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Reimage

4.6

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Reimage Reviews Summary

Reimage has a rating of 4.6 stars from 217 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reimage most frequently mention overall experience, technical support and customer service. Reimage ranks 4th among Tech Support sites.

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Texas
1 review
0 helpful votes
Follow Jennifer A.
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Excellent service
September 8, 2019

They were very polite and helpful. They solved the problem right away. I would recommend they to whomever has issue with their computers like running slow or freezing.

Date of experience: September 6, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Jennifer,

Thank you for taking the time to share your experience with us.

Our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns.

Your review reaffirms the hard work we put in every day.

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

Canada
1 review
0 helpful votes
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Internet issues
September 8, 2019

Were taken of fast. Internet was up and running in less then 5 minutes. Worker was very polite and courteous. It is a great service!

Date of experience: September 6, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Laura!

Thank you for sharing your experience with us.

We're happy to hear that you had a great experience with our support. Rest assured that you will experience the same level of excellence the next time you need our help.

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

Texas
1 review
0 helpful votes
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Outstanding service.
September 8, 2019

I recommend Reimage to everyone. I had a corrupted Windows 10 due to a virus. They were able to resolve all of my problems.

Date of experience: September 5, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Stephen,

Thank you for your positive comments. Our technicians are knowledgeable and always ready help to out.

We are a growing company and commendations like this goes a long way.

If you may need assistance, do not hesitate to contact us. Feel free to contact us again anytime.

Phone number is 1-213-275-3200
Email: [email protected] / [email protected]

North Carolina
1 review
0 helpful votes
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Very professional and courteous in her demeanor. Understood what my problem was and immediately sought to fix it. Gave me assurance I could get back to her if I had any further problems.

Date of experience: September 5, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Moodye,

Thank you for sharing your experience with us.

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Indeed, you can always contact us whenever you need assistance on your computer.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

GB
1 review
0 helpful votes
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Fast track help
September 6, 2019

Having used your service for the second time in a week. You have solved the issues on my computer. Not only that, it works better than it has for a long time.

It has been well worth signing up to your service.
I highly recommend it.

Brian Wilson

Date of experience: September 5, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Brian,

Thank you for posting a review.

We are thrilled that you loved your experience using our product and service.

A commendation like this goes a long way helping us to improve and maintain good quality service.

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

GB
1 review
0 helpful votes
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I was provided with an excelent and personal service an by tim e and my computer is now 110% better than it was before

Date of experience: September 5, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello James!

We appreciate you taking the time to write us a feedback.

We're glad to know that our team provided and an excellent service, that your computer now is working better!

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

Maryland
1 review
0 helpful votes
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Excellant
September 6, 2019

Every thing was done fast and very well It was painless Its my husbands computer he has trouble reading and depends on his computer for every thing thanks for all your help

Date of experience: September 5, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Anne,

Thank you for sharing your experience with us!

We're happy to hear that our support team was able to help you with your computer needs. Rest assured that you will experience the same level of excellence the next time you need our help.

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

GB
1 review
0 helpful votes
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Google internet access
September 6, 2019

If you value your computer you must be with Reimage. They will sort out your problem in a quick and thorough way, even if you caused the problem yourself. Can't praise them enough. The tech's I have deal with are all ways helpful and do a great job. Special mention for Sheldon M. And Diona G. They where GREAT.

Date of experience: September 5, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Neil,

Thank you so much for taking the time to leave us this amazing review.

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns.

Sheldon and Diona are our best technicians here!

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

GB
1 review
0 helpful votes
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I have had repairs done by Reimage on two occasions. I am not tech savvy and found the technicians to be good mannered, patient, efficient and very helpful. They discussed with me, in plain languaged talk, the faults being found, and how they could have been caused. They advised me on how to avoid such things in the future. After the programme was complete my pc, a laptop, was vastly improved... I found my experience with Reimage staff to be informative and helpful in the way I use my pc. I will use them again if if I need. Rf

Date of experience: September 4, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Robert!

We really appreciate you taking the time out to share your experience with us.

We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Rest assured that you will experience the same level of excellence the next time you need our help.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

Ohio
1 review
0 helpful votes
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My computer was fixed in a timely fashion. Hope it will stay this way in the future. Thanks so much for your help.

Date of experience: September 4, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Cheryle,

Thank you for posting a review.

We're glad to hear that our technicians were able to fix the issues on your computer.

Rest assured that you will experience the same level of excellence the next time you need our help.

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

Montana
1 review
0 helpful votes
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So far everything seems faster, however, its only been five minutes. I wish they would not take so much time explaining and just do the work. At least you post the reviews, good and bad. I like that. Overall, 3 to 4 stars for now.

Date of experience: September 4, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Terrence,

Thank you for taking the time to share your experience with us, we really appreciate that.

We're happy to hear that our support team was able to help you with your computer concerns. Please continue to use your computer and observe it, then let us know if you need further assistance.

Your feedback helps us get better.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

GB
1 review
0 helpful votes
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Good service this time
September 6, 2019

It was a shame that I had to get the service of a senior technician to resolve my issues but John provided very good service today thank you

Date of experience: September 4, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Tom,

Thank you for posting a review!

