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Records Finder

3.6

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From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 8,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 1 day

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Oregon
1 review
0 helpful votes
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Not great
January 5, 2024

Very generic no service records listed. Would not recommend

Date of experience: January 4, 2024
Ruby I. — Records Finder Rep
over a year old

Hello John,

Thank you for sharing your feedback. We're sorry to hear that your experience with our service listings left you feeling that they were too generic.

It is important to note that our information is sourced from records that are made publicly available by various state, local offices, agencies, and departments. While we strive to provide accurate data, we cannot guarantee the accuracy of such information. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources. You may refer our terms: https://recordsfinder.com/terms/

We genuinely appreciate your input as it helps us identify areas for improvement. If you have any specific suggestions or details you would like to see included in our service records, please feel free to share them with us. Your insights are invaluable in helping us enhance our services and meet the expectations of our customers.

Once again, we appreciate your feedback and apologize for any inconvenience caused. We are committed to continuous improvement and hope to have the opportunity to better serve you in the future.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Maryland
1 review
0 helpful votes
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Reliable and Convenient
January 3, 2024

I got all the information I needed without too much trouble. At least as it pertains to my current state of residence. I was hoping that any records pertaining to my home state would be included as well. But what I got was good enough.

Date of experience: January 3, 2024
Ruby I. — Records Finder Rep
over a year old

Hello Michael,

Thank you for sharing your feedback with us! We're delighted to hear that you were able to obtain all the information you needed for your current state of residence without much difficulty. We understand your desire for records related to your home state, and while we may not have been able to provide those specific details this time, we appreciate your understanding.

If there's anything else we can assist you with or if you have further inquiries in the future, please feel free to reach out. Your satisfaction is important to us, and we look forward to helping you again.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
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Easy
January 3, 2024

Super quick to get what I needed easy cancellation when done

Date of experience: January 2, 2024
Ruby I. — Records Finder Rep
over a year old

Hello Kaitlyn,

We greatly appreciate your feedback! It's fantastic to hear that our service efficiently fulfilled your requirements and that the cancellation process was straightforward for you. Our team is committed to providing a hassle-free experience, and your positive comments reinforce that we're on the right track. Should you have any more needs in the future or suggestions for improvement, please don't hesitate to let us know. We value your input and eagerly anticipate the opportunity to assist you again.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arkansas
1 review
0 helpful votes
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Good
January 3, 2024

It's was good and helpful and I would use it again

Date of experience: January 2, 2024
Ruby I. — Records Finder Rep
over a year old

Hello Jimmy,

We greatly appreciate your feedback and are thrilled to hear that our service was good and helpful. Your positive experience is rewarding for our team, and we're delighted to know that you would choose to use our services again.

Thank you for taking the time to share your thoughts! We look forward to serving you again and appreciate your continued support.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New Hampshire
1 review
0 helpful votes
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Good
December 29, 2023

Customer service got back to me quickly and helped me with what i needed, thanks!

Date of experience: December 29, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Timothy,

Thank you for taking the time to share your positive experience with our customer service team. We appreciate your feedback and are delighted to hear that we were able to assist you promptly and effectively.

Our team is committed to providing excellent service, and we are pleased that we could meet your needs. If you have any more questions or require further assistance in the future, please don't hesitate to reach out.

Thank you for choosing us, and we look forward to serving you again.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Good customer service
December 28, 2023

Aimee attended to me promptly. And I hope my record is updated. Still waiting for the change.Thanks

Date of experience: December 28, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Philomena,

Thank you for sharing your experience with Aimee. We value your feedback and are delighted to hear that Aimee provided prompt assistance.

Regarding the importance of accurate and up-to-date information, it's crucial to note that we obtain information about individuals from various public records sources. We want to clarify that we are not the custodian of the information obtained from public records, and therefore, we do not assume liability for its accuracy. If you wish to correct, remove, or make any information from your original public record unavailable for public access, kindly reach out to the custodian of that information.

For more details on our approach to privacy, please refer to our Privacy Policy, accessible at: https://recordsfinder.com/privacy/.

Once again, thank you for choosing our services, and please feel free to contact us at [email protected] or call us at 833-922-2315. If you have any further questions or concerns.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Informative
December 26, 2023

The website is easily navigated; informs the user of progress as well as regulations on retrieving records; and it is affordable.

Date of experience: December 26, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Jean,

Thank you so much for taking the time to share your positive feedback about our website! We're thrilled to hear that you found the navigation easy and that the information on progress and regulations was informative for you. Providing a user-friendly experience and keeping our users well-informed are top priorities for us.

We're also delighted to know that you find our services affordable. We strive to offer competitive pricing without compromising on the quality of the service we provide. Your satisfaction is our ultimate goal, and it's great to hear that we are meeting your expectations.

If you have any further suggestions or if there's anything specific you'd like to see improved or added to the website, please don't hesitate to let us know. We value your input and are always looking for ways to enhance the user experience.

Once again, thank you for choosing our services and for sharing your positive experience. We look forward to serving you in the future.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Amazing help
December 24, 2023

Very nice professional and considerate thank you for your help and happy holidays

Date of experience: December 24, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Naomi,

Thank you so much for your kind words! We are thrilled to hear that you found our interaction to be professional and considerate. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Wishing you a wonderful holiday season and a fantastic year ahead!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Alabama
1 review
0 helpful votes
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Good but report is deficient and failed to include marriage and divorce records

Date of experience: December 20, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Thomas,

Thank you for bringing this to our attention. We appreciate your feedback, and we understand the importance of comprehensive information.

Our reports strive to provide accurate and relevant details, but it's possible that certain personal aspects, such as multiple marriages and divorces, may not be included due to privacy considerations or limitations in available data sources.

It is important to note that our information is sourced from records that are made publicly available. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources.

We're continually working to enhance the depth and breadth of our reports, and your input helps us improve our services. If you have any specific concerns or additional information you'd like to share, please feel free to contact our [email protected] or call us at 833-922-2315.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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It was good
December 19, 2023

It gave what it needed to give. I got the information I needed.

Date of experience: December 19, 2023
Ruby I. — Records Finder Rep
over a year old

Hello,

We're delighted to hear that you found the information you needed! Our goal is to provide valuable and relevant information to our users, and it's gratifying to know that we met your expectations.

If there's anything more we can assist you with or if you have any suggestions for improvement, please don't hesitate to reach out. Your feedback is valuable to us, and we're here to ensure your experience continues to be positive. Thank you for choosing our service!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Hawaii
1 review
0 helpful votes
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Easy to use.
December 19, 2023

The site is very easy to use. The information requested is very easy to get & the information is easy to read.

Date of experience: December 19, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Loana,

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you found our site user-friendly and the information easily accessible and readable. Our team is dedicated to providing a seamless and enjoyable experience for our users, and it's always rewarding to hear when we've succeeded.

If you ever have any further comments, suggestions, or if there's anything specific you'd like to see improved or added to the site, please feel free to let us know. We appreciate your support and look forward to serving you in the future!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Indiana
1 review
0 helpful votes
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Thought it was free, it is not
December 19, 2023

Again, I thought it was free, but it is not. It will cost

Date of experience: December 19, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Monica,

Thank you for your feedback. I want to clarify that the cost information was presented on the checkout page during your transaction. We strive to be transparent about pricing to ensure our customers are well-informed before completing their purchase.

If you have any suggestions on how we can enhance the clarity of our pricing information or if there's anything specific you'd like to discuss about the cost, please feel free to share your thoughts. Reach out to us at [email protected] or call us at 833-922-2315.Your feedback is valuable to us, and we want to ensure your satisfaction with our service.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Excellent customer service
December 18, 2023

The operator was courteous, friendly, experienced and helpful. I received help in what I needed

Date of experience: December 17, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Larisa,

We sincerely appreciate your feedback! It's great to hear that you received the assistance you needed. We believe in the importance of listening to our customers and understanding their unique requirements before taking any action.

