on it. Was never able to restore it or retrieve info. They now have the gall to contact me about "renewing" their service. I WOULD NEVER ALLOW THEM TO TOUCH MY COMPUTER AGAIN.
Remember the good old saying let the buyer beware. Or how about this one if it sounds too good to be true it usually is! And that's the case with this POS software and definitely the customer service. I had the unfortunate experience of allowing one of their texts to take control of my computer because this program was all screwed up and it screwed up my computer. I asked for help and boy did they help me as a matter of fact they bent me over and gave it to me good! The tech was on my computer for 5 hours and didn't even have the courtesy to tell me what was wrong after 5 hours. The only thing she could say was that the program had a bug and said I would get an email when the tech department resolves the issue. It's like a month now and I requested a call back but do you think anybody would call. If you guess no you're correct. This so-called program bug wiped out numerous processes on my laptop and I haven't had a moment's rest since! So let me warn you a company is only as good as the customer service or the tech support. The customer service sucks! The tech support totally sucks!
Hello Michael,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
I bought a years worth of service from RESTORO for around $50. It all starts with a phone call. They requested with my permission to scan my computer which they did and of course found 2-3 viruses that there program would not cover because it was outside the system. This would cost an additional $300.00 and would take at least 3 hours over the network. My problem is they would not take NO for an answer. I almost had to just hang up, it was really bad. Just for that I do not recommend them even if the program is good, you will only be pressured more.
Hello Lee,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
I paid for a one time fix, called support, but nothing was fixed, they wanted more money, total waste of money and time, keep away.
Hello Daniel,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Downloaded this product to see if it works before I bought it. They give a 24 hour free edition before you buy.
It goes through a wizard of scanning your PC and comes back with a summary of your PC (PC profile, crashed programs, Malware, junk files, broken registry, privacy traces). Each of these have a individual "repair" button, or you can purchase the full product to "repair" it fully.
My issue on my PC has been BSOD's, so I was mostly interested in the 'crashed programs' section. I ran the scan, clicked the "repair" for each of the crashed programs, and it comes back quickly with an appearance that it did repair them. I also fixed the registry as well, in case this was related in someway to the BSOD's for my machine.
After all this, I continue to get BSOD's on my machine. After my PC comes back up, it fails to find the new crashes but it does find the broken registry entries again. While it doesn't actually fix my BSOD's, it did give me some ideas of what to look at.
On the bad side, my PC did crash 3 times during me trying to right this review. I would not recommend this for troubleshooting BSOD's.
Hello Dan,
We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations.
Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files.
Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I tried to use this dowload. The man that was helping me said he could not help me. He could get someone for a one time payment of $700.00 to fix my problems. Before I could ask for a refund he hung up. Do not use this website. Can not do proof of purchase but do have my license key. **************-cykzv
Hello Eleanor,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Should you have further queries, please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
After encountering operating issues with the DVD/CD-ROM player in my desktop PC, I found a reputable tech website that recommended Restoro to fix potential registry issues to resolve the problem. I purchased Restoro's 1-use-only licence for AU$34.95 as there was no free trial available and I was not convinced that it would resolve the issue. When I applied the licence key it ran the scan but when I selected the fix option, it threw me back to the sales page to upgrade to the "Pro" version without running any fix. I called support and started a LogMeIn Rescue session so the support person could review the licence key issue - she ended up having to apply a temporary licence key to force it to run the scan and fix identified issues. When the scan raised literally hundreds of issues, she investigated further and identified numerous trojans via Sysinternals and thousands of warnings in the event log. (Note: I later found this statement on a Tech advice forum where the magnitude of warnings was the topic of discussion "If you haven't noticed anything wrong with your computer, you shouldn't worry. You will always find errors in Event Viewer. In fact, a classic ploy that scammers use is to point the user to Event Viewer to trick him into thinking something is wrong with his computer"). The support person then began pushing the urgency of fixing the issues without delay. At this point I stopped her from proceeding and asked about the cost involved with the clean up. She quoted $350.00 for what she estimated to be at least 3 hours work on the existing Rescue session. When I queried the cost she placed me on hold to "speak to her manager" after which she said she could do a special deal to have the $350.00 cover a year of maintenance which would involve her logging into my pc every few weeks to continue to run scans and cleanups as necessary. I was immediately wary of this and told her as much. When I then told her I would consult another source for a second opinion before spending that amount she said she would wait on the phone while I called for a second opinion. I told her I preferred to be given a case number so I could call back when I was ready to proceed and she became very aggressive, insisting that the problem was urgent and could not be delayed. She began being incredibly rude, accusing me of not understanding anything she was trying to tell me and continually referred back to the thousands of Event Log warnings, attempted to talk over the top of me and continued to push hard for an immediate commitment to purchase the maintenance deal. She then told me if I purchased 2 years coverage for AU$700, she could include a 3rd year for free, but I had to accept right then. I told her I was more concerned with having the issues resolved in an appropriate way than getting the best deal she could offer. She was obviously becoming increasingly frustrated that I was not allowing her to corner me into a panic-buy and became even more aggressive, rudely accusing me of not understanding anything she was saying or the seriousness of the issue. At that point I ended the remote session and the phone call, which had lasted approximately 1 hour.
