Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Good Goth

Good Goth

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Good Goth?
grey stargrey stargrey stargrey stargrey star

Good Goth Reviews Summary

Good Goth has a rating of 3.5 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Good Goth ranks 6th among Goth sites.

service
6
value
8
shipping
8
quality
7

We monitor reviews for authenticity

Illinois
1 review
15 helpful votes
Follow laura h.
Unfollow laura h.
Share Review
Report Review

I ordered two expensive corsets with great excitement. A month later I inquired about the corsets by email and phone. No response. 7 weeks later they cancelled my orders as out of stock. I guess I'd say ranking them as an online store from 1998 -today, they suck the worst in terms of honest representation of product and communication.

Date of experience: March 24, 2012
Massachusetts
6 reviews
15 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Share Review
Report Review

I am addicted to Goodgoth's mystery bags. They are $15 and $30. The $15 bags have 40 worth of stuff and the $30 bags have $100 worth. Its like Christmas every time I get one! I've gotten some stuff I wouldn't have picked out on my own but ended up working for me, and some stuff I actually had on my wishlist too. Its like the lottery but you win every time. I havent tried the handbag or the accessory bags so I cant vouch for those yet.

Date of experience: March 15, 2012
Massachusetts
7 reviews
25 helpful votes
Follow Jenni S.
Unfollow Jenni S.
Share Review
Report Review

I freaking love this store! I buy all my hair dye here and they have killer deals called deal of the day where they have an item at half price or something. I got some awesome deals here!

Date of experience: March 12, 2012
Massachusetts
1 review
3 helpful votes
Follow allison w.
Unfollow allison w.
Share Review
Report Review

Ive tried to order from this website twice, both times they waited about a month to tell me that it was out of stock and only told me it was out of stock after i contacted them. They take forever to ship things and their customer service sucks DO NOT order anything from this website

Date of experience: January 21, 2012
District of Columbia
1 review
26 helpful votes
Follow Shannelle W.
Unfollow Shannelle W.
Share Review
Report Review

The shipping takes FOREVER! After 8 days my order was still processing, so I kindly emailed them to just cancel my order. My order was cancelled the next day without any type of confirmation or email letting me know that they had done so. There's no customer service number, so you can only communicate by email. Very strange company, buy at your own risk.

Date of experience: December 9, 2011
Pennsylvania
1 review
4 helpful votes
Follow Sam L.
Unfollow Sam L.
Share Review
Report Review

They suck!
September 13, 2011

They suck! It's been 10 days since I ordered a simple pair of shoes and they still havent even shipped! It is 2011, the stuff I ordered the next day from somewhere else came days sgo and these people haven't even managed to out a pair of shoes in a box. After you order, if you go to check the status you see that it us standard practice to ship in 3-9 business days. Thats a bunch of crap, I would never have ordered from them if I had know that. I have never even experienced anything this slow on ebay.

Date of experience: September 12, 2011
Canada
8 reviews
48 helpful votes
Follow Adriana A.
Unfollow Adriana A.
Share Review
Report Review

First of all
June 17, 2010

First of all. I was very pleased to find cute clothes and cute shoes at an affordable price. Great customer service, Ive ordered from this site about like 4 times havnt had any issues, stuff usually ships 2-14 days and gets here about a week later. I would recommend this site for anyone, i trust the owner she always responds to my email and my questions.

Date of experience: June 16, 2010

From the business

GoodGoth has been in business since 1996 bringing the world the Wonderful and strange in fashion, accessories, jewelry and more.


goodgoth.com
Founded in 1996
Westfield, MA, United States
See all photos