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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.8 stars from 8,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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While inputting my credit card info. An ad banner popped up and knocked all my info. Off so I had to start over. Frustrating.
Hi Patrick,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.
Please feel free to contact us at [email protected] with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
It is quick straight to what you are looking for and no extra buy buy buy like other sites. Thank you
Hi David,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Definitely quick, too many questions, check boxes and hoops to jump, though!
Hello Michael,
Thank you for the positive review. We are thrilled that you like the quick service and appreciate your feedback. We can use your valuable feedback to deliver an even better experience next time! We would love to hear more about your experience.
Please reach out to our Customer Relations Team at [email protected] with any further comments or suggestions you wish to share.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Good to know that is private because this information is very important. I will be satisfied.
Hello Sharlene,
Thank you for the excellent review! We are thrilled that you appreciate the service, and we're able to meet your expectations.
If you have any questions, clarifications, or suggestions, please reach us at [email protected].
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I'm not happy that I have to take time out of my day to cancel a subscription when I only want one record
Hi Carol,
We understand how you feel, and we appreciate your feedback. Rest assured, this will be discussed with the team to come up with better packages for customers. This way, if they only want one report, they would do so without getting a subscription.
We can confirm that your account has been canceled, and you still have until April 20,2021, to use the service. We hope that you will make the most out of it. If you need further assistance, especially with your searches, please don't hesitate to call us or send an email at [email protected].
Have a nice day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Don't know How to rate you yet I have not seeing the records I am looking for yet to rate how accurate they are Or if they have any information at all, all you have done So far is take my money
Hi Hwayne,
We apologize for the premature survey. We've checked and can see that you have already started your searches. We hope you were able to find what you need. If you need assistance, especially with your searches, please don't hesitate to give us a call or send an email to [email protected].
Have a nice day ahead, and stay safe!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
So far so good, but wondering if this really works or if it's a scam?
Hi Ruby,
It's good to hear that you have a nice experience so far. We hope you were able to find the information you were looking for. If you need assistance in your searches, please don't hesitate to call us or send us an email at [email protected]. Rest assured, we're here for you. Have an amazing day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
I find the person of interest for family history purposes - now to see if I can access her report.
Hi Helen,
Thank you for the positive feedback. We are delighted that you like the service and find it easy to use.
If you have time, please reach us at [email protected] for any comments or feedback you want to share.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
My license is suspended, I did not know until my car was impounded
Hello Rene,
Thank you for the lovely review! We noticed you haven't run any search on the account. If you need further assistance, please do not hesitate to contact us at [email protected], or you may call us at +1 833-922-2315 during office hours (9 am- 5 pm Eastern). We are more than glad to help.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I love this site. It is Thune biggest time saver. I hate guessing when it comes to the important things.
Hello Lauren,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Your asking for a rating before i see what i payed for
Hi Dustin,
We apologize for the premature survey. We hope that you find the information you need. If not, please don't hesitate to give us a call or send an email to [email protected]. Rest assured, we're here for you.
Have a nice day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Just about anything you would want to find out and more
Hi Christine,
We're happy that you were able to find the information you needed on the site. We hope that you will recommend us to others as well. If you need assistance, especially with your searches, please don't hesitate to give us a call or send an email to [email protected].
Have an amazing day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315
Still trying to find certain people but overall this is a good website and very reliable :)
Hello Matthew,
Thank you for the excellent review! We are delighted that you like the service. It shows that you canceled the subscription but still have up to the 19th of this month to use the service. If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Absolutely not what was advertised. I will share my bad experience on reddit, Facebook, twitter, pinterest, the better business bureau, and my own personal blog. A bit of advice, don't trust advertise. I'll give you one day to refund me, then I will let the fun begin. P.s. I have a lot of time on my hands. Your choice, it's a just a few bucks, but the principal off the matter is what I'm interested in. Good luck
I just authorized payment for a report and do not see one yet.
Hi Gail,
We appreciate your feedback, and we're sorry to hear that you have not yet received your report. We would definitely like to turn things around and assist you in getting the information you need.
If you want, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
The site is amazing! I was looking for my high school friend and this site found it instantly. Keep up the good work!
Hello L.,
Thank you for the positive feedback. We are optimistic that as you continue to progress on the site, find it more useful.
If you have time, please reach us at [email protected], and we look forward to seeing you again.
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
It says it has found more records than it shows for a search.
Hi Sharon,
We’re sorry to hear about your experience. We’re usually known for our exceptional service, and we regret that we didn’t live up to those expectations here.
We see that you have already reached out to us via live chat and our Search Assistance Team is now working on your report. You will receive the results directly to your email within 24-48 hours.
If you have any questions, comments, or suggestions, please feel free to reach us at [email protected].
Sincerely,
Alice
Customer Relations Officer
+1 (833) 922-2315
www.recordsfinder.com
So far so good. Now let's see what we can find to help us out, and do a little exploring.
Hello Loreley,
Thank you for the positive feedback. We are optimistic that as you continue to progress on the site, find it useful.
If you have time, please reach us at [email protected], and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Thanks for letting me use your services and the rest of your weekend.
Hello Robin,
The pleasure is all ours! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. Customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darcy,
We're happy to hear that you're satisfied with the service. We appreciate your time to give us a rating.
Have a good and safe day ahead!
Sincerely,
Belle
Recordsfinder.com
Customer Relations Team
+1 833-922-2315