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Restoro
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Reviews

2.3
Reviews 297
5 Stars
10%
4 Stars
2%
3 Stars
3%
2 Stars
6%
1 Star
80%

GB
1 review
0 helpful votes
Follow Tom F.
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ONE STAR NOT 5!
Browsed the internet for a solution to a problem and found this programme. The telephone i called number which was alleged to be for the purposes of activating a link to download the product turned out to be a phone call to a sales person who sold me (quite expensive) services I didn't need or really want but felt pressured into buying, which then left what In my opinion was quite sinister software on my computer, and to cap it all It didn't fix the issue I had in the first place.
And in fact this site erroneously displays a five star review when in fact I've left a one star review and wouldn't have left any stars at all if it was possible

Date of experience: September 1, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Thomas,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to help you sort this out, please expect a call from our team to better assist you with your concern.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

Ohio
1 review
2 helpful votes
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DOES NOT WORK
August 14, 2021

I purchased Restoro after an ad said it was the best and safest way to solve PRINTER OFFLINE problems. It does not work nor has it done anything else to help my computer. DO NOT BUY-TOTAL SCAM.

Date of experience: August 14, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Richard,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

Florida
1 review
2 helpful votes
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Never used it seems like a scam.
August 12, 2021

When I made the purchase it made me call a number and they offered to remote access my computer. This seems fishy. I disputed it with my bank and got my money back.

Date of experience: August 12, 2021
Restoro T. — Restoro Rep
over a year ago

Hi Bob,

It sounded like you needed assistance with activating your license, we find remote sessions more convenient for our clients, thus the offer. This is a secured and safe option and is mostly appreciated, if you are not comfortable with the remote we can always give you guidance on how to do it manually but it seemed like you didn't even gave us a chance.

We would like to prove our business with you still, if you need any help you can contact us to the below.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Georgia
1 review
1 helpful vote
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Great Features and service
August 11, 2021

Representatives were patient and thorough in getting my computers running smoothly. Great service!

Date of experience: August 11, 2021
Restoro T. — Restoro Rep
over a year ago

Hi Priscilla,

We are glad to hear that our team was able to fix the problem. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Florida
1 review
3 helpful votes
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Did not fix will not refund
August 4, 2021

Called them with a specific usb problem. They guaranteed to fix I paid $41.95 3hours after they tried ucharged $199 said tech would fix. They were 38 minutes late on tech call. Then said I would have to stay on phone for 3 hours talking with tech. They are sketchy all the way Use at own risk

Date of experience: August 4, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Jim,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

Bangladesh
1 review
0 helpful votes
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Better than cc cleaner
August 3, 2021

Professional repair software for windows pc. If you don't have time to go to service center, just download and install it... it will solve all the issues. See their full review: https://taslimul.com/restoro-review/

Date of experience: August 3, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Taslimul,

Thanks so much for sharing your experience with us. We really appreciate you being a customer and helping to share the word about us.

Rest assured that you will experience the same level of excellence the next time you need our help.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Maryland
1 review
2 helpful votes
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FRAUD
August 1, 2021

They fraudulently charged my PayPal account this time last year for a product I did no order. I reported it and got a refund. They just hit my PayPal account again yesterday for a renewal. I alerted PayPal and they wouldn't refund the money as they said it was not an "unauthorized" transaction since they checked and I have a subscription with automatic renewal. Now I am fighting with RESTORO customer service about getting a refund. They want to talk 30-60 days to send my money back. This rep keeps blowing smoke screens and trying to cover up. They are NOT keeping my money for up to 2 months on a fraudulent charge. I think not. This guy on chat ID #SPK-809-*******. DO NOT EVER DO BUSINESS WITH THESE FRAUDS AND DONT TRUST ANYTHING THEIR REOS TELL YOU.

Date of experience: August 1, 2021
Restoro T. — Restoro Rep
over a year ago

Hello George,

We are sorry that your experience didn’t quite match your expectations. If you would allow us to work with you again, we can set up a repair and resolve it as quickly as possible.

In regards to your refund request, we already initiated the refund of the subscription through our Customer Service Team. It usually takes a billing cycle or two before it reflects on your bank account.

We thank you for trying our product and service, we hope to do business again with you in the future.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

GB
1 review
1 helpful vote
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Need a refund
July 24, 2021

Restoro claimed to fix my problems I currently have with my pc. I ate the bullet and bought the huge £25 fee. After Restoro was done "fixing" my PC, I noticed no difference at all. Just wasted money and time! I need a refund.