The post script is: after the call I immediately conducted my own research online and found a Microsoft Youtube tutorial in "Malware Hunting with Sysinternals Tools" and also found a 14 day free trial of CCleaner software, which was recommended by several reputable tech websites. After running CCleaner and following the MS tutorial to check my PC for any remaining threats, I had resolved all threats and fixed the registry issue which prevented my DVD/CD-ROM from operating. The only cost involved was AU$14.34 to upgrade my Norton service to include Secure VPN and the whole effort took about 2 hours, including research time.
My conclusion is that the Restoro support person was trying everything she could to keep me on the phone and scare me into making an impulse purchase because she was aware she was overstating the difficulty of resolving the issues and also aware that, on seeking additional advice, I would discover that she was overselling.
All that aside, comparing the effectiveness of the single-use Restoro licence to that of the CCleaner trial software, the former was largely ineffective whereas the latter completely solved the threat issues (though I had to do a little further digging to finally fix the DVD/CD-ROM registry issue). Further to that, CCleaner costs only AU$39.95 for a full year subscription if I choose to use it again in the future.
Hello Mel,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. Although we are glad that you got the DVD issues fixed and had it back working.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
We would like to further investigate on your concern. Unfortunately, the platform cannot display any of your information. Kindly contact us via Live Chat for us to be able to address any further concerns immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Email: [email protected]
Have a good day!
IF RESTORO WAS SO INTENT ON MAKING AMENDS FOR THE MESS THEY MADE OF MY COMPUTER, THEY WOULD OFFER TO REFUND MY MONEY! I HAVE NO INTENTION OF
LETTING THEM MESS WITH MY COMPUTER EVER AGAIN!
Hi Gloria,
Thank you for bringing this up to our attention. We definitely understand how you feel about this situation. Definitely this is not the impression that we would like you to have.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve your concerns as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
Phone: 1-888-575-7583
Email: [email protected]
We hope to hear from you and we appreciate your patience.
I had one issue to resolve and the RESTORO folks scanned my system nd claimed to have found 54,000 corrupted files. I agreed to let them do the repairs and then further agreed to a one year subscription for 24/7 assistance if needed. Total "free" services came to almost $500. What they did do was download some software that automatically scans you system and whenever it encounters a file it didn't like it replaced it with one from somewhere else. I did this five times, and wound up with my desk top now serving as a door stop. I've been fighting for refund after cancellation for a month and keep getting a runaround. Stay with the legitimate vendors, and don't try to save a few bucks... it's another expensive lesson.
Hi John,
Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
Phone: 1-888-575-7583
Email: [email protected]
We hope to hear from you and we appreciate your patience.
So yesterday I bought and paid for the 24-hour license to fix some minor computer issues. Once paid for I received a license activation which I used. Restoro told me my license was activated then shut off when I pressed "Fix Problems". I restarted it which then had to do a 10 min scan and concluded with trying to get me to pay for the same thing again. I put my already purchased activation code in again and it takes me to the fix problems button which when I push shuts the damn program down again.
At this point I called their tech support, after a 5 min wait I get a guy on and explain my situation. His first response is that he wants to take over my screen. I ask why? He responds with "I want to see if you did something wrong". I then tell him; "how did I do something wrong if it gave me an "Activation Successful" message and the problem lies with restoro not fixing the problems?"
He of course ignored this and claimed the only way he could help is by taking control of my computer. I said that's not going to happen and WTF are you selling a repair system that does not work itself? He stated it does work if he can get control of my computer. I then at this point stated that since I was sold a defective product I want to cancel the transaction. He came back with "well you already used it", which I then informed him again that "I'm calling him because I CAN'T USE IT and I WANT MY MONEY BACK BECAUSE THIS IS AN OBVIOUS SCAM".
This goes on for 10 mins and at that point I informed him that the conversation has been recorded and that I blast this program all over the Internet. He said he will submit a request for a refund but it will take up to 48 hours to get a response. I told him that if I have to stop this transaction via my credit card company I will sue them for whatever costs I incure.
