RedbubbleReviews 2,130

I ordered a T-shirt as a gift. The Artist is a friend, so I jumped at the chance to purchase this.
The Tee arrived really quickly and that is as far as it goes. The quality of the Tee, I've seen better in the cheap $$$ stores. As the the print quality, it was awful, blurry, the text is blurry, nothing like the image portrayed on the website.

Totally disheartening for the Artist as I know this particular artist is fantastic, but the shoddy print quality from Redbubble is... well, no words.

I have submitted a request to return for a refund as it is just embarrassing.

I ordered my item and it indicated it will be delivered on a certain date. I talked to a representative on live chat, he confirmed it will be shipped within 48 hours. I went on the live chat again after 2 business days. The representative said he's not sure when it will be shipped. I asked him to follow up with production and then I received an email shortly after saying there's a delay and will be shipped 5 business days after my expected delivery.

How can one confirm it will be shipped within 48 hours and then have a 5 business days delay.

I am still waiting for my item

I am on their email list, and it said, All stickers 50% off, and so I proceeded to spend over a couple of hours carefully choosing some stickers that I was going to use on a project. All thru the process, a pop up window would come up and say, Buy 3 more, and your order will be 50% off and I was excited that I was geting rewarded for buying more stickers! I got to the checkout, and no 50% off code was provided, and my order came out to over $979 for some stickers. So I thought, No big deal, write customer service, and theyll handle it. Kayla, from customer service, writes me back, and says, sorry, but the 50% off is for small stickers only, but Ill be happy to discount your order 20%, would you like to proceed with this order? I told her about my experience and the misleading advertising, and she didnt see it my way, so I cancelled the order. My way of thinking is wouldnt you rather have $480 dollars and a happy customer, than no money, and a cancelled order, and a customer writing you a bad review? Apparently those stickers are pretty sacred to them. Id think the margins on stickers are pretty high and why not make the sale, especially after I had ordered some from them 2 times before placing this order? What happened to the words customer service? They lost a customer today, and over what? Some stinkin stickers! How crazy is that!?

A previous reviewer wrote: "The shipping of the product was extemely slow. If you have a deadline to meet, not likely you will receive the product when they said it would arrive. The shipping information on the site is not true..." and I wholeheartedly agree with this review. I ordered a product to give as a gift at a holiday party on December 8th. When I ordered, the delivery date said December 5-7, which worked out great for me! If it hadn't, I would have paid for express shipping! However, the item did not ship until nearly a week after I placed the order (despite the website saying production is approx. 3 business days). When production seemed slow, I reached out to customer service to see if the Dec. 5-7 estimate was still guaranteed and they assured me it was. Now, on Dec. 5, my tracking says estimated delivery on Dec. 9th, 2 days after the delivery listed on the site and too late for the occasion I needed the product for! When I reached out to customer service AGAIN, they essentially said "too bad!" and told me that the "deadline" (?) for my shipment is December 15th. What does this even mean?! Either way, the representations made on the site were false, the shipping is slow, and the service is poor. Such a bummer because the products seem great.

Wow the 3 tees i brought are awesome excellent quality fast delivery very happy customer well done and thank you to the artists :) the art work is amazing

The shipping of the product was extemely slow. If you have a deadline to meet, not likely you will receive the product when they said it would arrive. The shipping information on the site is not true. Based on the Rebubble site it was already on its way, when I called Fedex they said they haven't received the package. Rebubble creates the label to show they are making progress but in my case the status hasn't changed for 7 days now. I cancelled my order now because the event was 2 days ago and the product still hasn't left Rebubble.

I think I'm done with this site. The T-shirt I ordered was of mediocre quality, particularly for the price. And the stickers? Call me naive. Call me foolish. But when they were described as, "Removable, individually die-cut vinyl... Ideal for smooth flat surfaces like laptops, journals, windows, etc." AND I saw that they cost anywhere from $2.79 to over $15 APIECE depending on size, PLUS shipping, I was at least expecting something thick and substantial. No, it truly just a sticker. A paper sticker. Be careful peeling -- you might rip your big purchase. Could not be more disappointed on that one.

I was told on the website I'd receive my shipment on the 17th. Then when my receipt said I'd receive it on the 20th I contacted customer service and they said I'd receive it on the 17th. I then got a notice of shipment on the 14th but the order didn't actually ship until the 16th (without ANY notice) thereby completely screwing up the plan on getting it on the 17th.

I contacted Redbubble 5 times and I only heard back twice, once I emailed back with the details they asked for and I never even heard back from them. Not only that but it's a Thursday and the twitter direct message was closed till Tuesday.

Absolutely terrible experience.