Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Redbubble

RedbubbleReviews 2,130

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Redbubble?
grey stargrey stargrey stargrey stargrey star

Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Logan J.
Unfollow Logan J.
Share Review
Report Review

I purchased a laptop case and the wrong one was sent. The representative from Redbubble was very helpful and said that a new one would be sent shortly at no charge. Thank you Redbubble!

Date of experience: October 28, 2017
Florida
1 review
0 helpful votes
Follow Greg R.
Unfollow Greg R.
Share Review
Report Review

I ordered around 20 stickers, and most of them turned out okay. The artwork is great, and the print quality is reasonable when viewed from a distance. A handful of stickers had problems with the die cutting process, so I requested a replacement order, making sure to take pictures indicating the problem and adding a note that the reason I needed a replacement was because the sticker cuts weren't made properly. Hanna was quick to set up a replacement order, but when the replacement arrived, it had the same exact issues as before. It showed that Redbubble didn't really take the time to investigate my issue given the opportunity to make it right. Overall, everything was just okay, not great.

Date of experience: October 27, 2017
Red B. Redbubble Rep
over a year old

Hi Greg,

Thank you for the feedback!

We're so sorry to hear that. To help find a solution, someone from our team will be in touch with us via email shortly.

Looking forward to sorting this out!

GB
1 review
0 helpful votes
Follow Charlotte H.
Unfollow Charlotte H.
Share Review
Report Review

Lovely customer service.
October 29, 2017

My original order never arrived and a replacement was quickly dispatched and arrived quickly. Customer service (Shineza) was lovely.

Date of experience: October 27, 2017
Spain
1 review
0 helpful votes
Follow Matilde F.
Unfollow Matilde F.
Share Review
Report Review

It was very easy for me to find the kind of product I was looking for. The order and payment worked at the first try. When I got it it was just what I wanted.

Date of experience: October 27, 2017
Ireland
1 review
0 helpful votes
Follow Geraldine F.
Unfollow Geraldine F.
Share Review
Report Review

Excellent service.
October 29, 2017

Redouble is a great online shopping experience with very Speedy delivery. What I ordered was of Great quality. They are very Reasonably priced. Altogether an Excellent service.

Date of experience: October 27, 2017
Maryland
2 reviews
1 helpful vote
Follow jane d.
Unfollow jane d.
Share Review
Report Review

Horrible
October 29, 2017

I ordered 2 t-shirts to wear to a Halloween party, Paid $30 for expedited shipping 7 days before I needed the items. Two days before I needed them, the website was saying they were not even in production. I asked and was told "Oh, we don't have that size right now". Would have been nice to know earlier so I would have something for the party. I got a refund but will NEVER use this site again. UNSUBSCRIBE!

Date of experience: October 27, 2017
Red B. Redbubble Rep
over a year old

Hi Jane,

Thanks for providing your feedback.

We're very sorry to hear you had a less than stellar experience with us. Your input is extremely important to us, so we'll be sure to pass this along to the right teams.

If you have any other questions or comments, please let us know.

New Jersey
1 review
0 helpful votes
Follow Monica S.
Unfollow Monica S.
Share Review
Report Review

Wonderful
October 28, 2017

Wanna buy a T-shirt from a favorite T. V. show or musical artist, go to redbubble they have LITERALLY EVERYTHING!

Date of experience: October 26, 2017
New York
4 reviews
0 helpful votes
Follow JOHN O.
Unfollow JOHN O.
Share Review
Report Review

GREAT STUFF!
October 28, 2017

Was looking for some odd ball car stickers, they had so many to choose from. Either way they had exactly what I was looking for.!

Date of experience: October 26, 2017
Canada
1 review
0 helpful votes
Follow Rayna L.
Unfollow Rayna L.
Share Review
Report Review

Really Cool!
October 28, 2017

This site is awesome! I was kind of leery on using this website, but I took the chance because they have a really great selection of unique products. I was not disappointed! I received my products quickly with no shipping issues or surprise payments. The products are fantastic quality and I am so happy that I found it.

Date of experience: October 26, 2017
California
1 review
0 helpful votes
Follow H C.
Unfollow H C.
Share Review
Report Review

I was thrilled to find what I thought was the perfect item for a Halloween costume. Submitted my order, and paid extra shipping so as to not even cut it close. After checking the tracking before it was due to be delivered, it still hadnt been processed as shipped.
I contacted the company, who said they lost my order on the way to fedex. Could not get it to me in time.
UPDATE:
They must have found it, because it came several days later. They also re-sent the order, which came a day too late, but I appreciate the thought. Product good quality. Changed 1 Star to 4.

Date of experience: October 25, 2017
Red B. Redbubble Rep
over a year old

Hi Heather,

Thanks for your feedback. Our team recently reached out to you for follow up on this via email, so please check your inbox when possible!

Warm regards,
Redbubble

Pennsylvania
1 review
1 helpful vote
Follow Madeline S.
Unfollow Madeline S.
Share Review
Report Review

Phone cases
October 28, 2017

10/10 would reccomend the Tough Phone cases. $30 for a really protective case with something you really like on it is a good deal. Love them!

Date of experience: October 25, 2017
Illinois
1 review
0 helpful votes
Follow Edgar o.
Unfollow Edgar o.
Share Review
Report Review

Username change
October 27, 2017

Hilda was awesome! She handled my issue very quickly and without hassle. She responded so fast, I didn't even realize it was done really rather quickly. Thank you, Hilda!

Date of experience: October 25, 2017
GB
1 review
0 helpful votes
Follow Danielle M.
Unfollow Danielle M.
Share Review
Report Review

Outstanding
October 27, 2017

Outstanding customer service quick response and resolved quickly top had faded and they offered me a full refund or a voucher I took the voucher as Im going to buy the too again great company couldn't of asked for a better service.

Date of experience: October 25, 2017
Washington
1 review
0 helpful votes
Follow Bridget D.
Unfollow Bridget D.
Share Review
Report Review

All my husband's shirts are from RedBubble! I liked them so much I started buying my t shirts from here as well! We are big movie buffs so it's great to be able to own shirts that aren't so generic like the Star Wars ones from Target! We get compliments on our shirts ALL the time! And the customer service is great! Whenever we have had an issue with an order or shirt, they always correct the issue, usually by sending us another one, and they do it so fast! I couldn't ask for better customer service from a company! Other companies should follow their lead on this!

Date of experience: October 25, 2017
Missouri
1 review
0 helpful votes
Follow Morgan G.
Unfollow Morgan G.
Share Review
Report Review

I ordered a bunch of stickers for my laptop through RedBubble. It was my first time using this site and I was nervous on what the quality and the wait time would be but I went for it and decided to order because of the great prices. All the stickers turned out beautifully and arrived earlier then was expected. I absolutely love them! Seeing them on my laptop everyday brightens my day!

Date of experience: October 25, 2017
Oklahoma
1 review
1 helpful vote
Follow Hunter R.
Unfollow Hunter R.
Share Review
Report Review

BEST COMPANY EVER
October 27, 2017

Website is simple and easy. Shipping was projected for the 27th and arrived on the 23rd... super perfect timing. Then my order of a NEFFEX (check them out im there biggest fan i swear to god they are the best) shirt was a little too big for me so I sent a refund request planning to send this shirt back and get a new one. Well this company being as amazing as they are decided to let me keep the shirt way to big for me and they sent out a new one right now free of charge. I couldn't have asked for anything better to happen it blew me away and now im dedicated to this site. Thanks again Guys!

Date of experience: October 24, 2017
Pennsylvania
1 review
0 helpful votes
Follow Dimitri R.
Unfollow Dimitri R.
Share Review
Report Review

As i stated they sent me the wrong item, i was put on hold forever and then they didn't believe my complaint. They spent over 20 minutes gathering information and asking for photos. Then they told me they couldn't replace an item on my order because the design was pulled down. I ended the chat and spoke with another 3 uncooperative customer service representatives until I was able to get my order re-ordered with the final 4th representative. The customer service representatives seemed almost like they we're trolling me. What's more is the shipping took a very long time.

Edit: After a week of waiting for my order to start to be printed I contacted them again, they had no idea why the shirts hadn't started production, they offered me to contact the facility to ask why but I asked for a refund. Awaiting refund as we speak but i suggest finding an alternative site for your shirts.

Date of experience: October 24, 2017
Red B. Redbubble Rep
over a year old

Hi Dimitri,

Thanks for writing in. Sorry to hear about the collective issues! Our CX team will reach out to you shortly for followup via email, so please check your inbox when possible.

Warm regards,
Redbubble

Australia
1 review
0 helpful votes
Follow Mikey H.
Unfollow Mikey H.
Share Review
Report Review

Having delt with RB in the past and been blown away by the service. It has come to a complete surprise that this is now its current state.

Date of experience: October 24, 2017
Red B. Redbubble Rep
over a year old

Hi Mikey,

Thanks for writing in. One of our CX members will reach out to you shortly for followup on this rating. Please keep an eye out for our followup when possible!

Thank you,
Redbubble

Canada
1 review
0 helpful votes
Follow Larry P.
Unfollow Larry P.
Share Review
Report Review

My son & I are building full size arcades, everything we required was here and in stock, shipping was fast and above all the customer service was perfect. We will return for our next projects...

Date of experience: October 24, 2017
Australia
1 review
0 helpful votes
Follow Madeline p.
Unfollow Madeline p.
Share Review
Report Review

Perfect gifts
October 26, 2017

Great quality t shirts. True to size. Fast delivery. Highly recommend. Will choose t shirts from red bubble for my kids friends birthday presents.
Madeline
South Australia

Date of experience: October 24, 2017

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia