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Good GothReviews 48

3.5

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Good Goth Reviews Summary

Good Goth has a rating of 3.5 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Good Goth ranks 6th among Goth sites.

service
6
value
8
shipping
8
quality
7

We monitor reviews for authenticity

Colorado
2 reviews
1 helpful vote
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Where's my order
August 16, 2022

Is this the same Good goth I know?
I waited patiently for my Bini. April- now.
If this is the same store?

Date of experience: August 15, 2022
Mare d. — Good Goth Rep
over a year old

Last year this customer placed an order, the order was delivered, and then the customer claimed fraud with the credit card company to gain a full refund. We are unable to process additional orders from this customer until that debt is repaid. The customer was informed of this, and this most recent order was canceled, and never billed. To remove the lock on the account, please pay the balance on the account via the paypal link we have sent via email.

California
1 review
1 helpful vote
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Not great
March 16, 2022

I had heard of this store years ago and finally decided to buy a bit ago. I was severely disappointed. All the material for the clothes was extremely cheap and all made in china, which doesn't make sense since it's so expensive.

Date of experience: March 15, 2022
New Jersey
1 review
0 helpful votes
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Unbuckle me boots
December 29, 2021

They are nice, but my unbuckle me boots screw started poking my foot THE SECOND DAY I wore them. Extremely disappointed

Date of experience: December 28, 2021
Texas
1 review
1 helpful vote
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Great clothes!
August 10, 2021

I have ordered the mystery apparel bags from good goth multiple times and everytime i have been pleased with what ive got. My most recent order is taking longer than usual but i think its just because of the current pandemic. Overall its a great way to grow your gothic wardrobe without breaking the bank.

Date of experience: August 9, 2021
Florida
1 review
1 helpful vote
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Great quality!
June 4, 2021

I have ordered numerous items from Goodgoth.com and have never been disappointed with anything I have ordered. My faces are the mystery bags... any of them... you get random items in your size that by far exceed the cost of the bag itself. It's like they tailored all of my clothes to fit me!

Date of experience: June 2, 2021
California
1 review
1 helpful vote
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Great goth
December 6, 2020

I am so pleased with my recent order. I got a mystery apparel and mystery accessory bag. The apparel was two items. A tunic and leggings, which were both lovely.
The accessory bag was full of great stuff. I got earrings, bracelets and others.
I am enjoying my order so much.

Date of experience: December 4, 2020
Wisconsin
1 review
2 helpful votes
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Reliable
August 31, 2020

I've ordered from this business for years and have never been let down. They offer items that appeal to my sense of style. Keep up the good work!

Date of experience: August 29, 2020
Florida
1 review
1 helpful vote
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Don't buy, waste of money and absolute cheap worthless items. You're better off making your own stuff

Suppose to be a small. Does this look small to you? Unfortunately, it was extremely big and couldn’t get a refund.
Date of experience: August 29, 2020
Oregon
1 review
27 helpful votes
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I have been dreaming of this green dress ever since I saw it on their site. When I finally had the money, $89.95, I purchased my dress, when it finally came, it was made of some cheapish stretchy fabric that does NOT look good a person with a few extra pounds in the middle, I was so sad about having to return it, but return it I did. I was excepting to get my money back as the dress is in new condition and resaleable. I informed them that there was no other items I was even thinking about buying from them, not that I know how they "really" fit a person of size. The only e-mail I have received back from them says I have a credit of $89.95 waiting for me.

I have mailed them 4 times now and even filed a complainant with the Better Business Bureau, which they have not answered either. I want my money back, and they think that if they just don't answer your e-mails you'll go away.

Date of experience: November 1, 2018
Mare d. — Good Goth Rep
over a year old

This complaint was rejected by the BBB because the BBB indicated that it was amicably resolved prior to the complaint being filed with the BBB.

New York
1 review
12 helpful votes
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Dear GoodGoth,
I LOVE the Hunter green maxi skirt! That's the good news, and I am keeping it. Bad news is that because I am only 5 foot tall, I have no choice but to alter it, so the top row of the ruffle will be gone and the bottom half will need to be cut, too and then reconstructed. All this I must do by hand, but I do know how to do this chore. PLEASE make these clothes available in Petite in the future; there ARE tiny Goths out there. At the moment, the waist of the skirt covers my bust-line making me look like a little child playing grown-up, and this skirt does not work as a strapless dress. I am going to start the alteration process now. The skirt gets only 4 stars because of the need to alter this skirt :(

Date of experience: September 9, 2017
Indiana
1 review
15 helpful votes
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Not bad but..
August 2, 2017

The shipping went super well, it arrived a day early which I was super happy about. But I got one of the madly matte lip glosses. This has to be one of the streakiest lipsticks I have ever used. And it leaves a weird tacky finish.