We're glad to hear that John was able to help you sort out the issues on your computer. He is trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns.

Please don't hesitate to contact us whenever you need assistance or if you have questions.

You can always reach us out through our support channels below:

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected] / [email protected]

Thank you for choosing our service!

Cheers!

GB
1 review
0 helpful votes
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Excellent sercice
July 25, 2019

I was surprised that I hadn't come across this program, I have just hqd q very good experience with it and I would recommend it

Date of experience: July 24, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Bunny,

Thank you very much for recommending Reimage. Helping people is our passion and it doesn't just make the world better—it also makes us better.

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected]

Have a nice day!

Australia
1 review
0 helpful votes
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This was a fantastic result, the tech was very good and explained exactly what he was doing and had repaired, replaced or removed. Excellent service

Date of experience: July 24, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Barbara,

That was nice of you to say. A review like this will make us continue to do our very best. Technology is complicated, but we make it easier for you.

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected]

Thanks a lot!

Texas
1 review
0 helpful votes
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Great Job!
July 25, 2019

Re Image Plus took the time to give me customized service. They understood the importance of my issue and took all the time needed to complete their process.

Date of experience: July 23, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Curtis,

We are glad that the problem has been fixed. Technology is very complicated. Most of the time issues can be fixed easily and sometimes there are difficult ones. But whatever the situation is rest assured that we will never leave you and do the best we can to provide a resolution.

Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: [email protected]

Thank you!

Australia
1 review
0 helpful votes
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Very helpful
July 24, 2019

Able to resolve a couple of minor issues as well as some more serious ones that I didn't know I had. Only problem was with mobile phone contact from overseas that did not work on my phone

Date of experience: July 23, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Judy,

We appreciate your feedback. We are very glad that all of your issues have been resolved. Having regular maintenance is good for the computer, it keeps the computer in check preventing from getting worse. You may use Reimage contact number: 1-213-275-3200, give us a chat: https://tinyurl.com/y7udnog2 or email us at [email protected] / [email protected].

Have a nice day!

Australia
1 review
0 helpful votes
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Wonderful
June 23, 2019

This is a great experience as didn't realise there was so much wrong with my computer I really was amazed when I saw the errors, I don't use my computer as much as did normally when I was needing it for my craft and photos, but this programme has been a God send and would highly recommend to everyone who wants there computer running well, and the staff are very polite and the price I paid for this service was very good, better prices for longer periods. Thank you ever so much.

Date of experience: June 21, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Betty,

Thank you for the positive feedback on the service that we provided to you.

Our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns.

Rest assured that you will experience the same level of excellence the next time you need our help.

Should you have further queries, please reach us out through the below channels:

Chat: https://tinyurl.com/y7udnog2
Phone: Toll-free number is 1888-844-3886
Email: [email protected] / [email protected]

Have a good day!

New Zealand
1 review
0 helpful votes
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Satisfied
June 22, 2019

This review very easy to communicate with the type message rather than on the phone.

Virus removed I am very pleased to know that my computer is now free of any problems and has been restored to full working capabilities.

Date of experience: June 19, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hello Tony,

We are glad you appreciate our service. All our technicians are knowledgeable and capable of fixing almost any computer software concerns. A commendation like this goes a long way helping us to improve and maintain good quality service.

Chat: https://tinyurl.com/y7udnog2
Phone: Toll free number is 1888-844-3886
Email: [email protected]

Thank you!

Oregon
2 reviews
0 helpful votes
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Satisfied customer.
June 13, 2019

. I am very thankful for what was done for me today. Pleasant and knowledgeable agent. It seems to have been a comprehensive probe.

Date of experience: June 12, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Marcia,

Thank you for the positive feedback on the service that we provided.

It is our goal to understand the customer's concern for us to provide the correct resolution.
Our technicians are trained and knowledgeable to ensure that we provide excellent services to our customers.

Rest assured that you will experience the same level of excellence the next time you need our help.

Should you have further queries, please reach us out through the below channels:

Chat: https://tinyurl.com/y7udnog2
Phone: Toll-free number is 1888-844-3886
Email: [email protected] / [email protected]

Have a good day!

Ohio
1 review
0 helpful votes
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I contacted the people here and was very pleased with both ths sales lady and the tech support specialist Manuel., both of them were polite and helpful. Jerry thurston

Date of experience: June 11, 2019
ReimagePlus S. — Reimage Rep
over a year old

Hi Jerry,

We appreciate you taking time providing us positive feedback about the service that we provided.

Our customer service representatives and technicians are trained and knowledgeable to ensure that we provide excellent services to our customers.

Rest assured that you will experience the same level of excellence the next time you need our help.

Should you have further queries, please reach us out through the below channels:

Chat: https://tinyurl.com/y7udnog2
Phone: Toll-free number is 1888-844-3886
Email: [email protected] / [email protected]

Have a good day!

From the business

Reimage is an online computer repair tool that will automatically fix Windows by replacing corrupt files, leaving your data intact. Scan your PC for free.