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Records Finder

3.6

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From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 8,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Hoping for more results
March 11, 2024

I completed all of the required information, and then the result was less than stellar. I wanted more and better information, but either it didn't exist, or my search just wasn't returning what I needed. Thanks, anyway, for having your service out there for people to use.

Date of experience: March 1, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Maria,

We're sorry you did not get all the information you needed. We would love to get what you need at no additional cost. Please give us a call or send an email to [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
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Not a lot of information
March 11, 2024

Not much information I needed to find more lack of information in detail correct information was not provided and the information that was provided was the router information

Date of experience: March 1, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Kim,

We're sorry you did not find the information you needed. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

France
1 review
0 helpful votes
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I wanted to find a name for a license plate, on your website it said it was available but when i paid there was nothing.

Date of experience: March 1, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Benjamin,

I’m sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to verify that the person exists in the United States, and is just a preview of the possible results available once you've subscribed to our services.

I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. I've reviewed your account and can see that you have reached out to customer service. Rest assured, your account has been canceled; our company will no longer bill you.

Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Germany
2 reviews
5 helpful votes
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Quick and effecient
March 1, 2024

I was impressed with the amount of info they have on the property.

Date of experience: March 1, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Timothy,

Thank you for this awesome review! We're happy you're pleased with the information you found on the site. We work hard to meet expectations like yours, and we're pleased we hit the mark for you. Have a fantastic weekend, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Wisconsin
1 review
0 helpful votes
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Very good customer service
February 25, 2024

Very good service! She was very understanding and kind!

Date of experience: February 25, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Natalia,

Thank you for your kind words! We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Idk tbh
February 24, 2024

Good morning beautiful lady how are things today with your family and how are things going with your daughter and your mom and family are doing

Date of experience: February 23, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Bella,

Thank you for the 5-star rating! We hope your family's doing well, too. Please let us know if there's anything we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Wisconsin
1 review
0 helpful votes
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Outstanding service
February 23, 2024

I had trouble with my password and getting the info I wanted from the site. I am slow with technology. Amy was patient, knowledgeable and warm. Keep her; she is a treasure.

Date of experience: February 23, 2024
Lovely O. — Records Finder Rep
over a year old

Thank you for this awesome review, Annie! We're happy you're pleased with the assistance you received from Amy. We'll ensure she reads your feedback; this will make her day. Have a great week ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
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Your $#*!ty site won't let me cancel the subscription that I didn't even want and now I want to kill whoever is in charge of your site

Date of experience: February 22, 2024
Lovely O. — Records Finder Rep
over a year old

Hi William,

We're sorry you had a hard time canceling. I've reviewed your account and can confirm it has been canceled. And since you canceled the same day you were charged, I have processed a refund of $24.95. Please expect the funds to reflect in 3 to 5 business days. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Louisiana
1 review
0 helpful votes
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Very good
February 22, 2024

Very good service. Excellent customer service department

Date of experience: February 22, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Keith,

We're happy you're pleased with customer service. We're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Georgia
1 review
0 helpful votes
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Customer Review: Wena
February 18, 2024

She was very pleasant and was able to get what I needed done quickly and effectively.

Date of experience: February 17, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Kate,

Thank you for your feedback. We're happy you're pleased with customer service. We'll ensure Wena reads your feedback; this will make her day. Have a wonderful week ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

North Carolina
1 review
0 helpful votes
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No records for what I needed
February 19, 2024

Useless for what I needed, but not your fault I don't want to write this. I want to cancel

Date of experience: February 16, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Kelly,

Oh no! I'm sorry you didn't find the information on our site useful. Please know your review will help us improve our services. I've reviewed your account and can see that Customer Service has canceled it as requested. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Found what I needed
February 16, 2024

I found the info I needed thank you so much I really appreciate it

Date of experience: February 15, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Marissa,

We're happy you found what you need. This is an experience we always want our customers to have, and we're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Minnesota
1 review
0 helpful votes
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Speaking scones time
February 14, 2024

Is very good all around the world love thank devices

Date of experience: February 13, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Bounpone,

Thank you for your feedback. We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Accurate
February 13, 2024

I really like wat I was looking for my experience I enjoyed alot of information about my life which I enjoyed looking at

Date of experience: February 12, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Melissa,

Thank you for this awesome review! We're happy you found the information you needed. The whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope that you will also recommend us to others. Have an amazing day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
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Scam
February 13, 2024

This is not upfront advertisement. Infact buckle and dining a customer to never get information is not ethical..

Date of experience: February 12, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Kelli,

We're sorry you did not find the information you needed. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
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Thank you so much
February 11, 2024

Good experience thank you so much for helping
:($ :

Date of experience: February 11, 2024
Lovely O. — Records Finder Rep
over a year old

You're welcome, Alamkhan! We're happy you're pleased with the experience. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Michigan
1 review
0 helpful votes
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Confused
February 12, 2024

Have 7 day free trial, I paid, got one report and can't run anything else.

Date of experience: February 10, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Marrie,

We're sorry you're having issues running a report. We would love to help get the information you need. Please give us a call or send an email to [email protected]. Rest assured, we're here to help.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Obtain information
February 10, 2024

Patient and attentively was on call. Explaining each step of my research.

Date of experience: February 9, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Adolfo,

We're happy you found the information you needed and that you were satisfied with the assistance you received. We work hard to meet expectations like yours, and we're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Simple and helpful
February 8, 2024

Though I attempted, I hadn't been able to successfully complete my cancellation and the associate was able to help me do so and have the transaction amended.

Date of experience: February 8, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Nicola,

We're sorry if the cancellation attempt you made was unsuccessful. We're happy, though, that you were pleased with the assistance you received. Rest assured, we will work on improving our services. We hope to work with you again in the future!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Wisconsin
1 review
0 helpful votes
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Not great
February 9, 2024

Barely gave any info. Complete waste of money. Don't bother.

Date of experience: February 8, 2024
Lovely O. — Records Finder Rep
over a year old

Hi Kathy,

We're sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315