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RebelsMarket

2.7

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RebelsMarket Reviews Summary

The company has garnered a mixed reputation, with customers praising its unique product offerings and high-quality items that often exceed expectations. Many appreciate the wide selection and the appeal of handmade goods, which have garnered positive feedback for their design and comfort. However, significant concerns arise regarding customer service, particularly related to shipping delays, complicated return processes, and high costs associated with returns. Some customers express frustration over misleading information about product origins and poor communication, leading to a sense of distrust. Overall, while there are satisfied customers, issues with reliability and support pose challenges to the company's reputation.

This summary is generated by AI, based on text from customer reviews

service
21
value
22
shipping
21
returns
17
quality
22

We monitor reviews for authenticity

Colorado
1 review
1 helpful vote
Follow AJ H.
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I got all of my orders early, and they were all in great shape. I received a coupon as well, this site is trustworthy and it's easy to get in touch with your sellers to discuss the purchase. My first order, I ordered the wrong size! A simple email fixed the problem within a couple short hours! I highly recommend RebelsMarket, and I'll never stop shopping here! I've finally found the style Iv've been looking for my whole life! <3

Date of experience: September 14, 2016
New Jersey
1 review
10 helpful votes
Follow Jack S.
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Be careful of what you buy. Most of the clothes are third party china. Really disappointing I thought it was a legit merchandise. Rebel's Market charging cheap Chinese merchandise for expensive prices. This is the last time I shop on this stinking website. This is the biggest ripoff ever stay the hell away from this site.

Date of experience: September 12, 2016
Colorado
2 reviews
5 helpful votes
Follow Kittys I.
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All in all, using a 3rd party platform like Rebel's Market from a seller's standpoint is ok here. Technical issues SOLVED

Date of experience: August 7, 2016
GB
1 review
2 helpful votes
Follow Harrie P.
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All the sellers are competent, skilled and I've not had any issues with any of my purchases. 5/5 to the shop owners!

However RM need to get their PR team together, there have been MULTIPLE instances of stealing people's photos to bully and harass them on their social media pages. Its kinda $#*!ty, especially as all the shop owners on the site are the ones who will suffer from RM's crappy PR. If you can ignore that then I can't think of any faults with the site and those who use it.

Date of experience: June 6, 2016
New Jersey
1 review
1 helpful vote
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Good clothing
April 25, 2016

Good clothing, fits well, and came on time. It's hard to find Goth clothing.

Date of experience: April 25, 2016
New Jersey
1 review
8 helpful votes
Follow Micky M.
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I purchased two pairs of trousers from Steampunk Dressing and attempted to return them, order#H*******632 for authenticity purposes. I had to return the items utilizing their 100% refund policy. To my dismay I discovered it cost me 125.80 USD to ship the items to them to receive a 67.90 USD refund. Steampunk Dressing refused to reimburse me for the cost of shipping the return. This resulted in a net loss of 57.90 USD. ReblsMarket was not effective in ensure the Steampunk Dressing could not exercise there falsely advertised return policy.
Do Not purchase from Steampunk Dressing and be extremely cautious with all the sellers. ReblsMarket does not enforce fair trade practice's well.
Matt

Date of experience: April 21, 2016
RebelsMarket T. — RebelsMarket Rep
over a year old

My name is James - Founder RebelsMarket. Thank you for taking the time to notify us about your experience at RebelsMarket. We take customer satisfaction very seriously. I will follow up with this particular store to make sure this issue is amicably. I will get in touch via email shortly. Thank you. James

Illinois
1 review
2 helpful votes
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Ive ordered several times and have been fortunate enough that everything has always fit but i feel the merchandise was of good quality and shipping was quick! Will continue to shop this site!

Date of experience: April 6, 2016
Mexico
2 reviews
2 helpful votes
Follow Helena T.
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I've ordered many items from RebelsMarket and I haven't really got complaints--yes, some boutiques are from China, so that's why you got to check and read every feedback before buying something, since it's a USA website but companies are from all over the world. However, up until now everything has always worked great. One dress I bought three years ago there it's still one of the most beloved items in my closet.

