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Reviews (288)
THIS SYSTEM IS SCAM AND FRODE, STAY FAR FROM THEM. I WAS LUCKY THAT I PAID WIT PAY PAL AND I RECEVED A TOTAL REFUND IMMEDIATELY.
Did a search to resolve a Hresult 0x*******BA issue and restoro was recommended so i downloaded and paid for a one off license,
To say it did nothing to fix the issue is a understatement! Refund requested now i have to wait for 2 billing cycles aka 2 MONTHS!
Reading the other reviews and they reply with the same stuck record "We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations." yet the bad reviews continue so they aren't interested in fixing the problems!
"Restoro ranks 79th among Antivirus Software sites." NOTE: 79th!
(I await the same stuck record)
Stay clear of this program!
Hi Craig,
Thank you for taking the time to leave us a review and we're sorry that your experience didn't quite match your expectations.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
I purchased the software. Received a receipt with no license number. Cannot activate. No way to reach company by phone. Email was an automatic response claiming delay of license sends due to typhoons in the Philippians. They are headquartered in London! Thank goodness I used Amex to purchase. Seeking refund now. Only deal with U.S. based companies!
Hello Robert,
We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations.
We apologize if you were not sent a license key. The confirmation email upon purchase usually has the license key. If for any reason this was not received, our technical support is ready to assist you. Apologies for the delay response.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports immediately.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
Everybody do yourselves a favor. Stay away from this product and this company! I wrote a review on the product and now I'm letting you know the results. The product screwed up my computer! To this date I am still struggling with my laptop because of this program. I have lost processes and programs due to a so-called bug in a version that was downloaded to my laptop as an update. The customer service is by far the absolute worst that I've ever had the displeasure of working with. You can measure a company and their validity by the customer service you receive. After weeks maybe a couple of months of going through total frustration I said I had enough and I demanded my money back. I sent them several emails and then when I was getting the runaround with the emails I gave them a not too pleasant call. The call was very frustrating as I had to give a piece of my mind not only to the rep that answered the phone but also one of the so-called managers or supervisor. The ineptness that they portrayed was absolutely disgusting. Do you think that they would email me and tell me what they decided about my refund? Of course not! Do you think they would call me? Of course not! They just tried to blow this off as I just found out that I got a refund through PayPal. Well this isn't the end I want my laptop fixed and I am going to take this as far as I have to, to get my laptop back to the way it was before this God forsaken program called restoro screwed it up. They should give the program a different name, screwupo! They think because I got a refund that I'm going to disappear. That's not going to happen. This is fair warning either fix my laptop or these bad reviews will keep on coming!
Hello Mike,
We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
Was having issues with Outlook no longer synching to iCloud. Purchased subscription. Knew something was off when I had to call to "activate" the subscription and get the tech support I needed. Called for support and first questions asked were how many other devices I had at home and continual attempts to upsell me for expanded coverage and longer term. Told them I would appreciate getting Outlook to work first. Eventually a scan was run and a number of "issues" were identified (they say the issues were not detected by Norton). Could not get past phone tree for service and told that to look into my problem I would need one of their "professional technicians" to evaluate at an added service fee. Service is junk. I terminated the call.
Hello John,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Should you have further queries, please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I want to thank Restoro. Not only did they respond to my complaint but, they took care of it. Thanks!
Hello Nancy,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
We would like to further investigate on your concern and assist you with the issues with your computer and running Restoro. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
Have a nice day ahead and stay safe!
I purchased Restoro to help fix some computer errors it was supose to fix. It worked a couple of times. When I tried to up date my computer and reinstalled the program the security key did not work. I emailed them they sent the key but the program would not let me type lower case letters. The software converted them into upper case. Tried emailing them no answer. Then finaly found a phone but the kept telling me everyone is busy leave a message they would call back. THEY NEVER CALLED OR EMAILED. This company is one of the worst customer services ever. DO NOT DEAL With them
Hi Robert,
Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have.
We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible.
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
Email: [email protected]
US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572
We appreciate your patience on this matter.
No help, no support. Suspicious software. The support asked remote access to my computer with full access to my computer! They are so bad that they are afraid to put their company name on their homepage.
Hello Pascal,
Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make.
We could definitely assist you with the Restoro software. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Below are our other contact options.
US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572
We appreciate your patience on this matter.
Restoro damaged my Windows User Account by messing up my Windows registry.
The Undo option is unavailable unless you pay them. I was trialing the free version.
In summary, it broke my PC, then it requires payment to undo the damage.
Typical ransomware behaviour. I cannot believe they are still allowed to operate.
No response from Tech support in 4 days.
Hi Teo,
Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have.
We would like to further investigate on your concern. Kindly contact us via Live Chat for us to address your concern immediately.
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]
Have a nice day ahead and stay safe!
I am unable to boot Windows, even in basic Safe Mode after Restoro scanned my hard drive, found issues and then asked to reboot. Attempts to run PC Diagnostics returned a message that the process failed. Attempts to return to a prior Restore Point returned a message that the process failed. My hard drive was obviously corrupted by the Restoro software app. I would show proof of purchase. But it is on my corrupted hard drive.
Hello Dan,
Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.
Restoro is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. The software is dependent on the internet and any unexpected fluctuations in connection while the repair is on going would lead to unwanted results.
We could assist you with this issue. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately. You can provide the email address you used to purchase the subscription for us to locate your account.
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We appreciate your patience on this matter
Initially I downloaded and activated Restoro to update my drivers for my new computer. After activating it and being told Restoro could solve my issues, they reported finding malware on my computer and managed to convince me to pay for the one-time technician support session.
