On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
Tho it can't provide all the wanted info ( it's not a magic ball after all, and it does say that in description), this page can help you complete the picture and gatheri background info about someone, in only few seconds and for more than a cheap price, so you know who you're dealing with. I found it very useful.
This my first experience, and it was a good one - It was said that there was no information when I pressed the button access my report.
But after I called the telephone number to contact the company, the lady on the phone was very nice and she found the report and read it for me..
Hi Ronald,
Thank you for taking the time to give us a review. We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Its was okay. Pretty decent app. Blah blah blah blah blah blah blah blah blah
Hi Kristie,
Thank you for taking the time to leave us a review! We're happy you're satisfied with the service. We can see that you rated us with a 1, with five being the highest. We hope that you will change your rating. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Thanks for the service, I would highly recommend using this service again
Hello Dustin,
Your review is highly appreciated, and thank you for the recommendation! We are happy that you are satisfied with the service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
We look forward to working with you again. Have a lovely day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was hoping to find where my car was towed as it was stolen we can't find it
Hi Cashley,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. Please know that the exact location of the towed vehicle is not yet part of our service. We source our data from courthouses, white page databases, vital records websites, social networks, and archives. These records may contain errors and omissions due to legal state restrictions we are not in control of. Our disclaimer displays this on the website's landing page, hoping all customers are aware before processing any searches or subscriptions.
Upon checking, your account is still active. And if you wish to cancel, you may call us at your most convenient time, or you can reach out to us via email at [email protected]. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Positive-friendly assistance Helpful and informative
Hi Shirley,
Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great report... thank you! It was quite easy to fill out the requested information and the final report was very detailed.
Hello Craig,
Your review is highly appreciated! We are happy that you are satisfied with the service and report. We hope that you will also recommend us to others.
Please let us know if there's anything else we can help you with. Have a lovely day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was unable to locate information that should have been there that was over 2 years old please cancel my subscription.
Hello Linda,
We sincerely apologize if you could not find the information you were looking for. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am not sure accurate the information is, my current address was not correct (and I have lived her 3 years and it did not show at all), and there were addresses listed where I have never lived so I am concerned what additional information is missing or incorrect.
Hi Tracey,
We appreciate your feedback, and we're sorry to hear the information you received was inaccurate. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very friendly, very helpful, outstanding customer service
Hi Margot,
Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
We look forward to working with you again. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Wanted the title holders name. Did not receive what I assumed I would get. ————————————-
Hello Kay,
We sincerely apologize if we could not provide the title holder's name of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We constantly update our records, and to notify you of any new information, you can set alerts on your searches in the 'My Alerts' section of your account. In the meantime, please request access to further updated records from your nearest DMV.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a wonderful experience. Jacob provided timely response, follow- up and resolution.
Hi Lisa,
Thank you for taking the time to give us a review. We're happy you're satisfied with the assistance you received from Jacob. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if there's anything else we can help you with.
Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
None of the information was correct what a waste of time and money
Hello Sarah,
We appreciate your feedback, and we’re sorry to hear that you received an incorrect report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
I would love to assist you and improve your experience. Please give us a call or send us an email at [email protected]. Rest assured, we are here to help.
We look forward to hearing from you! Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Sent an email to cancel my membership and I get this email asking for a review instead
Hello Armando,
We appreciate your feedback, and we're sorry to hear that you received a survey request instead. I can confirm that your account is canceled as requested. Rest assured, our company will no longer bill you.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Information seemed to be very limited, not much additional information was obtained from your site
Hi Sarah,
Thank you for leaving us your feedback, and I apologize if you were not satisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
I would love to improve your experience and assist you with your search. If you wish, we can schedule a call the soonest you are free, or you can reach out via email at [email protected]. Rest assured, we’re here to help you.
I am looking forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Customer service was great could have been better if their first language was English or they were from the United States or you know maybe pay somebody from the US
Hello Jesse,
Thank you for taking the time to give us a review. We'll ensure that your feedback is forwarded to the right department. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Kelly,
Thank you for the fantastic review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Quick and efficient. Good value. I do not need additional services, so canceled, but I will return if needed in the future. Good experience.
Hello Phillip,
Your review is highly appreciated! We are happy that you are satisfied with the service. We hope that you will also recommend us to others.
We look forward to working with you again. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Kenya,
Thank you for this excellent review! We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I spoke to the agent ( i don't remember their name) she was very helpful and explained about services in a very clear and detailed manner, highly appreciates
Hi Peter,
We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amra,
Thank you for sharing your experience with us! We are happy that you are satisfied with the service. We strive tirelessly to meet expectations like yours, and we're delighted to achieve them. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315