Date of experience: April 4, 2016
California
2 reviews
11 helpful votes
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It came from China
March 12, 2016

I always look where the products come from before I order. It showed Rebel to be located in Palo Alto, CA. I felt safe to order. It took almost 2 mos., it was too small, and it came from China. It doesn't have any refund instructions so I feel as tho I've lost my money. Very deceptive. Really disappointing.

Date of experience: March 11, 2016
NL
8 reviews
5 helpful votes
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Very good service
March 3, 2016

They have a lot of great clothes or things you will not find that cheap in my country! I love the Rebelsmarket they are absolutely save!

Date of experience: March 3, 2016
Florida
1 review
0 helpful votes
Follow Howard E.
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My items were received on time and exactly as ordered.

Date of experience: February 29, 2016
Rhode Island
1 review
2 helpful votes
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I was refunded my money
February 11, 2016

I had ordered two dresses that were to small, I was informed I could return them and get a refund. After quite a few emails, they were pleasant, I did indeed get my money back. Thank you for this. With this review the outfits were very cool and trendy and I loved them, but were very small. Unfortunately I had to return them. I did get my money back. So overall I am very happy and pleased to say the people you work with on these orders have stuck to their word and were easy enough to deal with. On costumer services I give them 4 stars.

Date of experience: February 11, 2016
Australia
1 review
9 helpful votes
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I've never written a bad review, but feel like I have to this time.
I ordered two skull cushion covers from icoolapparel. In the ad, the black drawings looked great against the white background.
I got them today- very disappointed. It arrived from China & when I opened it, it looked cheap and mass produced.
The lines weren't clean like the ad & the picture was on cheap looking hessian.
I even went back to the original ad to check if I'd stuffed up.
Very disappointed!

Date of experience: January 6, 2016
Australia
1 review
3 helpful votes
Follow Vennessa P.
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This site is wonderful. I like the variety of pieces and pricing is very reasonable. Their sales are great. I have had amazing customer service and contact with the seller/sellers. I recommend RebelsMarket as a site to add to your online shopping.
Ness:-)

Date of experience: January 4, 2016
Estonia
1 review
0 helpful votes
Follow Sash U.
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Great place
December 29, 2015

I have only ordered once (so far) from RebelsMarket, but the experience was overly pleasant. I got my goods quickly, everything was as it supposed to be. Not a one complaint from me!

Date of experience: December 28, 2015
California
2 reviews
0 helpful votes
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First time customer
December 29, 2015

I bought from 2 separate stores this last week through RebelsMarket. Both stores send on time and items were exactly as described. Love the unique clothing and accessories RebelsMarket offers. Will buy through them again

Date of experience: December 28, 2015
Israel
1 review
1 helpful vote
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A pleasure of a shopping
November 12, 2015

I've ordered several items. Will certainly come back for more.
Good designs. Quality varies, but once I did not like the quality, I got the full refund.
The service is very helpful.
Definitely worth it.

Date of experience: November 12, 2015
Australia
3 reviews
7 helpful votes
Follow Tamara W.
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They take awhile to complete your order but haven't forgotten you :) lots of cool gear.

Date of experience: November 5, 2015
Illinois
2 reviews
26 helpful votes
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Everyone has noticed, by now, the many new "ridiculously cheap, yet awesome in the picture" online sites. Pay attention. They are all overseas production. The sizes always run small. This is a scam. Don't give other countries our money for shoddy products anymore. Buy quality and you will get your money's worth. Ugly and quickly broken things are a waste of money and resources. Shop smart!

Date of experience: July 7, 2015
Georgia
9 reviews
11 helpful votes
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Rebel's Market
April 13, 2015

Awesome shopping site! I love anything with skulls on it. And they definitely have a variety! Will definitely be shopping this site a lot! Easy checkout, great delivery and fantastic service!

Date of experience: April 13, 2015

From the business

RebelsMarket is an online marketplace for rebel, cult clothing, jewelry & accessories from the worlds most badass alternative brands and stores.