Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 8,130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
Great customer service! They definitely help me out with everything! Highly recommend
Por favor necesito cancelar mi suscripción muy acertado su servicio
Hello Aimee,
We're happy you're satisfied with the service. And as requested, your account has been canceled. Rest assured, our company will no longer bill you. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
IT DID PROVIDE THE INFORMATION I NEEDED> I WAS HOPING TO GET THE NAME OF THE OWNER OF THE VEHICLE AS ADVERTISED BY THE COMPANY BUT DID NOT PROVIDE ME WITH THAT I INFORMATION I REALLY NEEDED
Hi Felicidad,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Needed a way to find the vin to a vehicle I am wanting to purchase and only had the plates to it and with $2 I found the vin real quick
Hello John,
Thank you for your kind words. We're happy you found the information you needed. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Please let us know if there's anything we can help you with. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I like that I was able to access information quickly and was able to cancel my subscription without a hassle
Hello Vaglia,
Thank you for your kind words. We're happy you found the information you needed quickly on the site. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was able to find what I was looking for really easy.
Hi Amelia,
That's great to hear! We're happy you found the information you needed easily on our site. This is an experience we always want our customers to have, and we're glad we met your expectations. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It showed that I have no court or criminal or arrest records which I hope is true cause I was convicted of a felony and I was just trying to figure out if it was still on my record
Hi Robert,
Thank you for your review. We will love to double-check the information if you want. Please give us a call or send an email to [email protected]. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was ok. But didn't need a subscription. I cancelled the membership.
Hi Christine,
Thank you for taking the time to give us a review. We would love to hear more about your experience, and we can use your valuable feedback to deliver an even better experience next time!
Please contact our Voice of Customer Team at [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our business!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Customer service is excellent and I will recommend ti some one that it need service
Hello Carmen,
Thank you for your kind words. We're happy you're satisfied with customer service and that you will be recommending us to others. Please let us know if you need further assistance. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Gary,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Waiting for my results! Good experience and good service
Hi Nicholas,
We're happy you had a good experience using our service. Please let us know if you need assistance, especially with your searches. You can give us a call or send an email to [email protected]. Rest assured, we're here to help. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Amanda,
Thank you for the five stars! We take it that you're satisfied with the service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I found the information I needed and it was very easy to do
Hi Jeanette,
We're happy you find our site and cancellation easy to use and do. We work hard to meet expectations like yours, and we're pleased to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
So far so good. I really only needed a 1 time search so we'll see how it goes canceling the subscription next week. If that goes successfully then it is definitely worth the few bucks spent.
Hi David,
Thank you for taking the time to give us a review. We're happy you're finding the service good so far. Please let us know if you need assistance, especially with your searches. Rest assured, we're here to help. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Looking for the owner of vehicle that caused damage to my vehicle! Provided the vehicle description and a license plate number and RecordsFinder gave it back to me?
Hello Gayton,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled and refunded; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Ernest,
Thank you for your kind words. We hope to do business with you again in the future! Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She was helpful and investigated my complaint, when she first could not locate my profile.
Hi Stephanie,
Thank you for this excellent review! We're happy you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was wondering why i can't open case files in criminal records?
Hi Michelle,
I sincerely apologize for what's happening. I've checked your account and can see that you haven't started searching for anything yet. We would love to help you out. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The agent was very polite and quick to help. She understood me right away and over I am very satisfied because she waisted no time and I love working with people like that. Excellent service!
Hi Anastasiia,
Thank you for this awesome review! We're happy you're satisfied with customer service. We hope to work with you again in the future. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Hala,
Thank you for taking the time to give us a review. We can confirm that your account is canceled as requested. Rest assured, our company will no longer bill you. We would love to hear more about your experience, that lead to you giving us 1 star. Please give us a call or send an email to [email protected].
We look forward to hearing from you! Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to [email protected]. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.


Hi Tyana,
Thank you for the kind words! We're happy you're satisfied with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315