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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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The sales person was excellent...very patient and helpful. He explained how my return would
Be taken care of he suggested products that should meet my needs.
Super pleased with a call on a product just for information. RobertJ quickly walked me through the product and verified the options were correct, And offered me another discount of the three products I purchased.
Dan helped me and went through things for me. Only regret is I lost his email address to reconnect when I make my next purchase
Went to the chat box, and ordered my stuff,went perfect!
Chatted online, was very helpful on the product I was looking at. Placed the order for me and made the whole process very easy.
Actually, enjoyable, talking to the customer service guy. He was helpful and kind.
My order went through and now I'm just waiting to get my truck cap
Overall great experience! Inventory availability is great! Use the chat function very helpful...great source of equipment for your trucks
Whenever I buy from Rear Truck, the representatives are always Great to talk to and easy to deal with.
Good job! Recieved the Havoc steps quickly, packed well, installed easy. 3rd set from Real Truck
Will be back!
They answered all my questions making sure it would fit my new truck
These guys are the real deal, great service and shipping, I highly recommend!
This company is a scam. I ordered a bumper they shipped it and I never got it and it got returned to the company and they're charging me $200 and never got a bumper and never refused it. I would not recommend this place to anyone they are quite the scam artist.
Good experience with this company. Recommended by a neighbor. Fits our needs perfectly.
Was able to quickly find a solution and get me the right products
Great service looking forward to receiving bed cover.
John was very professional and lots of help. I was very pleased with my experience.
Easy to order product I was looking for and it was available for quick delivery.
Very easy to install and very reasonable price and fast shipping
Very great service and helpful with all my questions!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Frank, we are terribly sorry to know about your frustrating experience with our company. This is not how we usually work, and we would appreciate an opportunity to look deeper into the issue and aid in a resolution process for you. Please reach back out to me with some details about your order such as order number, email, or support ticket number. Looking forward to your response!