Date of experience: July 24, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Max,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

Utah
2 reviews
10 helpful votes
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Just say no
July 22, 2021

This an old bait and switch program. They will take contol of your computer and show you every possible error and virus and even qote you a Best Buy option to repair you woefully inadequate computer. For only 2. - 300 dollars you can turn you Sow's ear into a new Silk Purse. This is a scam... they got 40.00 from me... but no more.
THIS IS A BUYER BEWARE WARNING

Date of experience: July 22, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Frank,

Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. We'd like to investigate your feedback further so we can correct the needed, however, the platform won't allow us to verify your account.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

GB
1 review
2 helpful votes
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It behaves like a scam.
July 20, 2021

No only does this smart looking programme fail to carry out a large proportion of what it says it will do, but it also deletes itself after running several time. It can then be reinstalled but is just as ineffective.

Date of experience: July 20, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Jeffrey,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

GB
1 review
2 helpful votes
Follow Asynia L.
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Waste of time and money
July 20, 2021

I bought a basic restoro plan because my pc was having issues and I needed a fix immediately. It's been 12 hours since I purchased it, and I did not receive the license key, just the receipt.
And no, I did not use the wrong email address (it's the same address as the one that is connected to my paypal that I paid with) and nothing in my spam folder.
I ended up resetting my windows and all is good now.
They say on their site that in a few minutes you will get your license key, which wasn't true in my case (and others', from what i am reading here), and that is why I purchased it! If I knew it takes so much to receive a license key, I would've not bought it in the first place.
I want my money back.

Date of experience: July 20, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Asynia,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

Australia
1 review
0 helpful votes
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DO NOT USE RESTORO!
July 19, 2021

I got a blue screen error problem, and when I google the error code that come up, Restoro was the first solution to pop up. I paid for the product, it literally took hours to download, and then the problems started. That however was not the most frustrating part of this whole ordeal. No. When I rung for help, all 3 of the customer service reps that I spoke to refused help and hung up on me saying that someone would get in contact with me in the future to help me with the problems I was having. They didn't listen to me AT ALL, didn't care that I needed help now not it hours/days/weeks time and were so rude it actually blows my mind just thinking about it. DO NO USE THEIR PRODUCTS. They are not worth the drama that will ensue.

Date of experience: July 19, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Alana,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

Texas
1 review
1 helpful vote
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SCAM COMPANY
July 17, 2021

PAID RESTORO TO RESTORE SOUND OWN MY DESK TOP THEY TRIED TO SCAM ME INTO PAYING 125.00 MORE TO HAVE A TECH FIX IT BUT I HAD ALLREADT PAID THEM FOR A LIC. AND TO REPAIR MY SOUND THEASE PEOPLE SHOULD BE PROCUTED FOR FROUD

Date of experience: July 17, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Raymond,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

California
4 reviews
14 helpful votes
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A rip off
July 17, 2021

I paid for a 1 year subscription, downloaded the product. Was never given a key. I have written them 3 times and no response.

Date of experience: July 17, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Rick,

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

After you made the purchase, an email with your license key and the steps on how to use Reimage are sent. If you did not receive your license key, it is possible that:
- The email with the license key went to Spam or Junk folder.
- A wrong email address was registered.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thank you

Massachusetts
1 review
1 helpful vote
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Not a good experience- support is a sales pitch
July 12, 2021

My home PC is admittedly old (a Dell Optiplex 755 that I bought restored 8 years ago), but I don't do much with it and all I was looking to do was to get it to boot up faster and be able to do more than one thing at a time. It was just generally slow all the time. I had found a lot of processes running in the background and loading on start-up (I only have 4G of ram) and just wanted to confirm which ones were needed and which were not. A quick google search explained how to correct this, and this software was recommended and seemed legit. Along with removing unnecessary programs/processes from the startup menu, I downloaded and ran this software, which found a lot of errors but no viruses. Once I paid the $26 to have the errors repaired, the software stopped shortly after with no explanation. The page that was showing results of the scan/fix just disappeared. Had it repaired the errors it found? When I tried restarting the program to see if the initial scan would still show errors, I got a message to restart my computer in safe mode, which I'd never seen in the 8 years I've owned this machine.
I then called the support number that I found on my receipt, and that's when the fun started. My computer took a good 20 minutes to boot back up (windows is restarting, do not turn off your computer), and this was after the tech told me to power it off and start it again because it seemed to be hanging during the first restart. Once it booted after the 2nd try, it was still in safe mode. Once it was back up, the support person then remoted in and was running a bunch of diagnostics but not explaining anything she was doing. Why did the software crash? Why was I being told to start in safe mode? I never got answers to those questions. The high pressure sales pitch started. I found the tech extremely annoying, a fast talker who was condescending and interrupted me whenever I tried to speak. She said my IP address was 'exposed' and there were viruses on there and I needed to get them looked at IMMEDIATELY. (But your software said there were no viruses. She didn't have an answer for that). She said I should bring it to a computer repair shop to have it looked at. But then I was put on hold several times while she talked to 'her manager' and miraculously THEY were going to be able to fix it remotely. But I didn't have the $150 they wanted to do the repair and I made that very clear. I said I was going to call back in a couple of weeks when I could afford that, but she would not let go. Put me on hold a 3rd time and I finally just hung up. I was on with her for more than 90 minutes. She hadn't even rebooted the machine to see if removing the excess programs on startup would fix it. I did restart the computer and found that the background processes went from 75 down to 28, and it's been running great ever since. I have no idea if the software did a thing. I was completely turned off by the sales pitch and the threat that I needed to have someone look at this 'immediately.' She had also made a list of things that a tech service would need to fix, but once it became clear that I wasn't going to pay the $150 on the spot, she deleted that document without saving it on my machine. The software itself seems legit. I'm not sure I needed it to fix my issue.

Date of experience: July 12, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Christopher,

Thank you for bringing this matter to our attention. Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

Our team would like to investigate the correspondences you had with our members and will correct the needed, however, the platform won't allow us to verify your account. Could you contact us directly on our support channels below?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Facebook: https://www.facebook.com/Restoro-342387736478073

Your feedback helps us get better. This is on us.

California
1 review
1 helpful vote
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This program installs malware on your computer. It does not fix any Windows 10 problems. I should have known better when my Anti-virus software picked up on this program as malware as well as the company's website. It took me over an hour to download the exe file. Then when doing the initial scan it got stuck on the stability check indefinitely. It was a royal pita to remove this program as the normal Windows uninstaller only gave me errors. I had to use Iobit's uninstaller to get rid of it. No 'helpful" software should cause hours of frustration and do nothing. Save your money. I would attached a proof of purchase but this program messed up Windows so badly no phto program can open.

Date of experience: July 7, 2021
Restoro T. — Restoro Rep
over a year ago

Hello K. H

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to investigate your feedback further, however, the platform won't allow us to verify your account. Could you please contact us directly on our support channels below?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Arkansas
1 review
17 helpful votes
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Never got the Key Code
July 2, 2021

Must have entered my email address incorrectly but they took my money from my account. After a phone call to support, had to leave a message for a return call than never happened. I sent 14 emails to *******@restoro.com and never got anything but the automated reply. If they can't provide support they aren't much good to you. I'll ask my credit card company to stop payment on this one.

Date of experience: July 2, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Robbie,

Thank you for bringing this matter to our attention. We are so sorry that your experience with us fell short of expectations.

License keys are being sent to the email address you registered upon purchase and sometimes it was directed to your Spam/Junk folder, have you checked it? Nevertheless, we'd like to make it up to you. Could you please contact us directly on our support channels below so we can verify and pull up your account?

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Official Facebook Page: https://www.facebook.com/Restoro-342387736478073

We hope to hear from you and we appreciate your patience.

GB
1 review
7 helpful votes
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Restore costs
July 2, 2021

I found the service very good, but beware the initial cost is reasonable, and you expect an electronic software package os solve the problem instead you get a very knowledgeable person phones you up to discuss your problems. He scans your computer remotely and finds lots of potential problems and spy ware. Obviously worried I was going to lose use of my lap top, I agreed for them to run a full diagnostic, but at a cost that would similar to high st. Ouch too expensive

Date of experience: July 2, 2021
Restoro T. — Restoro Rep
over a year ago

Hello Graham,

Thank You for giving us a shot, and even more for leaving us this review. It's our customers that allow us to constantly improve the way we do business.

Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Arizona
1 review
31 helpful votes
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Deceptive incompetence
July 1, 2021

After much time of scanning my computer and enduring a sales pitch of how great the service would resolves issues of speed and performance, there was no evidence of the slightest improvement. The enormous fee is merely a scam to scavange sucker bait bucks from the unsuspecting and experienced. Such abuse of the Internet is reported to the FCC and to the FTC as vain, worthless product marketing schemes..

Date of experience: July 1, 2021
Restoro T. — Restoro Rep
over a year ago

Hello David,

Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We do respect your opinion but to clarify, our software is not a scam nor does it provide a fake support service.

Let us know if you still have other concerns.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat

Virginia
1 review
0 helpful votes
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Overall Result
July 1, 2021

My computer now works as well as it did when it was new.

Date of experience: July 1, 2021
Restoro T. — Restoro Rep
over a year ago

Hi Richard,

Thanks so much for sharing your experience with us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat