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RedeemVacations

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high-value vacations from our partner companies at tens of thousands of hotels worldwide.
Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor.

In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.

RedeemVacations.com
300 S. E 2nd Street,
Suite600,
Ft. Lauderdale, Florida 33301.


redeemvacations.com
Ft.Lauderdale, Florida 3330, United States
How would you rate RedeemVacations?
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RedeemVacations Reviews Summary

RedeemVacations has a rating of 3.4 stars from 731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 6th among Vacation sites.

service
146
value
132
quality
125
This company responds to reviews on average within 58 days

Instant Feedback

16,164 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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I has been good so far, very user friendly and I reached out with some questions which were answered for me quickly. I have not decided on the dates yet, will be working on that soon

Date of experience: May 28, 2021
PF
1 review
0 helpful votes
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Everything is fast, the form is easy to complete, the waiting time for a first response is negligible. However I have not yet made a reservation because I do not have too much choice in hotel. And for the next dates, I can't do anything because everything is pink.

Date of experience: May 27, 2021
Mississippi
3 reviews
0 helpful votes
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Good, no complaints so far
May 27, 2021

Good, no complaints so far. Ready to go on vacation!

Date of experience: May 27, 2021
Australia
1 review
0 helpful votes
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I entered a competition and I won a voucher, thank...
June 26, 2021
Updated review

I entered a competition and I won a voucher, thank you

Date of experience: May 27, 2021

I entered a competition and I won a voucher, thank...
June 14, 2021
Previous review

I entered a competition and I won a voucher, thank you

Date of experience: May 14, 2021
Colorado
2 reviews
0 helpful votes
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The process to redeem my vacation was quick and easy.

Date of experience: May 26, 2021
Alabama
1 review
0 helpful votes
Follow Keeebs E.
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So far everything is going smoothly! The process is easy and self explanatory which makes it organized!

Date of experience: May 26, 2021
Pennsylvania
1 review
0 helpful votes
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We had a great family vacation. The hotel was very nice. Excellent location on the beach. There was many pools and options for families with small children.

Date of experience: May 26, 2021
Rhode Island
1 review
0 helpful votes
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I had trouble at first but with the help of your staff, I was successful booking my trip.

Date of experience: May 26, 2021
Illinois
1 review
0 helpful votes
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Everything was self explanatory
June 25, 2021
Updated review

Everything was self explanatory. I understood what was being sold and I'm excited about booking my trip in a few months.

Date of experience: May 26, 2021

Everything was self explanatory
May 25, 2021
Previous review

Everything was self explanatory.

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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I rather comment on my experience once I actually go through the process booking my hotel etc..

Date of experience: May 25, 2021

Free gift why not?!
May 24, 2021
Previous review

Free gift why not?!

Date of experience: May 24, 2021
California
1 review
0 helpful votes
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My experience was simple and easy to understand. I would use again moving forward.

Date of experience: May 24, 2021
Georgia
1 review
0 helpful votes
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Daytona, Fl
May 25, 2021

The check in was easy, and everything was handled like they stated. The room was actually better than we thought, and the pictures on the site did no justice. Overall this was a great vacation, and we enjoyed it.

Date of experience: May 24, 2021
South Carolina
1 review
0 helpful votes
Follow Jodie H.
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I have had a wonderful experience planning my vacation with redeem and I have always been very pleased with how easy it is to make arrangements and the hotels and vacations are always a memorable experience. Thank you!

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Wonderful so far good I really appreciate the opportunity to use your services

Date of experience: May 23, 2021
Wisconsin
1 review
0 helpful votes
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Good
May 21, 2021

I don't know, because we have not gone on the vacation as of yet. The booking process was fine

Date of experience: May 21, 2021
Texas
1 review
0 helpful votes
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IM PISSED!
May 19, 2021

The reservation scheduled for my name and card was booked in error and unauthorized! I reached out a few hours after I noticed the charge on my card! I want my money back!

Date of experience: May 19, 2021
Australia
1 review
1 helpful vote
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The site is ok and mostly user-friendly. However, it would be better if a list of hotels were listed that is available to be booked rather than based on availability. I have no idea what's available in the area at all.

Date of experience: May 18, 2021
Maryland
1 review
0 helpful votes
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I was picked as a winner
May 19, 2021
Updated review

I was picked as a winner. This is my first time ever using RedeemVacation. However I'm sure I'm going to have amazing time when I am ready to travel out.

Date of experience: May 18, 2021

I was picked as the 1st winner
May 18, 2021
Previous review

I was picked as the 1st winner.

Date of experience: May 17, 2021
Ohio
1 review
0 helpful votes
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It was a vacation I am excited to take
May 18, 2021
Updated review

It was a vacation I am excited to take. I have been to Hawaii once before but would like to go again!

Date of experience: May 18, 2021

It was a vacation I am excited to take
May 17, 2021
Previous review

It was a vacation I am excited to take

Date of experience: May 17, 2021
Australia
2 reviews
0 helpful votes
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It was a gift from my local electrician for all the...
June 17, 2021
Updated review

It was a gift from my local electrician for all the work and support.

Date of experience: May 17, 2021

It was a gift from my local electrician for all the...
May 16, 2021
Previous review

It was a gift from my local electrician for all the work and support.

Date of experience: May 16, 2021