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RebelsMarket Reviews Summary
The company has garnered a mixed reputation, with customers praising its unique product offerings and high-quality items that often exceed expectations. Many appreciate the wide selection and the appeal of handmade goods, which have garnered positive feedback for their design and comfort. However, significant concerns arise regarding customer service, particularly related to shipping delays, complicated return processes, and high costs associated with returns. Some customers express frustration over misleading information about product origins and poor communication, leading to a sense of distrust. Overall, while there are satisfied customers, issues with reliability and support pose challenges to the company's reputation.
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I love the uniqueness of their products. I have never had a problem with any of the suppliers and everything arrives. I never even mind the wait because the product is worth it and it is not like it is being made in my backyard!
I got our wedding rings here and i'm very pleased with my purchase, great quality, great prices, everything!
I ordered a dress from Rebels market 04. 04. 18 for my VERY important confirmation a month later, it was almost 100 dollars and I never heard anything after the order was recieved, lol $#*! this $#*!
I love the clothes at Rebels Market! Super Chic and cool! I've ordered a few pieces and plan on ordering more.
RebelsMarket has great clothes at great prices. I was highly satisfied with my recent purchase. I would recommend them to anyone.
You can trust that if there is a problem with one of their products they will go above and beyond to correct the situation. The response I received when I had a problem with one of the products I ordered was great! They immediately made everything more than right. I continue to recommend Rebels Market and their partners!
Lots of items to choose from the staff are awesome and clothing items fit perfectly and accerries go with everything
Well... they closed my store with no warning. They approved my application a year ago and then I received an email stating that I wasn't a good fit. Lol wow ok... well I won't be shopping, selling or recommending RebelMarket to anyone. Proceed with caution.
Such great variety to choose from. Really cool stuff all in one place. Vendors very responsive to requests. Rebeslmarket customer service is great too!
This company has been super helpful with my orders. Considering they have many vendors, it feels like just one store. And the costumer service just shows that.
The item selection is of the hook!
I love this website, it almost works for me, because it is a joining of many good sellers, so I don't need to waste my time seeking for them and they are very kind and attentive. Although, there are some products that could have better prices, because I saw them cheaper on the competitive ones.
Ordered something for my wife for mothers day in plenty of time according to they're criteria. Contacted rebelsmarket.com several times and zero response. This company is a joke dont waste your time or money!
Aron,
I am so sorry that you did not receive your item in time and I am happy to help.
In many cases when customers reach out, they are reaching out directly to the sellers and not RebelsMarket. Unfortunately, we won't receive messages sent directly to the seller.
If you ever have trouble with an order, you can reach out to us at [email protected] and we would be more than happy to look into this for you and to get it resolved.
Once again, I am so sorry for the frustration, I look forward to hearing from you so we can get this resolved for you.
Sincerely,
Belle
Paid for a pair of shorts and was given an order receipt then heard nothing from them.
Was given a tracking number and asked to wait another week when asking where my delivery was
The tracking says it has been delivered but Australia Post don't have any record of the delivery.
Now asking for a refund but not holding my breath
Jess,
I am so sorry you haven't received your shorts. We are more than happy to get to the bottom of this for you.
Please reach out to us at [email protected] if you need assistance in locating this order.
Sincerely,
Belle
I only recently discovered this website, and boy- I wish that Inhad sooner. It would have saved me years of internet research in quality goth/punk clothing searches.
I live in a rural area so this is perfect for me. The site hosts the sellers and you deal with them. They have comprehensive fitting guides in cm and inches and fast feedback to any questions you may have. It truly is like walking into a physical market and seeing the most beautiful things.
Could not recommend this website more highly-plus everyone I have dealt with so far has been very professional and lovely to deal with.
Do NOT waste your money at RebelsMarket!
I bought a bunch of clothing from five different vendors within the site, and only one vendor provided me with clothing that matched the item in the picture.
The rest of the clothes I received were garbage.
I paid over $70 for a pair of pants that were children's sized.
Another pair of pants came with charms sewn on - when I took the pants out of the packaging, all the charms fell off because the materials were so cheap.
Another shirt looked like the lace had been hacked off with a box cutter - no hem at all, and I will be shocked if that shirt survives one go through the washer on delicate setting.
Another shirt was supposed to be fine mesh, but instead had a thick, ugly fishnet material that looked like the holes were made with a hole punch. This shirt is so trashy looking, I can't wear it anywhere.
Another hoodie was too small. It was supposed to come with cat ears, but the ears were so tiny they barely looked like goat horns.
If you want NICE gothic clothing, shop at Tripp, Shrine, Killstar, or Dolls Kill. I have corsets from Tripp that have lasted me over ten years.
The quality of clothing at RebelsMarket is disgusting. It most likely won't fit, and if it does fit, there's a good chance it will fall apart when you take it out of the bag.
Never. Again.
Black C,
I am so sorry to hear that you have had a bad experience with your orders from some of the sellers on our website.
Your satisfaction is absolutely important to us, and we would like to get you taken care of.
Please reach out to us at [email protected] and we can work with you on getting this resolved to your satisfaction.
Sincerely,
Belle
When I ordered this item I selected the wrong shipping and got into contact with the seller and it was all taken care of very quickly I might add it was super easy to get ahold of he seller. Also, I love this bikini it looks exactly like the picture and is really nice material not that cheep thin stuff I've gotten from other places. I will most definitely be ordering from here again!
I ordered a shirt for the first time from this company a few months back. When I received the order info, it said that my purchase wouldn't be here for three months. Okay... Was confused by that. Then it said that they sent me an XXX-LG. I ordered a medium. I even went back to my order to be sure that I didn't make a mistake when placing my order. I didn't.
I then decided to email the seller. She responded the next morning, which I appreciated, but then I heard nothing more from her after that one email about my order. I even emailed her again, and she ignored my message. I did finally receive my shirt, which was the correct size, but the fact that my order info was wrong, and then I was ignored left a bad taste. I'll shop elsewhere.
Monroe,
I would like to take the time to explain RebelsMarket a little bit.
RebelsMarket is an online marketplace where hundreds of different sellers from all over the world sell, ship, and maintain their own products.
Each of these sellers will have their own shipping policies and return policies (which can be found in the shipping and return policy tab on the product page, or on the seller's page).
While you absolutely did the right thing in reaching out to the seller directly, please know that RebelsMarket is here to help you as well, and will hold all of our sellers accountable for their customer service and will always make sure you leave a happy customer.
If you ever need any help, you can reach us directly at [email protected].
I am sorry again for the poor service you received, it should have been better. Please reach out to us if there is anything else we can do for you.
Sincerely,
Belle
I have made several purchase from RebelsMarket. The service prior to and after the sale has been "outstanding"!
VERY PLEASED with my purchases, and so happy to have found this GREAT site to shop!
You have found a LOYAL customer!
My transaction with this store has been great. Their item are of great quality, and they have lots of stuff :) I will purchase from them again for sure :)
From the business
RebelsMarket is an online marketplace for rebel, cult clothing, jewelry & accessories from the worlds most badass alternative brands and stores.
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Josefine,
I am so sorry that you had such trouble with your order, we absolutely want you to be happy with your order. Please reach out to us at [email protected] and we will get you taken care of.
Sincerely,
Belle