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Redbubble Reviews Summary
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
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I sent an email to your customer service asking if it was possible to receive my order in less than a week. I received a return email that said it would be taken care of, to please send the order information. I then placed the order and sent the info along. The next day I received another email saying it was impossible! Hmmm... disappointing... I wouldn't have ordered had I had known this! Looking at your recent reviews, I'm not the only one needing expedited shipping, maybe you should look into it. Let's be serious, in our day and age it IS POSSIBLE! I even told them I would cover the charge, wasn't asking for this for FREE! I have asked that you cancel my order, we will see how that goes!
Yes Redbubble is brill... yes brill as in brilliant, yep that good. Chose a t-shirt, paid for t-shirt and they sent the t-shirt... wow... I rolled around on the floor like a monkey when it arrived... x
The range of designs is incredible. I was able to find stuff which were not available anywhere else. The prices are also reasonable, especially the quantity-based discounts.
Order arrived in a few days. However, the stickers all have a white edge, making them unusable on anything that is not white. They are printed on vinyl, meaning they are waterproof and somewhat reusable but the print quality itself was low for half of the stickers I ordered. Almost like the printer was running out of ink.
I contacted customer support to let them now about the deficiencies. I did not expect or ask for a refund since they were so cheap and I could use half of them. But they gave me a full refund anyway. My conclusion is that they are aware of the issues, but are not able or willing to fix them, so they would rather sell sub-optimal products and give refunds than improve quality.
This was my first order with RedBubble. I thought they had a good selection of t-shirts, so much so that I bought 3 more after finding a specific one that I was after (Earl Scruggs t-shirt, which was amazing in itself). Order arrived quickly and the shirts are great quality.
Great variety of designs for yourself or to give as a gift. Many options for clothing, phone and laptop cases, pillows, clocks or wall art. I can spend hours just browsing.
Quick delivery, great selection of products from a variety of artists and great customer service which left me feeling satisfied. Definitely recommend to anyone, & I will be using again
Redbubble's overall quality, from the merchandise and customer service is honestly the top in the online industry today. Every employee I've come in contact with is incredible, friendly, responds in a timely manner, and solves the issues at hand. Really I give it up for this business, I would love to be apart of the Redbubble team.
Great site with a fantastic customer service team who go out of their way to help. Always great quality stuff
I waited during 70 days and my product never arrived.
Until this moment I have not received my money back and have no answer.
Really disapointing
Hi Adriana,
Thanks for reaching out.
Very sorry about the wait! So we can better assist you, please contact us by submitting a form or by chat through our Help Center:
http://rdbl.co/1yhhllS
Our Reps are standing by and ready to help!
If you still have questions, please let us know.
Great selection and service! Super fast delivery too! I found a shirt from a long time ago that I thought they wouldnt have anymore. So glad it was still available! Their prices are reasonable too, Ive looked at other websites and some are crazy expensive!
Thanks RedBubble! Ill be back for more
At this point my review is neither good nor bad. I requested Allana to look into using my voucher code along with the 20% off currently being offered on the website.
Hi Carla,
Thanks for the update!
It looks like someone from our team was able to assist you with this on Tuesday, October 31st.
Please let us know if you still have questions. We're happy to help!
The mail man trashed my poster, I sent them a message asking for a refund and got a response super quickly, I ended up buying even more posters on the site for that reason. Would recommend
I have always been super satisfied with the products i have received and think they have friendly customer service, high quality items, and a wide variety of objects and topics as well. (I have gotten a countless amount of stickers, a phone case and some shirts) with my many different orders i have never been displeased.
I ordered two special greeting cards for a wedding. They were of excellent quality and arrived in a timely manner. Shipping rate was very reasonable.
My orders always come on time, the quality of the shirts, are always the same, and are always up to par,
An amazing company with great prices
I love everything Ive received from this site. I love their process and their customer service is absolutely fabulous.
First time buying here, and is the only place I will buy my Tee's from now on
Amazing Company!
With kind Thanks
Bonnie
I'm extremely impressed with the level of service RedBubble provided! In today's world, it's not often you encounter a customer service experience that exceeds your expectations. Rada on the Customer Experience Team went above and beyond to assist me after I discovered the original shirt I ordered didn't fit me.
I ordered tees as gifts for my daughters. Both were too large. I requested an exchange & the replacement merchandise was sent out same day. I didnt have to return & wait. So impressed with quick & efficient customer service. A great company with great mdse & the best of customer service!
Great products. Great service. Unique! Will definitely order from them again. It offers unique products not found anywhere else
From the business
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
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Hi Kristi,
Thanks so much for the feedback.
Very sorry for the confusion this caused! Because of our made to order nature, your item may need up to 3 business days to process before shipping. This time is not included in our original shipping timeframe.
We've had a look at your request and can confirm that your order was refunded in full on Thursday, November 2nd.
Our apologies again for the inconvenience. If you have any other questions or concerns, please let us know.