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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Representative Took care of my issue in a quick and timely manner. Canceled my account and processed my refund.
I think this is a great people search. I found my childhood friend in no time. We made contact and we will be having a reunion in a month.
Hello Christine,
Thank you for your excellent review! We're happy that you found your childhood friend and had a great experience with the service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good, fast & reliable service. I wish it was free. I hope it will be free for my next search
Hi Oscar,
We're happy you had a good experience using our service. The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.
Please let us know if you need assistance, especially with your searches. You can give us a call or send an email to [email protected]. Rest assured, we're here to help. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was treated kindly and patiently as I described my concern. And my issue was resolved.
Hello Pat,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Adisa,
Thank you for taking the time to leave us a review despite the unwanted survey. Please let us know if you need assistance, especially with your searches. Please give us a call or send us an email at [email protected]. Rest assured, we are here to help.
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I can get the same information just by searching the internet. Not worth a dime.
Hello Connie,
We appreciate your feedback and are sorry you were dissatisfied with the report you received. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very pleasant helpful and understanding. Helped with my request and went above and beyond to figure out my concerns.
Hello Kenneth,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I didn't get the information I was looking for he has CDL license but the report said he didn't have any license
Hello Patsy,
We're sorry that you could not find the information on our site. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Everything i was looking for. Provided everything I wanted highly reccomend to anyone looking for car information details
Hello Francisco,
Your review is highly appreciated, and thank you for the recommendation! We are happy that you are satisfied with the report. This is an experience we always want our customers to have, and we're delighted we hit the mark for you.
We look forward to working with you again. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was just looking up my driving record, came back clean. Good to know, great experience.
Hello Sheba,
Thank you for your excellent review! We're happy you had a great experience with the service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Junie was very helpful and kind. She addressed my concerns and resolved my issue rapidly. I figured I was going to be on hold for a long period of time but it only took me less than 5 min. Thank you Junie!
Hello Adriana,
Thank you for your excellent review! We're happy you're satisfied with the assistance you received. We'll ensure she reads your review; this will make her day. If you need anything further, please let us know. Rest assured, we're here for you.
Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information provided is very outdated and missing very important details that were advertised and explained in the subscription package.
Hi Carri,
We appreciate your feedback, and we're sorry that the information you received was incomplete. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I did a search and it said record found. So I paid for the report. The report arrives and it said no record found. Seems pretty much like a bait and switch!
Hello Linda,
We appreciate your feedback and are sorry you were dissatisfied with the report. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
This may also happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.
We constantly update our records, and to get you notified of any newly available information, you can set alerts on your searches in the ‘My Alerts’ section of your account. In the meantime, please request access to further updated records from your nearest DMV.
If you need anything else, you may call us at your most convenient time, or you can reach out to us via email at [email protected]. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was researching license plate lookups to see how easy it is for hackers to find PII from a license plate so I used this tool to lookup my car and it didn't find me! I believe it found the original owner though so still interesting.
Hi Brynn,
Thank you for taking the time to leave us a review. We sincerely apologize if we could not provide the current owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Upon checking, your account is still active. And if you wish to cancel, you may call us at your most convenient time, or you can reach out to us via email at [email protected]. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The representative was thorough and very helpful. Resolved the issue quickly.
Hello Christine,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I believed a plate search would give owner info, it does not, only about the car. That car was used in commission of a crime against a little girl.
Hi Frank,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please be advised that we have canceled the account and processed a refund of $2.95. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Requested refund after forgetting to cancel free trial - Mary was great to work with and processed the refund quickly.
Hi William,
We're happy to hear that you were satisfied with how Mary assisted you. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Mary,
Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very helpful and pleasant to speak with. Very fast to Resolve the problem
Hello Eliane,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I seem to keep getting charges from record finders through Sitejabber or visa versa. Even my CPA is confused. Help, please.
Sharon
Hello Sharon,
Thank you for reaching out to us. I would love to help and check the account for you. See what I can do to make your experience better. Please give us a call or send an email to [email protected]. Rest assured, I'm here to help.
I look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Randy,
We're happy you're satisfied with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315