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Reviews

2.3
Reviews 297
5 Stars
10%
4 Stars
2%
3 Stars
3%
2 Stars
6%
1 Star
80%

Connecticut
1 review
0 helpful votes
Follow Ana R.
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Do not trust
January 27, 2022

Since spending all that money on Restoro which doesn't even give me a full membership! I have been hacked several times in my bank account!

Date of experience: January 27, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Ana.

We understand how you feel about this situation.

Restoro values the privacy and security of our customers. We encourage to be extra vigilant in filling up and providing our personal and important information online.

We would like to help as much as we can. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or any of our contact options below so that we assist you.

Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Email: [email protected]

We wish you a nice day and stay safe!

Oregon
1 review
3 helpful votes
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Have not received registration code
January 25, 2022

It's been a few days since I paid for a basic plan from Restoro, my bank statement shows payment. However I have not received the registration code to activate the program. I have sent a number of messages to notify them, but have not received any response. I have checked my spam folder as suggested by Restoro and have not found the code there as well. Please send me the registration code as soon as possible. My order number can be given if needed to validate my payment.

Date of experience: January 25, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Leo,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: [email protected]

Florida
1 review
1 helpful vote
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False advertising
January 22, 2022

They only refunded 54% of my $350 charge after 3 days use. Did not work! 100 Guarantee is a LIE!

Date of experience: January 22, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Thomas,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: [email protected]

Texas
1 review
3 helpful votes
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Watch out for this scam
January 22, 2022

It doesn't work, no one answers the phone, activation is coercive, and this is just a scam. I may have lost $27, but at least I have the opportunity to warn others. Save your time and money; do not download this junk.

Date of experience: January 22, 2022
Restoro T. — Restoro Rep
over a year ago

Hello,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: [email protected]

Oklahoma
1 review
1 helpful vote
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I do not recommend this product
January 22, 2022

They must have paid several sites off to get the reviews. I had nothing but problems and they refused to return my money.

Date of experience: January 22, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Cynthia,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: [email protected]

California
1 review
0 helpful votes
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Where is my key I paid for?
January 21, 2022

I paid for a year subscription and was told I would get a key code soon in my listed email. I received a receipt with no key code. A few hours later I asked about the key and when I would get it. I was told I should have gotten 2 emails and one was the key... I only got 1 email... I was given instructions on where and how to ask for a second key code to be sent... I followed the instructions and was told I should get an email in the next 15 mins... it has been 48 hours later and still no key code...

Date of experience: January 21, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Steven,

Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.

The license key is usually displayed on the transaction page and confirmation email upon purchase. Due to the email's restrictions, it may have been routed to your mailbox's spam or junk folders.

If you cannot find your license key, please do contact us via Live Chat for us to assist you immediately. You may also reach us via different contact options below.

Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Email: [email protected]

Thank you for your patience in this matter.

Maryland
1 review
2 helpful votes
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Total Scam
January 18, 2022

When I tried to cancel my subscription some guy from their service desk told me I had to provide my bank account info to get a refund. Since I made the purchase using a credit card I asked that they just refund the card. I was told no, they don't refund that way, they need your bank account info or they would lock my computer.

Date of experience: January 18, 2022
Restoro T. — Restoro Rep
over a year ago

Hi Russell,

Thank you for bringing up your concern to our attention. We understand how you feel towards this situation.

We understand and respect your decision. If a customer decides to cancel the subscription, we do not need to ask for the bank information. Based on the screenshot you provided, the source of the email did not come from Restoro. Please be extra vigilant and be careful with these types of emails. We highly recommend to ONLY contact us thru our verified support channels.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Thank you for your patience in this matter.

Delaware
1 review
0 helpful votes
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What a scam.
January 18, 2022

3000+ issues ya ok. Also ads like crazy even on the site. Even tried to tell me of issues for programs I don't have.

Date of experience: January 18, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Thomas,

Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.

Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. It may be an indication that there are programs installed in the PC that you were not aware of if the results showed programs that you think are not in your PC.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

GB
1 review
1 helpful vote
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Don't go there
January 18, 2022

Spent £31 on visa for 1 year sub... installed setup... got keycode (the receipt no.) wouldn't copy/paste) keyed in manually, (i wrote it down) ok,"activated"... ran prog twice. Second time desktop icon disappeared, so had the program... windoze search, found "setup. Exe" reinstalled... 'you need premium ' (i just bought it) ok reopen keycode window, key in code that worked yesterday. "this code is invalid"
so no premium prog... I then ran SPYBOT a freebie, found 17 examples of Malware seeded by Restoro... and the program deletes itself after use. MAGIC!
So uninstalled, deleted all traces of restoro, and called visa. What a waste of time.
This is just an elaborate scam... Don't go there! Paul M

Date of experience: January 18, 2022
Restoro T. — Restoro Rep
over a year ago

Hi Paolo,

Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or contact us thru any of the support options below for us to assist you immediately and resolve the issue as quickly as possible.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Kansas
1 review
1 helpful vote
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Worst ever
January 18, 2022

I purchased the annual subscription and have yet to receive a key that works.
I've sent numerous emails and never get a response other than the same key that doesn't work.
Continues to send a key that DOES NOT WORK
I WILL NOT BE USING THIS EVER AGAIN

Date of experience: January 18, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Nathan,

Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.

Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files.

We'd like to help you sort this out but the platform won't allow us to view your account details. Please contact us via live chat so that we can address your concerns immediately.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: [email protected]

Virginia
2 reviews
0 helpful votes
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The software repaired nothing on my computer and seems to remove itself each time I reboot, as the program requires after it allegedly repairs items on the computer. Getting a refund after one day requires an email with an explanation and waiting while they decide when to reply. DO NOT BUY.

Date of experience: January 17, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Gaden,

Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.

Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files.

We'd like to help you sort this out but the platform won't allow us to view your account details. Please contact us via live chat so that we can address your concerns immediately.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Indiana
1 review
0 helpful votes
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Worked for my moms computer
January 17, 2022

My moms computer was having blue screen issues. Restoro figured out the issue and automatically repaired it. I recommend it now whenever I know someone is having random Windows PC issues.

Date of experience: January 17, 2022
Restoro T. — Restoro Rep
over a year ago

Hi Shayne!

Thank you for the 5-star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Texas
1 review
2 helpful votes
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Do not plan to renew
January 17, 2022

Restoro does an impressive job of detailing all the wonderful analyzing they're doing while the program is "scanning." It identifies crashed programs, viruses and malware, junk files and security problems, then announces it will fix all. However, after the required reboot/restart to "finish the repair", a rescan reveals 2/3 of the junk files remain, at least half of the security threats are still there, as is the "malware" -- actually, a virus detection program on my computer. I did seven rescans and repairs, with restarts on evening, and junk files were only reduced, not gone. I can understand "cleaner" programs missing some mbs, but Restoro identifies the junk and such, just doesn't do the "clean" they promise. My search continues for a program that actually does what it promises!

Date of experience: January 17, 2022
Restoro T. — Restoro Rep
over a year ago

Hi Cynthia,

Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.

Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files.

Programs are sometimes tagged by as PUP's when they contain codes and functions that would look deeper into the system, which most system repair and antivirus software do. This can be reported to our Research and Development Team for us to determine and fix the falsely-detected threat.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible.

Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

South Africa
2 reviews
10 helpful votes
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RESTORO software company sends you fake license
January 17, 2022

I purchased RESTORO software (paid via Paddle.com) and they sent me fake license, which is invalid.
Trying to get their help is like pulling teeth, only getting automated responses
Which are completely irrelevant and do not address the issue.
Requested refund but there is no response, and I feel that I've been scammed.
This is a company you need to avoid.

Date of experience: January 17, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Chris,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: [email protected]

Florida
1 review
0 helpful votes
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Restoro.com spam emails
January 16, 2022

I gave them my email, not even 20 minutes later I got flooded with spam emails from different companies. I usually get 1 spam every few days. This is too coincidental.

