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Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
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I have never received such wonderful customer service. I would highly recommend them to anyone. The products are wonderful, so happy with everything.
I ordered a canvas for a friends birthday on Oct 9th delivery for 2th latest cool then not cool hasn't turned up! Sent another still hasn't turned up and its nearly 6 days after estimated delivery no tracking and $#*! customer service never again be warned might not arrive on time and maybe not at all mine hasn't!
I am absolutely blown away by the incredible level of service Ive received from RedBubble. Firstly with my initial order and secondly with assisting me in sorting out an error with the order that was completely my fault. I will be recommending RedBubble to EVERYONE I know.
The products I ordered from red bubble were great quality (like the shirt was a soft comfy material and the print looked great) and their customer service was incredible! When one of my products got lost in the mail due to an error I had made they quickly replaced it at no cost to me!
Fast service. Answers quickly and personal to my messages. Best customer support you can imagine :). There was a small mistake with my order, because the sweatshirts I ordered were way too big, but they solved it properly.
The variety of designs - in all areas of interest - is absolutely astounding. My order came quickly and is absolutely wonderful. I have gotten a lot of compliments on the scarf designs I ordered, and I found some designs I never thought I would locate (opera, literature - unusual ones!). I have no idea how you produce these AND ship them for such a low price, but I'm absolutely delighted!
My shirt was high quality and I was very impressed. It did not look like just a cheap iron-on picture. Also the price was right.
Redbubble has everything one could look for for fandoms, whether you're looking for something funny, frightening, unusual or just plain different it can almost certainly be found there.
This website is awesome. Tons of really cool things to find on here, good quality products for good prices, unique artwork, fast and reasonably priced shipping, and excellent customer service.
Thank you so much for sending me a new one! I am however nervous that my new one will not show like the last! So please make sure it does! Youll have my service for life if so! Thank you again!
Meh. I didnt get what I wanted Want to give me credit ~~~ no, just cancel my order~~~ I already placed another one Whats the big deal?
Hi Michelle,
Thanks for your input. Sorry to hear that you didn't get what you wanted!
If you have an issue with a credit solution we provided, feel free to contact us with order details via our help center (https://help.redbubble.com/hc/en-us) or Twitter/Facebook for followup.
Thank you for your patience in the matter and look forward to hearing from you,
Redbubble
Excellent Quality and Service, And Quick and easy delivery. Would not hesitate recommending them, Thank You
As an artist and entrepreneur, it is important to me that what is sent to my clients is top notch, and that is what you get from Redbubble. All products appear exactly as they appear on the website. Print quality is amazing, We wear our own products to help advertise and always get compliments on it. I can recommend Redbubble as both a customer and an artist!
Thank you so much. The t shirt is great and although wrong size (my fault) customer service in getting it correct could not have been better. I am going to order a second one right now. Thank you so much.
The combination of nice material and great printing already makes Redbubble jump out. But then they also have a superior customer service and most of the products are fast in delivery.
I had a problem with my order, iwas dealt with in the most courteous, efficient and straightforward manner I have ever encountered by an online organisation. Redbubble's team were straight on the matter and even chased to get the issue sorted. I have ordered from them in the past and I will order from them again. And when I do, it will be with the added security that I know my custom is appreciated and that Redbubble have caring team on hand to assist. Thank you again to all those involved in resolving my issue.
I initially contacted Redbubble about changing the size of a tshirt. That was resolved instantly and in my reply, I inquired as to if there was any update on when you guys would be making tough cases for the Samsung Galaxy s8. The reply I received about this seems like the employee misunderstood me entirely and thought I was having an issue with the website.
Hi Jade,
Thanks for writing in. Sorry for the confusion experienced in your recent chat with us! I will forward this feedback and the thread to the right team members for assessment.
To clarify, we now offer Samsung Galaxy S8 tough cases on site. Feel free to take a look at our selection!
Warm regards,
Redbubble
Fantastic and unique designs on quality shirts. Always well packed and dispatched quickly. Brilliant.
I made a mistake with my order which was difficult to sort out due to sale being on. I was contacted promptly (within 4 hours) and my concern resolved quickly and efficiently with personal service
I am very impressed.
Sarah
I really enjoyed my Diana Ross and the Supremes dress. It was too cute and I received so many comments at the 70s party and on Facebook. I will use this service again. Thanks!
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


Hi Les,
Thanks for your input. One of our Customer Experience team members will send you a follow up email on this arrival issue shortly. Please check your inbox when you have a chance!
Warm regards,
Redbubble