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Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Got peace of mind after the report, nice and easy step by step giving full details of the car transaction. Great customer service too.
Great, got peace of mind from the report. Nicely item wise, details in the report, step by step.
My associate was one of the most thorough and professional individuals I have ever had. She offered great solutions to my search request and took the time to make sure I received the information needed. She is an asset to Record Finder!
Hi Kathleen,
We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very helpful and attentive to my questions! All were answered and issue was resolved. I would definitely recommend this app!
Hi Charles,
We're happy you're pleased with the assistance you received and that you will be recommending us to others. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Jomarie was professional, competent, and very helpful. She seemed to take a genuine interest in
Helping to provide a solution to my inquiry.
Hi Richard,
Thank you for this awesome review! We're happy you're pleased with the assistance you received from Jomarie. We'll ensure she reads your feedback; this will make her day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Anna,
Thank you for taking the time to give us a review. I'm sorry ours is not the service you're looking for. Please know that we have not advertised a copy of the Will or Trust as part of our services. To learn more about the data that we offer, you may visit this link: https://recordsfinder.com/terms/. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Alex,
Thank you for your kind words. We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Quick and easy, very helpful, had no problems and everything worked well.
Hi Heather,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
All I can say is that I am not a fan of this site.
Hi Donette,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. If you’re open to discussing this further, please reach out to us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was having a lot of glitches. That is why I want to cancel.
Hi Ryan,
We're sorry about the experience you had. We can confirm that your account is canceled as requested; our company will no longer bill you. Rest assured, we will do our best to further improve our services. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Customer Representative assisted me in cancelling my trial with no questions and offeredto look into further detail very nice girl.
Hi Diane,
Thank you for this awesome review! We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The agent was extremely helpful and patient with me as he reviewed my inquiry and worked with me on the payment. I hope to find my long lost relative, thanks to RecordFinder
Thank you for this wonderful review, Cynthea! We're happy you found what you were looking for and were able to connect with a long-lost relative. This is an experience we always want our customers to have, and we're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No additional information was found on the person that I inquired about, even things that I knew about the vital records were not there!
Hi Diane,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Recordsfinder is a very intuitive service to navigate. Customer service was very helpful getting the information I needed. A+++++++++++++
Wow! Thank you for this amazing review, Christopher! We're happy you're pleased with the service and assistance you received. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I used Recordsfinder and received comprehensive, easy-to-read results. I spoke with customer service and received an immediate favorable outcome when I had a question. Highly recommend this service if you want a full background check. It's legit!
Hi Laura,
Thank you for this amazing review! We're pleased to hear that you were satisfied with the report and assistance you received. This is an experience we always want our customers to have, and we're happy we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
First and only search went fine but now it won't let me do another
Hello Joe,
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you've encountered with our search functionality.
To better assist you and address the issue promptly, could you please provide more details about the specific challenges you faced? This information will greatly help us identify and resolve the issue.
Please reach out to us via email at [email protected]. Rest assured, we're here to help you. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very helpful. I got exactly what I needed and in a timely manner
Hello Benjamin,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our service was helpful and that you received exactly what you needed in a timely manner. Providing excellent and timely assistance is always our goal, and it's incredibly rewarding to know that we met your expectations.
If you ever have more needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Poor information, not complete are accurate from what I can gather currently it's very outdated
Hello Tracey,
We're sorry to hear that the information you received was outdated. Please note that we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not our control.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call as soon as you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy to navigate, but only needed it for one day. Ty
Hello Corey,
Thank you so much for your Feedback! It's wonderful to know that you had a positive interaction with our service.
We understand that your usage was limited to a single day, but we're thrilled to have been able to assist you during that time. If you ever find yourself in need of our services again or have any questions in the future, don't hesitate to reach out. We're here to help!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I wanted to check for marriage or divorce. You only checked in one state. I know she is married to at least one man, but you got no results. In fact, you got no results on anything except 4 traffic violations. You gave me address history, phone numbers, and a few relatives that I got elsewhere for FREE; in fact, I got more relatives for free than you listed. You gave me a bunch of photos of men on the sex offender registry; none of them had anything to do with the woman I was background checking. I know she went to college and graduated n the state that you checked, but you said you found nothing,
Hello James,
I appreciate you taking the time to provide feedback on your recent background check experience. I want to extend my sincere apologies for any inconvenience or frustration you may have encountered during this process.
Our goal is to provide comprehensive and accurate information, however, it is important to note that RecordsFinder is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy of such data. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources. You may visit our terms regarding this: https://recordsfinder.com/terms/.
If you have any further details or specific requests, please don't hesitate to share them with us. Please give us a call or send us an email at [email protected]. We look forward to hearing from you!
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I have to investigate further as my report came back with no evidence of a case I was involved in
Hello Jeffrey,
Thank you for your feedback. We are sorry to hear the information is incomplete. Please be advised that we are a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy of such data. All materials and information available through our services are provided "as is" and "as available." We have no control over the information provided by these public sources.
Nevertheless, ensuring your satisfaction remains our utmost priority. Kindly contact us at [email protected] or reach us by phone at 833-922-2315, and share additional details about your search. We are eager to assist you by thoroughly examining our database for the required information.
We appreciate your understanding and cooperation, and we look forward to resolving this matter promptly.
Sincerely,
Ruby
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Meerza,
We're happy you found the information you were looking for and that you find customer service great. We hope that you will also recommend us to others. Have a wonderful day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315