Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Records Finder

Records Finder

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
How would you rate Records Finder?
grey stargrey stargrey stargrey stargrey star

Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 8,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Makenna G.
Unfollow Makenna G.
Share Review
Report Review

Information
September 12, 2022

My experience was good and paying almost $3 was worth it, however I wish it was free.

Date of experience: September 11, 2022
Arden G. — Records Finder Rep
over a year old

Hi Makenna,

We appreciate you taking the time to share your experience with us. We’re happy that you’re satisfied with our service. If you need further assistance at no extra cost, please do not hesitate to contact us at your most convenient time. You may also contact us at [email protected]. Rest assured, we are here to help.

We look forward to hearing from you. Have a great day ahead, and stay safe always!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
Follow Jerry C.
Unfollow Jerry C.
Share Review
Report Review

Disappointing
September 11, 2022

I received the review I requested, but fully 80% of the items on the report were marked filled in as unavailable.

Date of experience: September 10, 2022
Arden G. — Records Finder Rep
over a year old

Hello Jerry,

We appreciate your feedback, and we're sorry you were dissatisfied with the report you received. I would love to improve your experience and assist you with your search.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
Follow Cc Y.
Unfollow Cc Y.
Share Review
Report Review

Keeps starting no info is found.
September 9, 2022

Not giving information on the people I am searching

Date of experience: September 8, 2022
Arden G. — Records Finder Rep
over a year old

Hello Corrina,

We're sorry that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
Follow Sarita Y.
Unfollow Sarita Y.
Share Review
Report Review

Love it very helpful!
September 8, 2022

Very good experience with this company. Operator was very polite and helpful in finding the information I needed to find.

Date of experience: September 8, 2022
Arden G. — Records Finder Rep
over a year old

Hi Sarita,

Thank you for sharing your experience with us! We are happy that you are satisfied with the service and the assistance you received. We strive tirelessly to meet expectations like yours, and we're delighted to achieve them. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New Jersey
1 review
0 helpful votes
Follow Paige R.
Unfollow Paige R.
Share Review
Report Review

Great customer service
September 6, 2022

My call was answered in a timely manner and my problem was solved quickly with no pushback. Super quick fix and very easy, thank you!

Date of experience: September 6, 2022
Arden G. — Records Finder Rep
over a year old

Hi Paige,

Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We look forward to working with you again. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
Follow Kelli B.
Unfollow Kelli B.
Share Review
Report Review

Excellent customer service
September 6, 2022

Carl is professional and knowledgeable. I am happy with how he handled the phone call.

Date of experience: September 6, 2022
Arden G. — Records Finder Rep
over a year old

Hello Kelli,

Thank you for sharing your experience with us! We're happy you're satisfied with customer service. We'll ensure that Carl reads your comment; this will make his day.

If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
Follow Suzann N.
Unfollow Suzann N.
Share Review
Report Review

All information is not correct.
September 5, 2022

Hard to get from one record to the other.
Birth date is wrong, education is not correct.
The report says Helen Danner is Married. She is a widow.
Not sure about the remainder of the information.
I didn't look at all 7 records. Just 2.

Date of experience: September 4, 2022
Arden G. — Records Finder Rep
over a year old

Hello Suzann,

We appreciate your feedback, and we’re sorry to hear that you received an incorrect report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.

I would love to assist you and improve your experience. Please give us a call or send us an email at [email protected]. Rest assured, we are here to help.

We look forward to hearing from you! Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Virginia
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Review
September 4, 2022

Positive and easy to navigate site. Im happy and will use again

Date of experience: September 4, 2022
Arden G. — Records Finder Rep
over a year old

Hello John,

Thank you for leaving us a wonderful review. We’re happy that you were satisfied with our service. We work hard to meet expectations like yours, and we’re glad we succeeded. The whole team will be pleased to read what you wrote.

If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Oregon
1 review
0 helpful votes
Follow Swati W.
Unfollow Swati W.
Share Review
Report Review

Cancelling records finder service
September 2, 2022

Service was fast and seamless. I received the confirmation emails promptly. Overall high satisfaction with the customer service provided.