If there's anything else we can help you with or if you have any further questions, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to assist you.

Thank you for choosing our services!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Professional
December 15, 2023

The lady who assisted on the phone was professional, experienced & full of understanding, I was satisfied. Thanks

Date of experience: December 15, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Percy,

Thank you for your wonderful feedback. We're delighted to hear that the representative who assisted you demonstrated professionalism, experience, and understanding throughout your interaction. Our team strives to provide top-notch service, and it's wonderful to know that you were satisfied with the assistance you received.

If you ever have more questions or require assistance in the future, please don't hesitate to reach out. We appreciate your trust in our services and look forward to serving you again.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Ohio
1 review
0 helpful votes
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Excellent!
December 15, 2023

I had a productive session with this associate, and took care of my issue quickly and accurately. The associate was also pleasant, and patient and actually listened to my needs before she made any changes to my account.
Listening to the customers needs before making an assumption is what a great many customer service representatives tend to do, and I appreciated her professionalism so much! Thank you!

Date of experience: December 15, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Michele,

Thank you so much for taking the time to share your positive experience with our associate! It's wonderful to see that our associate's professionalism and dedication to customer satisfaction made a positive impact on your experience.

Your kind words serve as motivation for our team to continue delivering exceptional service. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing our services, and we look forward to serving you in the future.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Virginia
2 reviews
0 helpful votes
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Not the correct vehicle for the person
December 15, 2023

I looked up a license plate. They gave me a different vehicle than what was attached to that license plate. It was a expedition yes but was not the color that was described online so I don't know if it's actually their vehicle or not so it really didn't help me much.

Date of experience: December 14, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Donna,

Thank you for your feedback on our license plate lookup service. We source information from public records, striving for accuracy, but we can't guarantee it. Our services are provided "as is" and "as available," and we lack control over public source information. Refer to our terms at https://recordsfinder.com/terms/.

We value your input in enhancing our accuracy. If you have further details or need assistance, contact us at [email protected] or call 833-922-2315. We appreciate the opportunity to serve you better.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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No owner info
December 21, 2023

There was no owner info. I was directed to a dmv form.

Date of experience: December 14, 2023
Pennsylvania
1 review
0 helpful votes
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December 14, 2023

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Date of experience: December 13, 2023
Ruby I. — Records Finder Rep
over a year old

Hello Kristen,

Thank you for sharing your thoughts with us. It seems like there might be some unique insights in your feedback, but unfortunately, we're having difficulty interpreting the content. We strive to provide the best possible experience for our customers, and we value your input.

If there's anything specific you'd like to discuss or elaborate on, please feel free to provide more details. Your feedback is essential to us, and we want to ensure we address any concerns or comments you may have.

We appreciate your engagement and look forward to any additional information you might share.

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Leila fact check
December 13, 2023

I needed to cancel service for now, and received very good attention from your company. No doubt I will use this company again.

Date of experience: December 13, 2023
Ruby I. — Records Finder Rep
over a year old

Hello James,

Thank you for taking the time to share your positive experience with our company. We greatly appreciate your kind words and are delighted to hear that you received excellent attention when canceling our service.

We look forward to the possibility of serving you again in the future whenever you decide to resume our services. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We value your trust and are committed to providing top-notch service to our customers. Thank you!

Best regards,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Misunderstood charges.
December 13, 2023

I researched a person in November with the understanding of. $2.99 charge. I was charged $24.99 in November and $24.99 in December. I had no intention of having a subscription. I called your representative and credited me for one month. I would have appreciated the two changes refunded to me, as I only used it once, but she said that it couldn't be done.

Date of experience: December 13, 2023
Ruby I. — Records Finder Rep
over a year old

Dear Karen,

Thank you for taking the time to share your feedback with us.

We apologize for any frustration this may have caused, and we take your comments seriously. Your feedback helps us improve our services, and we are committed to addressing this issue to ensure a better experience for our customers in the future.

If you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us at [email protected] or call us at 833-922-2315.

Once again, we appreciate your feedback and thank you for bringing this to our attention.

Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315