I will follow up by tomorrow at this time with the results. This is not a legit company at all.
Hello Robert,
Thank you for bringing this matter to our attention. We want you to feel comfortable sharing good or bad news with us.
Definitely this is not the impression that we would like you to have and we will definitely look into why your experience turned out this way.
Unfortunately, the platform cannot display any of your information. Please contact us via live chat for us to investigate what has happened and if you have any other questions regarding your refund request.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
We wish you a nice day and stay safe!
Well, as free edition, Restoro found a truckload of problems and a virus. So I ran my antivirus and it found nothing. Then I ran MSERT special antivirus and it found nothing. I searched for the virus file Restoro said I had, Emotet trojan, and it was nowhere to be found. But then the next day, threatening messages from Restoro popped out when I was watching a movie, closing up my Firefox browser, then popping open my other browser Brave to ask me to buy the full edition because my computer was under threat.
Just stay away from that crap if you don't intend to pay big money. I actually believe the great reviews on some sites have been paid.
Oh and after I uninstalled it, I run a search on "Restoro" to see if it was all cleaned out, and there was still an. Ini file left to track my moves for marketing.
As I said, just stay away.
Hello Simone,
Thank you for bringing this matter to our attention. We want you to feel comfortable sharing good or bad news with us.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns with the activations immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
We wish you a nice day and stay safe!
My system had been really messed up by a bad actor or two. I had visited some dubious/sketchy sites and acquired a number of malicious bugs. I am aware of some of them,
But not nearly to the extent that Restoro does.
Long story short, they cleaned my system up and quickly. The only thing I have a problem with is my Microsoft Solitaire Collection. The icon is on the screen, but nothing happens when it is clicked. I don't know if this problem was not fixed by Restoro or if I somehow messed it up after it was cleaned. It is as if the executable was missing.
Hello Jeffrey!
Thanks so much for sharing your experience with us. Your review means a lot to us and lets us know we’re on the right track!
Let us assist you with the icon that does not respond. Kindly contact us on your convenient time so that we can check it for you.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
I don't know what the capabilities of this product are, nor how to use it.
Hi George,
Thank you for bringing up your concern to our attention.
Restoro is a program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
Your subscription with us also let us help you fix the issues on your computer thru a regular maintenance and security check. It does help with issues on 3rd party programs, printer connectivity and other ways to improve the user's PC experience.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
If it sounds too good to be true... Bought the 1 time license, thinking that it would repair the thousands of errors it uncovered but you have to call to "activate" and it becomes a hard sell session to get you to let the technician, who just happens to have a "slot" open to work on your PC for a few hours to correct all of the problems for a mere $249. When you resist, they start negotiating that price. Even if I could afford it, I am now too suspicious to continue with this company.
Hello Natalie,
Thank you for bringing this matter to our attention. We want you to feel comfortable sharing good or bad news with us.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.
Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns with the activations immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
We wish you a nice day and stay safe!
Before I installed it, all of my FILES were all okay, including my Games Files, Videos, Pictures, Documents and Musics, then I installed Restoro, it corrupted all of my Files! Turned all of my FILES into STAX file, this is WORSE, I need to reinstall my OS, but my Games and Pictures ar Forever lost, DO NOT INSTALL THIS! IT'S A TROJAN THAT WILL OVERWRITE YOUR FILES EXTENSIONS
Hi Alexche,
Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572
Email: [email protected]
We hope to hear from you and we appreciate your patience.
Thank you
It's a scam! The license key does not activate and when you ring the support line it asks you to leave a message. Beware!
Hello Elke,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.
Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
What was the phone number you called?
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
This program is definitely a scam! We paid to use the service and downloaded the program and then they wanted to upgrade us and we needed to pay more,
Hello Herb,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.
Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
My old PC was extremely slow and had frequent breakdowns. Restoro made it come to life again after just one repair session. I now use Restoro once a month to keep problems stay away.
Hi Otto,
Thank you for this wonderful feedback and for expressing your satisfaction with Restoro. Its customers like you that make our job wonderful.
Please let us know if you need us, we are available 24/7.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day and stay safe!
Ended up here when glitch appeared on web, not sure if I got taken or not
Hello Randall,
Thank you for bringing up your concern to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572
Email: [email protected]
We hope to hear from you and we appreciate your patience.
Thank you
Hi Daniel,
Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have.
We'd like to help you sort this out. We have forwarded your concern to our Technical Support team and they will be contacting you either by phone or email for your license key.
You may also reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience on this matter. Have a good day!