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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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I called and got Mr. Loggins and after a little information he took over and answered all my questions and placed the orders for me!
Very pleased and satisfied with my first experience and for that I plan on placing more orders in the future! Thank you!
Extremely helpful, efficient and patient. Answered all my questions and was very informative. It was a pleasure speaking to Christian,
Very nice chat person. Very helpful. Knew what i wanted and helped me get the product. Would reccomend this company. On time dleivery..
I have installed the cover as instructed. This week, we had a few rainy days. I looked under and saw water coming from the back and the sides. I have not had a chance to go back and investigate but it's very frustrating. It would be great if someone can contact me.
Called about an intricate question and was provided an answer on the spot. Most companies wouldn't have even bothered diving into a verdict. Much appreciated.
Sales associate was very helpful with going to his supervisor in getting me the best price available.
Very impressed with the support! I don't see this level of support much anymore. Thanks Zach! Needed support on getting parts I needed, very helpful
I purchased floor liners and mudflaps for my 2025 Ford Ranger SuperCrew. I utilized the online chat and received excellent customer service and a great deal on the products. My contact was Kaitlyn Carver. She was excellent all the way around. I already was, and will remain, a Husky fan & customer for every vehicle I own. And I will let everyone I know about my experience. GREAT job, Kaitlyn and the Husky Team. USA!
Rep was very knowledgeable and able to provide good advice on the tonneau covers I was considering. I will use RealTruck again.
Salesman was very helpful and knowledgeable and was able to complete our transaction quickly. I ordered nerf pipes nine years ago and was still able to order the plastic toppers!
I used the chat feature to ask about replacement parts and was then helped by a very friendly and professional salesperson. She guided me through all the steps necessary to get the parts I needed. Thank you very much.
Over the phone sales was very helpful and efficient. With a very knowledgeable sales staff that was able to answer all my questions and let me know when I can expect to receive my product.
Got an original quote from a Real Truck competitor but wanted to purchase direct from Real Truck. Chatted with Michelle and she priced matched for me. Very pleasant to work with and very satisfied with the outcome.
Great customer service and product knowledge. Couldn't be happier with the the whole experience from product info to the actual purchase. Thanks!
Order-delivery-price -all as should be well@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
The whole process was fast from ordering shipping and installation Nothing more to say, but I gotta have 100 characters so here we go
Jacqlyn was very helpful and experienced. All team members I chatted with were helpful in helping me find the replacement cover rails.
Great on line help, Real Truck staff were knowledgeable for the adaptation of their products in regards to the compatibility to my truck
I chatted online with an agent who priced my cover. At checkout, the price increased due to "tax increase" which did not make sense. Waited 30 min while she worked with a supervisor and then processed the payment at the original price. Never received an email that the item shipped. Had to reach out again and found out the item did not complete processing as I was told and did not ship as was told. I had to complete the process again and requested that a supervisor contact me to discuss experience. That has not happened. Good covers, customer service can be improved.
Poor Customer Service and no flexibility to fix their mistake during purchase. No clear path to any assistance
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

