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RebelsMarket Reviews Summary
The company has garnered a mixed reputation, with customers praising its unique product offerings and high-quality items that often exceed expectations. Many appreciate the wide selection and the appeal of handmade goods, which have garnered positive feedback for their design and comfort. However, significant concerns arise regarding customer service, particularly related to shipping delays, complicated return processes, and high costs associated with returns. Some customers express frustration over misleading information about product origins and poor communication, leading to a sense of distrust. Overall, while there are satisfied customers, issues with reliability and support pose challenges to the company's reputation.
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I ordered two items from them expecting delivery in 5-10 days however it still hasn't arrived after a little over two weeks
Really cool website that sells things you can't find anywhere else. One-stop goth shop. I have ordered a purse, which I'm in love with, and a coat, which did not fit (despite the reviews saying that it ran large) and I will be returning. Excellent customer service, although I am contacting the seller directly regarding the return and not Rebels Market so fingers crossed.
I found a few items I was seeking and a bunch more that I never expected. This site is a refreshing alternative to mainstream stores. Delivery was quick and the quality is high.
I really love the idea of this store since I discovered it 10 years ago. I recommend it to everyone who loves the unusual styles and outfits available everywhere around the net.
First time I have bought anything from Rebels Market for my son. Well I was not disapponted by the design and quality of the shirt I purchased and will definitely recommend to my son's friends. Looking forward to purchasing goods from you again. Just before I go delivery time was spot on
Everything I've purchased fits great, and looks good. I'll most like buy more from them. I had a question about an ordered, and they responded the next day...
I ordered an underbust corset. It was very cute and very nicely made, but not the right size at all. Im usually a medium and I had to extend the strings all the way to their limit, and it was still extremely small.
Brandi,
I am so sorry that the corset you received didn't fit, we are more than happy to help you with an exchange for a different size or a return for a refund.
Please contact us at [email protected] with your order number so we can get this return started for you.
Sincerely,
Belle
I got an email response like the day after I left my review... the person who handles them had been away. They handled my refund once I provided tracking. Could not have been more accommodating. I might try the smaller size of the same product because it was good quality, but I still cant get into the website so I'll probably have to create a new account.
Kelly,
If you're having trouble logging into your account, please contact me back at [email protected] and we can get our Tech Team to look into the problem.
I want to make sure you're taken care of.
Sincerely,
Belle
In case somebody with the company actually is paying attention, this is about order #RMP65266240351. I received my order and it's good quality (which it should be for the price), but it's WHOA big so I need to exchange it. I emailed [email protected] on 7/25 and received an auto response that they'd answer me within 24 hours. I haven't heard anything. Meanwhile, apparently I forgot my password, and their password reset system is glitchy so when you enter your new password it doesn't take it, the boxes just go back blank when you hit "change password" and you get no confirmation, so I can't login to the site either and try to initiate an exchange that way either. My guess is that they ignore you and lock you out of the site until you're outside the return window. Meanwhile I'm out $80+ and stuck with an item I can't use.
Not only was the product shipped quickly but the customer service was incredible. The shoes I bought also seem to be made very well
RebelsMarket has a wide range of men's clothing I truly appreciate. All the items I have purchased have fit me well, and they were as colorful and comfortable as I expected.
Beware. I ordered multiple items from multiple sellers and after weeks of sitting in a "Pending Shipping" status, I reached out to inquire when the item might ship. One seller told me that the item was defective and the other told me it was out of stock. WTF?! I spent over $100 both times, never to get anything. Both times I had to open a dispute to get a refund. I would not recommend buying anything form here.
David,
I am so sorry that you weren't contacted by the seller that this item was out of stock and that the other was defective, and that you had to reach out to the seller to find this out, and had to submit disputes to get a refund. This is absolutely unacceptable behavior from the sellers you dealt with.
We hold all of our sellers and partners to a very high standard and want to ensure that your order experience is a good one.
If possible, please reach out to us directly at [email protected] with your order number so we can look into this for you, hold the sellers accountable for how they are responding to customers, and see what we can do to help make this up to you.
Sincerely,
Belle
My purchase actually came earlier than the estimated arrival date, the packaging was excellent, I will definitely purchase more items from Rebels Market in the future.
I always get weird stuff and cool clothing. The ones that you always wanted but you cannot find in normal stores. Probably, what you are imaging you can find it here.
Perfect for gifts and for yourself.
Very recommended.
I love my new sunglasses! Every time I wear them I get compliments. I'm also secretly tickled that my one of a kind" sunglasses aren't going to be seen on someone else! Lol
I bought a great quality hoody, very warm, stunning print.
RebelsMarket kept in contact with me. Great customer service.
Great quality product, not that cheap stuff you find in the malls, and fast shipping, will buy from them again!
Excellent quality clothing for the price. Very unique style. Online shopping is the best! I'm proud to come across this particular clothing site.
Just a good pair of boots. Nothing special. Quality material, comfortable, stylish, fits as expected. Perfect
I've ordered from these guys several times. They have the, Omg where did you get that stuff. Also, I'm 5'1" so it's nice to actually purchase clothing that fits petite people. Love how they will pair something a little edgy lace. Will order again.
From the business
RebelsMarket is an online marketplace for rebel, cult clothing, jewelry & accessories from the worlds most badass alternative brands and stores.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Oscar,
We're so sorry you haven't received your order yet, please contact us at [email protected] with your order number so we can track down your order. We want to ensure that you're happy.
Sincerely,
Belle