Date of experience: January 16, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Jene,

Thank you for bringing this matter to our attention.

We value our customer's privacy and security, and will never make any such transactions. We also never ask for any sensitive and personal information.

We highly recommend to be vigilant when it comes to people asking for our personal information online.

We appreciate you letting us know of the situation. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or email for us to assist you immediately for assistance.

Chat: https://tinyurl.com/RestoroLiveChat
Email: [email protected]

Thank you for your patience in this matter.

Kentucky
1 review
10 helpful votes
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Feel like a scam
January 16, 2022

This is true, I had this same Experience. They make it sound very convincing that you must spend a great deal of money to get these issues fixed when a simple clean install of the latest version of windows 10 will do the trick without costing a dime. I will let my subscription run out and not renew the subscription. I use the computer manufacture recommended services instead.

Date of experience: January 16, 2022
Restoro T. — Restoro Rep
over a year ago

Hello John,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

We'd like to help you sort this out, please expect an email from our support team to better assist you with your software.

Should you have further queries, please reach us out through the below channels:

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Louisiana
1 review
0 helpful votes
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I called and a very nice guy tried to convince me I needed a $150 fix. All while my computer was scanning. Then, after saying no, the scan stopped. I called back and they said it couldn't and needed the $150 fix. Wasted $40!

Date of experience: January 16, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Amy,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: [email protected]

Florida
1 review
0 helpful votes
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More of a sales pitch than a helpful fix!
January 13, 2022

Very frustrating as the tech tried time after time to sell pricier programs. I finally threatened to cancel if he didn't stop.

Date of experience: January 13, 2022
Restoro T. — Restoro Rep
over a year ago

Hello,

Thank you for bringing this up to our attention. We apologize if you are having difficulties reaching us. Definitely this is not the impression that we would like you to have.

Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.

We'd like to help you sort out the issues regarding your Restoro software. Unfortunately, the platform won't allow us to view your account details, could you please contact our tech support directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

North Carolina
1 review
2 helpful votes
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Restoro Scammed me
January 12, 2022

Restoro scammed me. After a year or their 'service', they 'updated' their software that caused many Microsoft processes to be disabled. To 'fix' the problem, they offered a 'refund', but they claimed they were only able to transfer money directly from their "Chase" bank directly into my bank through a fishy Command prompt interface, where they had me enter the refund amount of "$200.00". The software they were using seemed to have stripped off the decimal point, making it look like $******* had been transferred. In Fact, they somehow transferred the money within my back account, telling me that I owed them $*******.

Date of experience: January 12, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Alan,

Thank you for bringing this matter to our attention.

We value our customer's privacy and security, and will never make any such transactions. We also never ask for any sensitive and personal information.

We highly recommend to be vigilant when it comes to people asking for our personal information online. For similar instances, it would be best to contact your bank and let them know of the situation and let them advise you of the best course of action.

We appreciate you letting us know of the situation. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or email for us to assist you immediately for assistance.

Chat: https://tinyurl.com/RestoroLiveChat
Email: [email protected]

Thank you for your patience in this matter.

Massachusetts
1 review
7 helpful votes
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Feels like a scam
January 12, 2022

Immediately after I bought Restoro, a pop-up up gave me a number to call for the security key to activate it. Restoro pressured me for 20 minutes to spend $400, $700, or $900 to fix everything on my computer. My only issue was freezing once in a while. I finally had to hang up on the woman., who, by the way, had taken control of my computer. She never returned control until I restarted. I've never been so pressured to buy something in my life.

Date of experience: January 12, 2022
Restoro T. — Restoro Rep
over a year ago

Hello Paullette,

Thank you for bringing this matter to our attention, and we're sorry that your experience was not the quality you expected.

We would look into this and work on what we need to improve. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Should you have further queries, please reach us out through the below channels:

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat