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Redbubble

2.7

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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Fantastic
November 15, 2017

Extremely easy to deal with and with a very satisfactory outcome. I would recommend this company as 10/10. Thankyou

Date of experience: November 13, 2017
Illinois
1 review
1 helpful vote
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Wall Art
November 15, 2017

Our son needed something for his walls. Showed him some things on Red Bubble that fit his interests, he didn't realize it was so easy to make his bare walls reflect his taste. Large Selection - Good Quality - Shipping was quick.

Date of experience: November 13, 2017
Shawnna C.
Washington
1 review
0 helpful votes
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Entertaining
November 15, 2017

Entertaining- Red bubble selections are grand, funny and colorful . The transaction delivery service is prompt. The quality and print of the shirt is great unlike China(boot leg-small). Red bubble send the T-shirts with Notes everyone loves notes! Thanks Red Bubble. Order people it's fun!

Date of experience: November 12, 2017
Rhode Island
1 review
1 helpful vote
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Love it
November 15, 2017

Everything came in on time and was perfect. I ordered some stickers for my laptop and they're great. Redbubble has everything under the sun, and even everything in space. Seriously, even if I type in my school, I get different things that represent my school. I love this website.

Date of experience: November 12, 2017
New Jersey
1 review
0 helpful votes
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I am very dissatisfied with the current revision to the site. Currently it is not possible to "favorite" clothing, only other items. I have been informed that this is a temporary problem due to changes in the site and will be corrected. But I was not told when that will happen - a week, a month, longer? There's no logical reason to launch a site revision like this. All it does is annoy your customers when they find a feature suddenly missing, and for the customers who stay, once they start using Pinterest as a work-around will just be annoyed later when the feature is eventually available again.

Date of experience: November 12, 2017
Illinois
1 review
0 helpful votes
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Redbubble ROCKS!
November 14, 2017

Redbubble is great, there's things you will not find anywhere else. Good shopping, good service, good shipping speed... what more could 1 ask, unless you are ungrateful

Date of experience: November 11, 2017
Canada
1 review
1 helpful vote
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Late delivery
November 13, 2017

I order the shirt for my friend, i wanted my orders delivered on November 9, because November 11is my friend's birthday. I paid 60 for express delivery, now my order late 5 days, I have to wait until nov14. So no more red bubbles for me

Date of experience: November 11, 2017
Red B. Redbubble Rep
over a year old

Hi Khiem,

Thanks for contacting us. It's unfortunate that your express order didn't arrive by your needed birthday event!

One of our Customer Experience team members will follow up with you on this order issue via email shortly. Please check your inbox when possible!

Thank you,
Redbubble

Australia
1 review
0 helpful votes
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I was able to chose something very unique for a gift. The original package went missing and it was promptly replaced with no question or quibble - I am very impressed with the finished item and the service - Keep it up! :)

Date of experience: November 10, 2017
California
1 review
0 helpful votes
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Very personable company. Had a sizing issue but was quickly ( almost immediately) resolved. Love the shirt!

Date of experience: November 10, 2017
Illinois
1 review
0 helpful votes
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Great customer service
November 12, 2017

I order several items from Redbubble and was excited to see them arrive so I could decorate my dorm. This site has a lot of unique and interesting items that wow customers. I am disappointed in the deliver service though. I have 3 items that have still not been delivered and are 4 days late. Although, I am not happy about this the customer service on the site has been great. I emailed a lady about my problem and she was very personable and kind. Which is something I did not expect from any customer service program. But, to my amazement she told me what happened and if I had any further issues to contact her.

Date of experience: November 10, 2017
GB
1 review
0 helpful votes
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Best customer service
November 12, 2017

I am very pleased with the level of the customer service I received today. It is the very best of any company I have ever dealt. Outstanding.

Date of experience: November 10, 2017
GB
1 review
0 helpful votes
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No good
November 12, 2017

I'm not happy for what? Because you did not help me solve the problem, I wrote probably 4 emails and talked by chat on line, and what? You do not have to answer why you are living in uk not mopge buy your stickers, because how come the method of payment you write from which country you are, marked from uk, and question about vatu, and here is the problem, I greet the angry customer BoloYang

Date of experience: November 10, 2017
NL
1 review
0 helpful votes
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I ordered several things the last 3 years. Mu son is very happy with his t-shirts from his favorite games. We can't get that over here. From one t-shirt the print was not that good, But from 8 others they were great. Delivery was quick. Also other things i ordered were fine.

Date of experience: November 9, 2017
Colorado
1 review
0 helpful votes
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I had an issue that my shirts had not come in yet. I was worried so I wrote a quick letter to RedBubble. Vachon sent back a reply super quick and was so nice about helping me out. Totally fixed my problem and now I'm happy! I can't wait for my shirts to arrive!

Date of experience: November 9, 2017
Nebraska
1 review
0 helpful votes
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Better than expected
November 12, 2017

Ordered a BladeRunner related decal. Very accurate in detail. Better than what was expected. Great sizing options. Shipped in a timely manner. Thank you.

Date of experience: November 9, 2017
New Jersey
1 review
0 helpful votes
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Withdraw Image.
November 11, 2017

RedBubble removed a photo of mine without giving me what property of mind they deleted. Nor did RedBubble even give me a chance to see what Item, who claimed it, and why. I never had the opportunity to even argue my point of view since it was a photo. I never, ever want my photography to infringe on someone else's work or copy written piece. It would be great to learn who, what and why.

Date of experience: November 9, 2017
Texas
2 reviews
3 helpful votes
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I bought this as a gift, but when I opened the package to wrap it as a gift, I was surprised that it came with a special washing bag and instructions. While I appreciate that they want to preserve the garment and the art, come on. It's a tee. Most guys will just dump in in the washing machine and never read the instructions.

Date of experience: November 9, 2017
Red B. Redbubble Rep
over a year old

Hi Carla,

Thanks for your feedback. One of our Customer Experience team members will follow up with you on this via email shortly. Please check your inbox when available!

Warm regards,
Redbubble

GB
1 review
0 helpful votes
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I ordered the wrong size phone case by mistake and it was replaced without any fuss and at no extra cost. They even told me to keep the original case. Fantastic customer service.

Date of experience: November 9, 2017
Florida
1 review
0 helpful votes
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Can always find exactly what Im looking for, as gifts everyone loves them, delivery is very quick and efficient

Date of experience: November 8, 2017
New Mexico
1 review
0 helpful votes
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I had to get an exchange for a shirt. I bought one for my friend but the size my friend had given me was wrong. Despite it not being redbubble's fault they allowed me to get another shirt for my friend free of charge! I love these guys! And their quality is phenomenal!

Date of experience: November 8, 2017

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia