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Redbubble

2.7

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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Wonderful
November 18, 2017

I have never received such wonderful customer service. I would highly recommend them to anyone. The products are wonderful, so happy with everything.

Date of experience: November 16, 2017
GB
1 review
2 helpful votes
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Canvas order
November 18, 2017

I ordered a canvas for a friends birthday on Oct 9th delivery for 2th latest cool then not cool hasn't turned up! Sent another still hasn't turned up and its nearly 6 days after estimated delivery no tracking and $#*! customer service never again be warned might not arrive on time and maybe not at all mine hasn't!

Date of experience: November 16, 2017
Red B. Redbubble Rep
over a year old

Hi Les,

Thanks for your input. One of our Customer Experience team members will send you a follow up email on this arrival issue shortly. Please check your inbox when you have a chance!

Warm regards,
Redbubble

GB
1 review
0 helpful votes
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Stunning Service
November 18, 2017

I am absolutely blown away by the incredible level of service Ive received from RedBubble. Firstly with my initial order and secondly with assisting me in sorting out an error with the order that was completely my fault. I will be recommending RedBubble to EVERYONE I know.

Date of experience: November 16, 2017
Utah
1 review
0 helpful votes
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The products I ordered from red bubble were great quality (like the shirt was a soft comfy material and the print looked great) and their customer service was incredible! When one of my products got lost in the mail due to an error I had made they quickly replaced it at no cost to me!

Date of experience: November 16, 2017
NL
1 review
0 helpful votes
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Fast service. Answers quickly and personal to my messages. Best customer support you can imagine :). There was a small mistake with my order, because the sweatshirts I ordered were way too big, but they solved it properly.

Date of experience: November 16, 2017
Ohio
6 reviews
1 helpful vote
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Terrific service
November 18, 2017

The variety of designs - in all areas of interest - is absolutely astounding. My order came quickly and is absolutely wonderful. I have gotten a lot of compliments on the scarf designs I ordered, and I found some designs I never thought I would locate (opera, literature - unusual ones!). I have no idea how you produce these AND ship them for such a low price, but I'm absolutely delighted!

Date of experience: November 16, 2017
Minnesota
1 review
1 helpful vote
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Nice shirt!
November 18, 2017

My shirt was high quality and I was very impressed. It did not look like just a cheap iron-on picture. Also the price was right.

Date of experience: November 15, 2017
Canada
1 review
1 helpful vote
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Go-to site for fandoms
November 17, 2017

Redbubble has everything one could look for for fandoms, whether you're looking for something funny, frightening, unusual or just plain different it can almost certainly be found there.

Date of experience: November 15, 2017
Canada
1 review
2 helpful votes
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Highly recommend
November 17, 2017

This website is awesome. Tons of really cool things to find on here, good quality products for good prices, unique artwork, fast and reasonably priced shipping, and excellent customer service.

Date of experience: November 15, 2017
Canada
1 review
1 helpful vote
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I feel satisfied
November 17, 2017

Thank you so much for sending me a new one! I am however nervous that my new one will not show like the last! So please make sure it does! Youll have my service for life if so! Thank you again!

Date of experience: November 15, 2017
Nebraska
1 review
0 helpful votes
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Meh
November 15, 2017

Meh. I didnt get what I wanted Want to give me credit ~~~ no, just cancel my order~~~ I already placed another one Whats the big deal?

Date of experience: November 14, 2017
Red B. Redbubble Rep
over a year old

Hi Michelle,

Thanks for your input. Sorry to hear that you didn't get what you wanted!

If you have an issue with a credit solution we provided, feel free to contact us with order details via our help center (https://help.redbubble.com/hc/en-us) or Twitter/Facebook for followup.

Thank you for your patience in the matter and look forward to hearing from you,
Redbubble

Australia
1 review
2 helpful votes
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Holden RIP Stickers
November 17, 2017

Excellent Quality and Service, And Quick and easy delivery. Would not hesitate recommending them, Thank You

Date of experience: November 14, 2017
Colorado
1 review
1 helpful vote
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As an artist and entrepreneur, it is important to me that what is sent to my clients is top notch, and that is what you get from Redbubble. All products appear exactly as they appear on the website. Print quality is amazing, We wear our own products to help advertise and always get compliments on it. I can recommend Redbubble as both a customer and an artist!

Date of experience: November 14, 2017
Indiana
1 review
1 helpful vote
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Fantastic!
November 16, 2017

Thank you so much. The t shirt is great and although wrong size (my fault) customer service in getting it correct could not have been better. I am going to order a second one right now. Thank you so much.

Date of experience: November 14, 2017
NL
1 review
1 helpful vote
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The combination of nice material and great printing already makes Redbubble jump out. But then they also have a superior customer service and most of the products are fast in delivery.

Date of experience: November 14, 2017
GB
1 review
1 helpful vote
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I had a problem with my order, iwas dealt with in the most courteous, efficient and straightforward manner I have ever encountered by an online organisation. Redbubble's team were straight on the matter and even chased to get the issue sorted. I have ordered from them in the past and I will order from them again. And when I do, it will be with the added security that I know my custom is appreciated and that Redbubble have caring team on hand to assist. Thank you again to all those involved in resolving my issue.

Date of experience: November 14, 2017
Australia
1 review
0 helpful votes
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I initially contacted Redbubble about changing the size of a tshirt. That was resolved instantly and in my reply, I inquired as to if there was any update on when you guys would be making tough cases for the Samsung Galaxy s8. The reply I received about this seems like the employee misunderstood me entirely and thought I was having an issue with the website.

Date of experience: November 13, 2017
Red B. Redbubble Rep
over a year old

Hi Jade,

Thanks for writing in. Sorry for the confusion experienced in your recent chat with us! I will forward this feedback and the thread to the right team members for assessment.

To clarify, we now offer Samsung Galaxy S8 tough cases on site. Feel free to take a look at our selection!

Warm regards,
Redbubble

GB
1 review
0 helpful votes
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Absolutely fabulous
November 16, 2017

Fantastic and unique designs on quality shirts. Always well packed and dispatched quickly. Brilliant.

Date of experience: November 13, 2017
Australia
1 review
0 helpful votes
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I made a mistake with my order which was difficult to sort out due to sale being on. I was contacted promptly (within 4 hours) and my concern resolved quickly and efficiently with personal service

I am very impressed.

Sarah

Date of experience: November 13, 2017
Louisiana
1 review
0 helpful votes
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Great first experience
November 15, 2017

I really enjoyed my Diana Ross and the Supremes dress. It was too cute and I received so many comments at the 70s party and on Facebook. I will use this service again. Thanks!

Date of experience: November 13, 2017

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia