Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Redbubble

Redbubble

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Redbubble?
grey stargrey stargrey stargrey stargrey star

Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
Follow Leslie J.
Unfollow Leslie J.
Share Review
Report Review

The BEST!
November 6, 2017

IMG_9896. JPG
Got this dress on Redbubble and wore to horse races in Lexington Kentucky -I cant tell you how many times people stopped to ask about my dress. Kudos to Mark Henderson and his jockey and horse dress!

Date of experience: November 3, 2017
GB
1 review
0 helpful votes
Follow Kelly M.
Unfollow Kelly M.
Share Review
Report Review

Excellent products
November 5, 2017

Love this company, always have quirky items which are always good quality.
Delivery is always quick

Date of experience: November 3, 2017
Canada
1 review
0 helpful votes
Follow Brenda B.
Unfollow Brenda B.
Share Review
Report Review

I love my t-shirt! It arrived with a little issue, but you took care of the problem immediately. Thanks! Great job! Nice to deal with!

Date of experience: November 3, 2017
Illinois
1 review
0 helpful votes
Follow Tracy H.
Unfollow Tracy H.
Share Review
Report Review

Amazing customer service
November 5, 2017

Thank you for helping with my refund. You went above and beyond. Refund was easy and quick. I really appreciate your help.

Date of experience: November 3, 2017
GB
1 review
0 helpful votes
Follow Sean R.
Unfollow Sean R.
Share Review
Report Review

Excellent service
November 5, 2017

When I had an Issue with the size of an item. I emailed the returns team and managed to get a new item with no problems. Excellent service.

Date of experience: November 3, 2017
Denmark
1 review
0 helpful votes
Follow Susanne G.
Unfollow Susanne G.
Share Review
Report Review

Redbubble had the right things for my daugthers birthday. Quality of the items was good and as wanted. The shipping was fast - 7-10 days from Australia to EU. And all things came on time. Im very satisfied and can recommend.

Date of experience: November 3, 2017
Australia
1 review
0 helpful votes
Follow Tracy D.
Unfollow Tracy D.
Share Review
Report Review

BRILLANT
November 5, 2017

Ive always been nervous about on line shopping, but Redbubble made it easy. They were quick & prompt with my delivery & i was extremely happy with receiving a good quality item. Thk you.

Date of experience: November 3, 2017
Pennsylvania
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Quality & Caring
November 5, 2017

The quality of the products coupled with the caring attitude toward customers is why I recommend RedBubble.

Date of experience: November 2, 2017
Kansas
1 review
0 helpful votes
Follow BG B.
Unfollow BG B.
Share Review
Report Review

Very satisfied with the product. Had a billing question which was resolved promptly and professionally by staff.
Recommended!

Date of experience: November 2, 2017
Illinois
1 review
0 helpful votes
Follow Savi V.
Unfollow Savi V.
Share Review
Report Review

AMAZING
November 5, 2017

Really helped answer my questions as an artist starting up a shop!
Everything was really helpful and very detailed!

:)) )))))))))))

Date of experience: November 2, 2017
Texas
1 review
0 helpful votes
Follow Dave B.
Unfollow Dave B.
Share Review
Report Review

Im Mary poppies yall
November 4, 2017

T shirt was comfortable and also was exactly as advertised. Great art work! I do recommend Redbubble to everyone.

Date of experience: November 2, 2017
Washington
1 review
0 helpful votes
Follow Kendra M.
Unfollow Kendra M.
Share Review
Report Review

I have only ordered stickers so far and they've all been great. I love the selection (there are practically too many because you can never look at the them all!) and I love that it supports a variety of independent artists.

Date of experience: November 2, 2017
Greece
1 review
0 helpful votes
Follow Sem P.
Unfollow Sem P.
Share Review
Report Review

AWESOME
November 4, 2017

I had ordered a Donnie Darko premium t-shirt and it was shipped a bit late but man. I mean. IT WAS TOTALLY AWESOME! Great quality! I definitely recommend it!

Date of experience: November 2, 2017
New York
1 review
0 helpful votes
Follow Bennett D.
Unfollow Bennett D.
Share Review
Report Review

I've never been confronted with a deal such as being told that the item i need to return (which is totally conceivable and understandable) is not even needed of me. I feel as if I have received a "human" type of feedback in the way the customer service has a head-level understanding with the customer. I was utterly willing to go through the steps to send the sweatshirt back, because i consider it Redbubble's property, but i can't describe how good it felt to be told in short terms that I didn't even need to go through those necessary steps. This service has been more than plentiful and i have to add that it seems each time i have attempted contact with Redbubble, they respond instantaneously.

Thank you, Avinash!

Date of experience: November 2, 2017
North Carolina
1 review
0 helpful votes
Follow Gio B.
Unfollow Gio B.
Share Review
Report Review

Great place!
November 4, 2017

I love the selection offered! Shipping cost isnt A+, but the selection and variety makes up for it. When you do find a sticker that you like, you can even pick the size!

Date of experience: November 1, 2017
Canada
2 reviews
0 helpful votes
Follow Dhvani G.
Unfollow Dhvani G.
Share Review
Report Review

Always have great designs and are quick to respond in case you need any assistance. Highly recommend this company.

Date of experience: November 1, 2017
Australia
1 review
0 helpful votes
Follow Sandi C.
Unfollow Sandi C.
Share Review
Report Review

Thank you Redbubble
November 4, 2017

Fantastic customer service with queries or problems and fast delivery of quality goods. Any issues are dealt with professionally and of benefit to the customer

Date of experience: November 1, 2017
Michigan
1 review
0 helpful votes
Follow Keri R.
Unfollow Keri R.
Share Review
Report Review

Not Happy
November 3, 2017

Ordered a mug. It came broken in pieces. The packaging was horrible. They did manage to reply back to me quickly and the order went out quickly. I guess I don't understand why they wouldn't upgrade the shipping. I didn't ask for an upgrade because when I have ordered from other companies they always send it as fast as possible, especially when mentioned that it was a gift. Will not receive it for another 4 to 7 days. I do not expect it to come in any better shape unless it was packaged differently.

Date of experience: November 1, 2017
Red B. Redbubble Rep
over a year old

Hi Keri,

Thanks again for leaving your feedback.

We're so sorry to hear that mug arrived in pieces. While we can send a replacement your way as soon as possible, we cannot make any changes to the shipping method. We truly appreciate your input and we'll be sure this message gets passed along to the right teams.

If you have any other questions or comments, please let us know.

Michigan
1 review
0 helpful votes
Follow Randy F.
Unfollow Randy F.
Share Review
Report Review

I love the designs- specifically the vintage record label designs. Many of these vintage graphics (and the labels and recordings themselves) are approaching extinction from the collective memory of pop culture. I love that Redbubble is making them available to audiophiles and vintage music/record fanatics. Great print quality and excellent fabric/color choices. Absolutely stellar.

Date of experience: November 1, 2017
Ireland
1 review
1 helpful vote
Follow Tracy M.
Unfollow Tracy M.
Share Review
Report Review

Cushion fabric
November 3, 2017

Elijah did fine and the replies were prompt, and i am now just waiting to hear from the appropriate dept

Date of experience: November 1, 2017

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia