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ReserveBar has a rating of 2.8 stars from 501 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ReserveBar most frequently mention customer service, credit card and tracking number. ReserveBar ranks 19th among Personalized Gifts sites.
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I had a problem with a free-shipping promotion not being properly applied. They took care of it immediately. Love the selection -- way more than my local liquor store -- and the point-reward system, too. Packaging for glass bottles is excellent as well.
Made Things Right Which Is Rare In Today's World Of Business- Made Me Feel Special & Appreciated - With Competitive Prices & Great Selections Of Many Brands & High End Quality Selections
Only issue that arose was with shipper. The ReserveBar customers service person kept me consistently in the loop through to shipment arrived to me. I was very impressed with the follow through.
Thought this was a convenient way to send a corporate gift... But the delay is embarrassingly late in thanking another office. Placed order 10 days ago and just received shipping notification today. Website did not indicate B/O. Still no delivery date on the tracking website! Would have been faster to drive over to BevMo and pack it myself.
I ordered a bottle of Bob Dylan's whiskey. It came well packaged and was such a beautiful bottle and the lyrics included were such a nice touch. ReserveBar is a great place to find the special present. I will definitely be making purchases in the future!
Reserve Bar has selections that can't always be found locally. Also the customer service is top notch.
Very fast customer service response time and very helpful. Prices are great and I'll be ordering from them again soon!
Where I am located it is rare to find the specials and limited editions sold by ReserveBar. Furthermore, they are not in any stores in NC. I order and ship to my family and they always visit with my suprise. The communincation from ReserveBar is excellent so you know when and how long you special order will arrive.
If your not shopping or placing your order from reservebar, you are missing out. Big selection, great prices, and fast delivery.
I'm a new customer and am impressed with the responsiveness of the online team. They are good at getting back to the customer quickly.
I was not as happy with the communication of my second order as I was the fast and efficient handling of the first time I ordered from ReserveBar.
The promised delivery was 3-5 days; the gift was late for the intended recipient. 7 days went by and contacted customer service who informed me the shipment was not yet processed by the distributor. From that point customer service was in touch consistently and constantly to assure me they would help and a couple of days later the item was delivered. I'll leave more time for a purchase for a special occasion but, while in process, customer service needs to insure that their distributors are on it!
Great products and services! Any minor issues were resolved quickly and fairly. Will continue to purchase from them in future!
I got everything in a timing way. Love not to pay all the sell tax my state have. I had an order and the delivery person left it in the hallway and someone stole it and Reserved Bar was nice and they replace it
Loved everything until i got bottle spelled wrong.And it was a gift i called and even offered to pay for liquor minus the etching but they didnt want to hear it so i will NEVER buy from them again
My experience with Reserve bar was awesome they had everything I was looking for and the some easy to find shipping was fast and we'll packaged customer service was nice and prompt. I highly recommend Reserve Bar thanks Reserve Bar
First I would like to thank you for selling limited edition bottles! #1 retailer for me. Second: I have contacted support and they have always responded quickly and always resolved my issues 100% of the time. Even when I forgot to apply my discount code!
Ordered from this site a few time. Always been quick shipping and good products. On order didn't ship in time because of a back order issue and they let me know quick
I have ordered from Reserve Bar a few times and will continue. For one of my orders there was an issue, however customer service reached out each business day as it was getting resolved to give an update or let me know they were still working on it, which was unexpected but very appreciated. I order online for pretty much everything and have never had customer service as good as this. They even offered an apology and a discount. Thumbs up Reserve Bar.
Their customer service is proactive and responsive. They notified me first about a potential problem with my order and were quick to offer a solution.
I've been a customer of Reserve Bar for about three years, and I can't say enough about this company. Their customer service is top notch -- none better. Their shipping is quick, and the packaging is exceptional. I've never had anything broken or damaged in any way. The rewards program is great too! You won't be disappointed if you place an order with Reserve Bar.
Answer: I googled what I was looking and Reserve Bar was the only one that had it listed and now happy that I found them they had everything I asked for
Answer: ReserveBar is legit. I have ordered several limited edition bourbons.
Answer: Hi Kristin, Contact me so we can resolve. I don't know your order number or email address that you used. I would need that information, so I can investigate further about your order. Sorry you encountered difficulty, but I committed to taking care of the problem quickly. Thanks, Lindsay
Answer: Hi Marcia! We work with retail fulfillment partners all over the country. Inventory is based on your location and the store that is fulfilling your order. Please visit reservebar.com, enter your delivery address at the top, and from there you can search for Crown. Cheers!
Answer: Yes, signature is required at time of delivery. The delivery driver will also check identification.
Buy and send premium and luxury spirits, including personalized engraved bottles, and special limited editions, for all holidays and special occasions.
ReserveBar. Good Spirits. Delivered.