Date of experience: September 2, 2022
Arden G. — Records Finder Rep
over a year old

Hello Swati,

Thank you for sharing your experience with us! We are happy that you are satisfied with the assistance you received. We look forward to working with you again. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New Mexico
1 review
0 helpful votes
Follow Brandee R.
Unfollow Brandee R.
Share Review
Report Review

Mugshots
September 2, 2022

Didn't show no mugshots so I payed it for nothing didn't find what I wanted

Date of experience: September 2, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Brandee,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
Follow Fabian X.
Unfollow Fabian X.
Share Review
Report Review

Very efficient
September 1, 2022

She was nice and polite. She did what I requested.
Thanks!

Date of experience: September 1, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Fabian,

We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Michigan
1 review
0 helpful votes
Follow Gurkamal G.
Unfollow Gurkamal G.
Share Review
Report Review

Great Customer Service
August 31, 2022

Rhea was excellent. She was very quick. She understood exactly what needed to be done. She was very polite and very professional. Her accent was great. She got hold of the supervisor and got the issue resolved within minutes.

Date of experience: August 30, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Gurkamal,

Thank you for taking the time to give us a review. We're happy you're satisfied with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
Follow Leila X.
Unfollow Leila X.
Share Review
Report Review

RESPECTFUL AND VERY HELPFUL
August 26, 2022

When I called and asked for help identifying a problem with my account and being charged incorrectly. They got right to the source of the problem and refunded me and help close my account

Date of experience: August 26, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Leila,

We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
Follow Justin U.
Unfollow Justin U.
Share Review
Report Review

Not satisfied
August 23, 2022

Doesn't give u any information on the person who own the vehicle, I already knew the vehicle info didn't need that

Date of experience: August 21, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Justin,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
Follow Kathy Q.
Unfollow Kathy Q.
Share Review
Report Review

Feel scammed
August 23, 2022

Was disappointed, your site said i could verify an owner of a vehicle by its license plate. All you gave me was info about a vehicle the plate was on and I already know that, feel scammed

Date of experience: August 21, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Kathy,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Minnesota
1 review
0 helpful votes
Follow Shawn Y.
Unfollow Shawn Y.
Share Review
Report Review

Keep it up
August 20, 2022

Keep it up. Great service. I really love how it works.

Date of experience: August 19, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Shawn,

Wow! Thank you for this excellent review! We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a pleasant day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Pennsylvania
1 review
0 helpful votes
Follow Sharon E.
Unfollow Sharon E.
Share Review
Report Review

Quickly resolved
August 19, 2022

I noticed a charge from People Finder which I did not make. Morgan refunded the amount to my PayPal account quickly. I appreciate that!

Date of experience: August 19, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Sharon,

Thank you for your kind words. We're happy you're satisfied with the assistance you received. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Kansas
2 reviews
0 helpful votes
Follow Celeste J.
Unfollow Celeste J.
Share Review
Report Review

Great customer service
August 19, 2022

Guy was super helpful. Great personality. Very happy and outgoing

Date of experience: August 19, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Celeste,

We're happy you're satisfied with customer service. We'll ensure the representative who assisted you reads your comment; this will make his day.

If you need further assistance, please let us know. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Georgia
1 review
0 helpful votes
Follow sanford W.
Unfollow sanford W.
Share Review
Report Review

Dap
August 14, 2022

Good i would like to know more about felony conviction. And probation violation

Date of experience: August 14, 2022
Lovely O. — Records Finder Rep
over a year old

Hi Sanford,

We understand how important this information is for you. We would love to help get this information for you. Please give us a call or send an email to [email protected].

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
Follow Coddy P.
Unfollow Coddy P.
Share Review
Report Review

False Advertising
August 13, 2022

Report contained nothing your site promised. I can obtain the same info for free.

Date of experience: August 12, 2022
Lovely O. — Records Finder Rep
over a year old

Hello Coddy,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315