Date of experience: August 2, 2017
Canada
1 review
23 helpful votes
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Was very pleased
July 19, 2017

I took a chance, not really sure how this ordering would go (I guess you do with any online site) but I was very pleased. I got two shirts which fit very well and were of really great quality (way better than the plain cotton shirt I thought it might have been in the picture). The shipping did take some time, but they did communicate that early on. Overall, I would order again from this site and in the meantime, I am enjoying my wears.

Date of experience: July 18, 2017
Wisconsin
1 review
8 helpful votes
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I ordered the steampunk Mary Jane's. With them not having half sizes I went up, and they turned out amazing! The only problem is when breaking them in the first day, extra custom was needed in the back. I don't know if it's needed later on or not. These shoes as a whole are wonderful!

Date of experience: March 11, 2017
California
1 review
2 helpful votes
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Amazing
March 12, 2017

Their stuff is sent our fairly quick, shoes do take a tad bit longer but that's ok! Their stuff is made so nice and so comfy. Definitely one of my new favorite places to shop

Date of experience: March 11, 2017
Ohio
2 reviews
27 helpful votes
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Horrible return policy
November 11, 2016

So I ordered a dress form them and I had to email a number of times on why it was taking so long. Well the dress was on back order so nothing they could do about it so i accepted that and told them to send it when they get it in. I finally received it and tried it on and it was horrible and didnt fit at all it was a very strange shape for a dress.

I contacted them they told me how to go about returning it so I did just that. Well i got the dress sent right back to me with no reason as to why. So i had to email them again and wait for a response and they told me i didnt return it within the 7 days 7DAYS are you kiddng me with this? So now im left with a $80 dress i am unable to wear.

NOT VERY HELPFUL AT ALL!

Date of experience: November 11, 2016
Oregon
1 review
4 helpful votes
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Plus-Sized Steampunk
September 1, 2016

It's hard to find unique clothes that fit a very plus-sized female, and it's hard to find ready-made, quality steampunk clothing... I was ecstatic to find that GoodGoth carried plus sizes. I was over-the-moon that their offerings fit in my budget. I was a little worried that they posted that they were a small business and I found out that they were across the country, since I was running up on the deadline of a birthday steampunk murder mystery party and it had taken me THAT LONG to find GoodGoth. Maybe because they are a small business that they came through for me so spectacularly. I am VERY happy with my steampunk skirt, I was told I looked awesome in it, and I'm looking forward to exploring the other fun things that GoodGoth offers in my plus size. Would definitely recommend!

Date of experience: August 31, 2016
Texas
1 review
1 helpful vote
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Absolutely Amazing!
July 15, 2016

Made my order on a Thursday or Friday and it make it here by the next Tuesday with 2 day shipping but paid nothing extra! Plus sizes are not priced crazy high compared to similar items that are not plus size!

Date of experience: July 14, 2016
Canada
1 review
28 helpful votes
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Unreliable
June 10, 2016

I have ordered from there a few times, shipping says its takes 1-2 weeks. Every time I have ordered from there it takes up to 5 weeks and with no notice that the item is on back order. Customer support says the same thing every time that its on back order, it doesn't say anywhere when buying the product it is and you dont get an email about it being late. This store is unreliable and not recommended to buy from.

Date of experience: June 9, 2016
New Jersey
1 review
20 helpful votes
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I'll admit it I'm not much of an online shopper and it makes me incredibly nervous especially because I ordered what is my wedding dress off of this site. The mourning Bell corset top and Victorian Trinity skirt with ankle high heel boots, lace wrist cuffs, and necklace were delivered way before even expected and even more so, they were just as beautiful as pictures portrayed them to be. I would give this site at 10 if I had the chance incredibly incredibly satisfied customer!

Date of experience: June 2, 2016
Colorado
1 review
0 helpful votes
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Fantastic!
January 9, 2016

The website is easy to navigate, a question I had, not found in the FAQ, was responded to within an hour, all the items I ordered got to me within the time frame specified, and were of excellent quality. Keep up the awesome work!

Date of experience: January 9, 2016

From the business

GoodGoth has been in business since 1996 bringing the world the Wonderful and strange in fashion, accessories, jewelry and more.


goodgoth.com
Founded in 1996
Westfield, MA, United States