Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 8,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
My experience was good and paying almost $3 was worth it, however I wish it was free.
I received the review I requested, but fully 80% of the items on the report were marked filled in as unavailable.
Hello Jerry,
We appreciate your feedback, and we're sorry you were dissatisfied with the report you received. I would love to improve your experience and assist you with your search.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not giving information on the people I am searching
Hello Corrina,
We're sorry that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very good experience with this company. Operator was very polite and helpful in finding the information I needed to find.
Hi Sarita,
Thank you for sharing your experience with us! We are happy that you are satisfied with the service and the assistance you received. We strive tirelessly to meet expectations like yours, and we're delighted to achieve them. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My call was answered in a timely manner and my problem was solved quickly with no pushback. Super quick fix and very easy, thank you!
Hi Paige,
Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Carl is professional and knowledgeable. I am happy with how he handled the phone call.
Hello Kelli,
Thank you for sharing your experience with us! We're happy you're satisfied with customer service. We'll ensure that Carl reads your comment; this will make his day.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hard to get from one record to the other.
Birth date is wrong, education is not correct.
The report says Helen Danner is Married. She is a widow.
Not sure about the remainder of the information.
I didn't look at all 7 records. Just 2.
Hello Suzann,
We appreciate your feedback, and we’re sorry to hear that you received an incorrect report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
I would love to assist you and improve your experience. Please give us a call or send us an email at [email protected]. Rest assured, we are here to help.
We look forward to hearing from you! Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello John,
Thank you for leaving us a wonderful review. We’re happy that you were satisfied with our service. We work hard to meet expectations like yours, and we’re glad we succeeded. The whole team will be pleased to read what you wrote.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Service was fast and seamless. I received the confirmation emails promptly. Overall high satisfaction with the customer service provided.
Hello Swati,
Thank you for sharing your experience with us! We are happy that you are satisfied with the assistance you received. We look forward to working with you again. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Didn't show no mugshots so I payed it for nothing didn't find what I wanted
Hello Brandee,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She was nice and polite. She did what I requested.
Thanks!
Hi Fabian,
We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Rhea was excellent. She was very quick. She understood exactly what needed to be done. She was very polite and very professional. Her accent was great. She got hold of the supervisor and got the issue resolved within minutes.
Hello Gurkamal,
Thank you for taking the time to give us a review. We're happy you're satisfied with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
When I called and asked for help identifying a problem with my account and being charged incorrectly. They got right to the source of the problem and refunded me and help close my account
Hello Leila,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Doesn't give u any information on the person who own the vehicle, I already knew the vehicle info didn't need that
Hello Justin,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Was disappointed, your site said i could verify an owner of a vehicle by its license plate. All you gave me was info about a vehicle the plate was on and I already know that, feel scammed
Hello Kathy,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Shawn,
Wow! Thank you for this excellent review! We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a pleasant day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I noticed a charge from People Finder which I did not make. Morgan refunded the amount to my PayPal account quickly. I appreciate that!
Hello Sharon,
Thank you for your kind words. We're happy you're satisfied with the assistance you received. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Guy was super helpful. Great personality. Very happy and outgoing
Hello Celeste,
We're happy you're satisfied with customer service. We'll ensure the representative who assisted you reads your comment; this will make his day.
If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good i would like to know more about felony conviction. And probation violation
Hi Sanford,
We understand how important this information is for you. We would love to help get this information for you. Please give us a call or send an email to [email protected].
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Report contained nothing your site promised. I can obtain the same info for free.
Hello Coddy,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to [email protected]. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.


Hi Makenna,
We appreciate you taking the time to share your experience with us. We’re happy that you’re satisfied with our service. If you need further assistance at no extra cost, please do not hesitate to contact us at your most convenient time. You may also contact us at [email protected]. Rest assured, we are here to help.
We look forward to hearing from you. Have a great day ahead, and stay safe always!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315