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RedeemVacations

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.


redeemvacations.com
Ft.Lauderdale, Florida 3330, United States
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RedeemVacations Reviews Summary

RedeemVacations has a rating of 3.9 stars from 731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 6th among Vacation sites.

service
146
value
132
quality
125
This company responds to reviews on average within 57 days

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16,198 reviews

We monitor reviews for authenticity

South Carolina
1 review
4 helpful votes
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Miami Vacay 2021
May 8, 2021

Redeem Vacation definitely made this enjoyable experience for me for my FIRST TIME EVER IN MIAMI from start to finish. The checking in process and staff at the Gates Hotel South Beach Hilton was excellent. The inside of the hotel in general is beautiful. The hotel room would get a 3 out of 10 review. The View was terrible unable to see anything just a large wall and a lot of construction noise. I will definitely book with redeem vacation again but prolly a different hotel

Date of experience: May 7, 2021
Texas
1 review
0 helpful votes
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Very excited can't wait for my first trip! Never won anything before. I get to spend my bday in Fiji

Date of experience: May 7, 2021
Georgia
1 review
0 helpful votes
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Excited about taking my trip
May 7, 2021

Excited about taking my trip. Booking process was simple.

Date of experience: May 7, 2021
Oklahoma
2 reviews
0 helpful votes
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It was a Gift for me being a valuable customer for many years to the Tax Expert family they decided to reward me and my family with this amazing gift. I personally have never been to Hawaii and this is a bucket list dream vacation for me. I am truly humbled at the experience and grateful.

Date of experience: May 7, 2021

It was a Gift
May 5, 2021
Previous review

It was a Gift

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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We wanted to spend time with the family during a vacation.

Date of experience: May 7, 2021

We wanted to spend time with the family during a vacation
May 6, 2021
Previous review

We wanted to spend time with the family during a vacation.

Date of experience: May 5, 2021
Tennessee
2 reviews
0 helpful votes
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Easy to navigate explanations were very clear very transparent

Date of experience: May 7, 2021
North Carolina
2 reviews
0 helpful votes
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Everything so far has been quite pleasant... Im very satisfied with the site

Date of experience: May 7, 2021
Kentucky
1 review
0 helpful votes
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It's been awesome, me and wife been enjoying all the deals and great places

Date of experience: May 7, 2021
Australia
1 review
0 helpful votes
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Simple and easy to use
May 6, 2021

Simple and easy to use. Looking forward to booking accommodation

Date of experience: May 6, 2021
South Carolina
1 review
0 helpful votes
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I will be celebrating my birthday with this trip
May 6, 2021
Updated review

I will be celebrating my birthday with this trip. I won a raffle with Ms. Becton and decided to plan the trip on my birthday. I had no prior plans for these dates. The overall experience was easy and I'm looking forward to a good time. First time in Miami

Date of experience: May 6, 2021

Need a break
May 5, 2021
Previous review

Need a break

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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It is easy to redeem online, But using this redemption gift for the first time and we are excited to have a trip in next 18 months.

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
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Great r and really satisfied, definitely will be back again

Date of experience: May 5, 2021
Australia
1 review
0 helpful votes
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Very straightforward thankyou will definitely use again

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
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It was very easy to sign up, and a very good price
May 5, 2021
Updated review

It was very easy to sign up, and a very good price

Date of experience: May 4, 2021

It was very easy
May 4, 2021
Previous review

It was very easy

Date of experience: May 3, 2021
District of Columbia
1 review
0 helpful votes
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The quality of the hotel options we're poor. And the rates were pretty high to upgrade the room. The names of the hotels seem like they are just on random streets in Mexico

Date of experience: May 4, 2021
Missouri
1 review
0 helpful votes
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It was free for us, except for the fees
June 3, 2021
Updated review

It was free for us, except for the fees. But in order for us to get this, we had to put up with very aggressive sales people. They did NOT want to except the word NO! We weren't interested in purchasing their time share property. The whole conversation got very heated. And we will never ever attend another time share presentation from any company.

Date of experience: May 4, 2021

It was free for us, except for the fees
June 2, 2021
Previous review

It was free for us, except for the fees.

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
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The hotels are of not good quality.
Daytona Beach hotel is 11 miles away from the beach.

Date of experience: May 4, 2021
Mississippi
1 review
1 helpful vote
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Cambria
May 5, 2021

The hidden hotel is in a good location. It was a little to dark for my liking, I didn't care for the view(just buildings), staff was very friendly and no microwave in the room,( it was one down stairs though I found out later).
I was also able to get a weekend stay without paying any extra. Im just giving my opinion it's not a complaint. Overall I'll give the experience with redeem vacations a 4 out of 5 stars!

Date of experience: May 4, 2021
Australia
1 review
0 helpful votes
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Vert Happy with my experience so far. Looking forward to staying in the future.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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Gift for attending a financial webinar
June 3, 2021
Updated review

Gift for attending a financial webinar. Disappointed that you only find what hotels and dates are available AFTER you pay all the fees and taxes. I have 18months to use gift and travel. Though dates available are not 18 months out from date I redeemed. Also states only 4/5 star hotel options to choose from. I was only offered 2 hotels no matter what dates I requested and one is rated only 3 stars. If I had known how restricted the options were I would not have redeemed the vacation!

Date of experience: May 3, 2021

Gift for attending a financial webinar
May 30, 2021
Previous review

Gift for attending a financial webinar

Date of experience: April 30, 2021