Keep in mind, my issues were simply malware and updating my drivers. What resulted was 5 hours of extreme frustration as the technician assigned to help me decided to DOWNGRADE my OS to Windows 10 (FOR NO GOOD REASON), and I did not get any call back or any notification of how my issues would be continued to be resolved. My apps would not function, so I called back to restore Windows 11, and fix the other issues. The next technician could not even download Windows 11 correctly, as I watched them essentially screw around to see if they could figure out how to download it. Funny enough, I watched them hit "OK" for the Windows 11 download that EXPLICITLY stated I would need an external DVD drive since it was downloaded as an ISO file. Of course, once it finished downloading, I could not install Windows 11 due the aforementioned file issue. I genuinely questioned if they knew what they were doing.
I ended up resetting my computer since it was still new and I could re-download my files as needed (which solved all my issues). I told them I wanted a full refund for the $150 one-time technician session, and was told I would get a partial $100 dollar refund for the year subscription I purchased (~$45) and partially for the technician session. I only received a refund for the subscription. It had been a 5 hour endeavor at this point, and I was so immensely frustrated I refused to bother dealing with them again, even if it meant receiving the full $100 refund.
In my eyes, what I payed for for Restoro, was for inexperienced technicians to make my issues worse, not properly handle the problems at hand, and waste my time and money. I am sure others may have had luck with this service, but I did not.
Hello Camdyn,
Thank you for bringing this matter to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.
We will look into this and we assure you that we will work on what needs to be improved.
Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Have a nice day ahead and stay safe!
24 hrs ago I purchased this for my pc & was not able to download. Tried emailing & calling but NADA. Last night I received a reply email informing me the flow of customers in front of me was "medium volume." Over 12 hours later I tried to then call and waited... eventually leaving my number and a message. Still have not heard from them several hours later. This is a SCAM. I'm contacting my Discover card AND the Better Business Bureau.
Hello Jennifer,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
They finally answered my initial request for a full refund. It came through about the same time I was turning on my computer and the program came up as an autofail. The part I disliked most, they had a lot of control over my computer... BUT... the program did not work for me and now I have my money back and their program has been deleted. So for some this program may work for you and know that if it doesn't you will probably get a full refund like I did so like the old commercial says..."try it... you might like it" like Mikey did..
Hello Brian,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out, please expect an email from our team to better assist you with your concern.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
The initial Restoro process supposedly goes through your computer and points out problems and there are lots of them.
After you pay to have the problems corrected there seem to be none or just a few. The major problem
I was trying to correct was not dealt with. This was a total waste of money. My computer is the same now as it was before Restoro.
Hello Richard,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Last year I purchased a subscription from them seeing that it was set for automatic resubscription I called to insure that the charge would not be made, they assured me that they had taken care of it, last week I was charged 350 dollars that I was not comfortable being charged by this company, because of this I sent emails to two sources in attempt to get a refund and have not gotten a response within a week.
Hello Shawn,
Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I saw after two hours that this program was not for me but getting a refund can be quite a headache. Restoro provides a lot of information about your computer that is already available on Windows. I don't like the interface as it starts a long scan as soon as you open the program with little to no control from you. The interface cannot scan your USB drives for problems or why Windows cannot restore to a previous point due to a missing file. They show you long lists of supposed problems to impress you and hook you. Good security software like Norton do a better job with more controls and at a lower cost. I can only send my Paypal receipt because the original email with my purchase info has disappeared from my computer the first day. I usually keep those and it is not in my deleted emails.
Hello Paul,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I just bought the Premium Plan and had to call to get it activated. After a thorough analysis which seemed very thorough, I was told I needed a system engineer to solve the issues. I was given an option for a one time plan that was very expensive, then I was offered another plan that was still expensive, about $500. When I said I need time to think about it, I was made to feel like an idiot for not addressing the security issues identified immediately. When I insisted I still needed to think about it, I was offered another plan straight from Restoro that cost less but offered everything the second plan offered. Now why wasn't I offered the third less expensive but more comprehensive plan in the first place? It was a hard sell and feels like a big scam. I don't know if the Restoro Premium program that I already paid for will actually do anything. I was expecting a program that would identify issues and that would automatically clean up and address the issues it identified, not having to talk to an agent and get a hard sell. Really upset!
Hello Cheng,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I purchased restoro for $42. I was sent a "license key". The program didn't accept the "license key". I have, therefore, an inoperable program. The developer has chosen to hire a third party to handle problems experienced by users; the third party has not been able to come up with anything to address this problem. I have therefore, spent a chunk of money on something quite useless.
Hello Karl,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
It did nothing to help my computer, just scanned it and tried to take my money. MY OTHER ANTIVIRUS SOFTWARE WENT CRAZY TRYING TO RID OF IT AS SOON AS IT GOT ONTO MY PC
Hello JC,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I dont know how good this product is. I am not a techie but I did have trouble in activating the license... so I called and they spent a lot of time with me and fixed the problem... My problem is that they wanted me to spend $290 to "fix ' problems outside of the capability of the software. When I told them I could not afford that they said they had a technician who would do it for $190... These kinds of tactics make any software company look bad... the same thing you get from certain window companies
Even more alarming is that Avast warned me that several of the files contained malware... I know these anti virus programs can sometimes set of false alarms so I am wondering. But the software did get some good reviews on line... Jury is out
Hi Charles,
We truly appreciate that you took the time to leave this positive review. We are glad that you are satisfied with Restoro's services.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Please stay safe and enjoy your day ahead!
Hello Mauro,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.
Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files.
Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Chat: https://tinyurl.com/RestoroLiveChat
Thank you for your patience in this matter.
Phone: 1-888-575-7583
Email: [email protected]