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RedbubbleReviews 2,130

2.7

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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

We monitor reviews for authenticity

Australia
1 review
1 helpful vote
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I really love the quirky, cool designs on the redbubble tees. The two I've bought so far are 100% cotton, lovely material and sizing is great. I had a query with my first order and it was answered within a couple of hours. So far they have been true to their estimated delivery date. Very happy to recommend them

Date of experience: October 4, 2017
North Carolina
1 review
0 helpful votes
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The shipping does take a while on some of the stickers, but it is well worth the wait! My kids were really bummed that there was only one type of protective case for their chromebooks for school. I came across Redbubble and found ALL their favorite things made into stickers, so they were REALLY happy after that. I got some for my own laptop as well, and I love them so much. The price is unbeatable

Date of experience: October 4, 2017
Ireland
1 review
0 helpful votes
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Amazing
October 6, 2017

I must say that all the tees i have ordered over the last two years have fantastic designs. The tees i love the best are the graphic ones, as the are a perfect fit and a great quality tee. The dispatch time is around eight days.

Date of experience: October 4, 2017
Connecticut
1 review
4 helpful votes
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Ships extremely slow
October 6, 2017

Stickers come much smaller than the pictures depict. Orders usually take 3-4 weeks to arrive when the expected delivery date is only about 5 days after placing your order.

Date of experience: October 4, 2017
Red B. Redbubble Rep
over a year old

Hi Matt,

Thanks for the feedback.

We're sorry to hear you had a less than stellar experience with us. Someone will be in touch with you via email shortly to help resolve the issue.

If you have any other questions, please let us know.

GB
1 review
0 helpful votes
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I ordered a T-shirt from Red Bubble. It arrived speedily and the quality was really good. I had to use customer service to send one back as I'd ordered 2 sizes and they were excellent. Would definitely recommend.

Date of experience: October 4, 2017
Italy
1 review
3 helpful votes
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What can i say? A review about a parcel which has not delivered yet! How shall i feel?
I reading some other reviews and they don't seem to be very good. All in all let's wait another few days but i think for what i'm reading i have been scammed! No tracking number at all.So if it's lost or not shipped we will never ever know!

Date of experience: October 4, 2017
Red B. Redbubble Rep
over a year old

Hi Rick,

Thanks for the feedback.

We're so sorry to hear our order hasn't arrived by the time you expected! It looks like your order is due to arrive this week. If it hasn't reached you by the time indicated in your initial email request, please don't hesitate to get back in touch so we can investigate the matter further.

Thanks again and have a lovely day.

Australia
1 review
0 helpful votes
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I loved the shirts and the Metatron Cube design, one shirt was too big but was quickly replaced without having to return the original, they suggested that I pass it on to a friend it would fit, which I did and it was received gratefully.

Very generous of them Thankyou Redbbule
Don Wood

Date of experience: October 4, 2017
Mississippi
1 review
0 helpful votes
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Very beautiful custom work done by many artists, printing is of high quality, and when I had a small issue with sizing they gave me the help I needed and then some! I will definitely be back for many many more purchases!

Date of experience: October 4, 2017
Australia
1 review
1 helpful vote
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Love It
October 6, 2017

I love REDBUBBLE, many of my personal local artist sell through REDBUBBLE which makes me really happy. Plus there are those things i love and collect that you can't find anywhere else, but right here on REDBUBBLE. I would have given 5/5 STARS but find the price on some items just a little too high.The price of a single sticker for example.

Date of experience: October 3, 2017
Washington
1 review
0 helpful votes
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I love the products, the variety of beautiful artwork, and the customer service is extraordinary! I have ordered nearly a dozen grid paper spiral notebooks and I love to give them to my kids teachers as special gifts.

Date of experience: October 3, 2017
TW
1 review
0 helpful votes
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Disappointed
October 6, 2017

The real color of "charcoal heather unisex tee" is totally different from the picture on the website. The product is NOT the same as the picture. Redbubble doesn't even know when something is out of order and let people make order and waste time to wait for orders that will never be shipped.

Date of experience: October 3, 2017
Red B. Redbubble Rep
over a year old

Hi Gwen,

Thanks so much for the feedback and we're truly sorry for any inconvenience caused.

Your input is extremely important to us, so we'll be sure this message gets passed along to the right teams.

If you have any other questions or concerns, please don't hesitate to let us know.

New York
1 review
0 helpful votes
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I ordered a shirt & when I got the confirmation email I noticed the spelling was wrong on the shirt. The shirt should say Triathlon but instead says Triathalon. I immediately emailed red bubble and NEVER got a response from them. When I received the shirt I emailed again to let them know I will be returns the shirt due to spelling error. I got an email stating the artist cannot make changes to the product. Im not asking for changes. Im asking for correct spelling! I am currently disputing the charges

Date of experience: October 3, 2017
Red B. Redbubble Rep
over a year old

Hi Fran,

We're so sorry for the frustration this might have caused.

At Redbubble, the vibrant community of independent artists are responsible for uploading their personal designs. Therefore, we cannot make any changes to art files uploaded to the site. If there is an error in the file, it must be changed by the artists themselves.

It looks like your order was refunded for the trouble this caused on 30 September. Our sincerest apologies again for the inconvenience. Please let us know if you have any other questions.

New Zealand
1 review
0 helpful votes
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I was so upset when I realised the size was too big. And then I was feeling so stressed about going thru an exchange process because I want to wear the t shirt too Armageddon weekend coming up.

Thank you so much for making this size exchange so easy, I am so amazed!

Thank you thank you thank you

Date of experience: October 3, 2017
North Carolina
1 review
0 helpful votes
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I just received my order today, a day early! And it's everything I could've hoped for! The print (Calvin and Hobbes style rick and morty) was even bigger than I expected which was awesome! I really recommend this company. I ordered from the independent artist McBeef. Perfect quality. Fits perfect. Love it.

Date of experience: October 3, 2017
New York
1 review
0 helpful votes
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Excellent Work
October 5, 2017

I was looking for a picture of the Flatiron building to make into a poster for my son's dorm room. The picture that I chose was simply stunning. The poster is beautiful and so interesting to look at. The poster was shipped very quickly and in a very secure container. I am very happy with my purchase.

Date of experience: October 3, 2017
Harriett J.
Kansas
1 review
1 helpful vote
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Rebubble is awesome.
October 5, 2017

I ordered three tee shirts which were delivered promptly. Unfortunately they were a little too tight, so I contacted rebubble and they were awesome - they quickly replaced them with a size larger and the whole process was free, quick and painless. The tee shirts are great. They offer a gazillion unique designs not available anywhere else.

Date of experience: October 3, 2017
Sarah S.
Ohio
1 review
0 helpful votes
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I ordered 2 different designs, one fit great but the other (dispite the size chart) was too snug to get over my chest. After contacting RedBubble for a return/exchange, they were prompt to get back to me about sending me a larger size. I can hardly wait because the print on the original shirt is fantastic!

Date of experience: October 3, 2017
California
1 review
1 helpful vote
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RedBubble is so easy to use and has soooo many options to choose from. When I needed a color change on a phone case, the designer changed it for me in less than 8 hours. My case looks Amazing, too! I will always order from RedBubble from now on!^_^

Date of experience: October 2, 2017
Ohio
1 review
0 helpful votes
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Terrible experience
October 5, 2017

They charged an extra $45 to my card $16 of the charged were in $1. I had to freeze my account and get a new card because my bank suspected fraud. And to top it off, my stickers came in late.

Redbubble attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2017
Red B. Redbubble Rep
over a year old

Hi Sam,

Thanks for the feedback.

We're so sorry about the trouble this caused! It looks like someone from our team reached out to you via email with more information about this issue.

If you have any other questions or need further assistance, please let us know. We're happy to help.

Arizona
1 review
0 helpful votes
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YA BUDDY
October 5, 2017

I like this web site lots of cool stuff stickers, posters shirts, and more. Many different designs, many different genres. I ordered some stickers and thought the quality was good. I hope you give RedBubble a chance to meet your needs or desires.

Date of experience: October 2, 2017

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia