Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 8,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
I completed all of the required information, and then the result was less than stellar. I wanted more and better information, but either it didn't exist, or my search just wasn't returning what I needed. Thanks, anyway, for having your service out there for people to use.
Not much information I needed to find more lack of information in detail correct information was not provided and the information that was provided was the router information
Hi Kim,
We're sorry you did not find the information you needed. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I wanted to find a name for a license plate, on your website it said it was available but when i paid there was nothing.
Hi Benjamin,
I’m sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people’s databases to verify that the person exists in the United States, and is just a preview of the possible results available once you've subscribed to our services.
I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. I've reviewed your account and can see that you have reached out to customer service. Rest assured, your account has been canceled; our company will no longer bill you.
Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was impressed with the amount of info they have on the property.
Hi Timothy,
Thank you for this awesome review! We're happy you're pleased with the information you found on the site. We work hard to meet expectations like yours, and we're pleased we hit the mark for you. Have a fantastic weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very good service! She was very understanding and kind!
Hi Natalia,
Thank you for your kind words! We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good morning beautiful lady how are things today with your family and how are things going with your daughter and your mom and family are doing
Hi Bella,
Thank you for the 5-star rating! We hope your family's doing well, too. Please let us know if there's anything we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had trouble with my password and getting the info I wanted from the site. I am slow with technology. Amy was patient, knowledgeable and warm. Keep her; she is a treasure.
Thank you for this awesome review, Annie! We're happy you're pleased with the assistance you received from Amy. We'll ensure she reads your feedback; this will make her day. Have a great week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Your $#*!ty site won't let me cancel the subscription that I didn't even want and now I want to kill whoever is in charge of your site
Hi William,
We're sorry you had a hard time canceling. I've reviewed your account and can confirm it has been canceled. And since you canceled the same day you were charged, I have processed a refund of $24.95. Please expect the funds to reflect in 3 to 5 business days. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Keith,
We're happy you're pleased with customer service. We're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She was very pleasant and was able to get what I needed done quickly and effectively.
Hi Kate,
Thank you for your feedback. We're happy you're pleased with customer service. We'll ensure Wena reads your feedback; this will make her day. Have a wonderful week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Useless for what I needed, but not your fault I don't want to write this. I want to cancel
Hi Kelly,
Oh no! I'm sorry you didn't find the information on our site useful. Please know your review will help us improve our services. I've reviewed your account and can see that Customer Service has canceled it as requested. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I found the info I needed thank you so much I really appreciate it
Hi Marissa,
We're happy you found what you need. This is an experience we always want our customers to have, and we're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Is very good all around the world love thank devices
Hi Bounpone,
Thank you for your feedback. We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I really like wat I was looking for my experience I enjoyed alot of information about my life which I enjoyed looking at
Hi Melissa,
Thank you for this awesome review! We're happy you found the information you needed. The whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope that you will also recommend us to others. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This is not upfront advertisement. Infact buckle and dining a customer to never get information is not ethical..
Hi Kelli,
We're sorry you did not find the information you needed. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good experience thank you so much for helping
:($ :
You're welcome, Alamkhan! We're happy you're pleased with the experience. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Have 7 day free trial, I paid, got one report and can't run anything else.
Hi Marrie,
We're sorry you're having issues running a report. We would love to help get the information you need. Please give us a call or send an email to [email protected]. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Patient and attentively was on call. Explaining each step of my research.
Hi Adolfo,
We're happy you found the information you needed and that you were satisfied with the assistance you received. We work hard to meet expectations like yours, and we're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Though I attempted, I hadn't been able to successfully complete my cancellation and the associate was able to help me do so and have the transaction amended.
Hi Nicola,
We're sorry if the cancellation attempt you made was unsuccessful. We're happy, though, that you were pleased with the assistance you received. Rest assured, we will work on improving our services. We hope to work with you again in the future!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Kathy,
We're sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to [email protected]. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.


Hi Maria,
We're sorry you did not get all the information you needed. We would love to get what you need at no additional cost. Please give us a call or send an email to [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315