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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Great experience, used their speak to an agent functionality to ensure I got the right product and the right fit.
Need some help with the right part fitment - good research and follow up by RT staff
Very helpful and professional. I'm a repeat customer.
Talked to staff about some specific questions I had on measurements and fit on a tonneau cover, very helpful. They also set up everything for me so I just had to plug in my info for shipping/payment. 2 days shipped and fits great!
Delivery was good and fast but the product does not work good for me it does not make it easier for me to get in the truck. It is too close to the truck. Hard to get in the truck.
Great great job good service doing a fantastic job at helping with orders
Excellent understanding to needs and easy to deal with.
We were hoping to be able to replace a couple parts of our Gator cover to repair it. Victor was extremely helpful and knowledgeable and even had us send a photo of the broken piece so he could identify it. Got the parts, shipping was incredibly quick and our cover is like new again. Highly recommend!
Chatted with a rep online and they help me make the right decision for my vehicle, I would purchase again from them.
Only order 1 item per order. Whole order is cancelled if a change is made to 1 item.
Called with questions on a tonneau cover and bed rack combo. Had it all worked out in 20 minutes. Tonneau (in stock) shipped very fast and tracking communication on rack (not in stock) is very helpful.
I've been comparison shopping for several accessories for my '23 Maverick and RealTruck came thru very well. They were able to give me a club discount (Maverick Truck Club), everything I wanted was in stock, and shipping was super-fast. Call me a satisfied customer.
Salesman was very professional, knows his stuff. Made ordering simple with no hassle. I recommend Real Truck to all my friends.
Customer service is top notch. Shipping is extremely fast. Ordered a tonneau cover Wednesday evening and it was on my porch Friday afternoon.
Nice Phone Rep. Competitive pricing and 2 day shipping, can't ask for anything else.
He'd a great experience had a good Chat with Daniel Diaz and got what I needed at a price that was fair!
Brandon helped me over the phone and was very professional. He answered all my questions and placed my order for me. Brandon made the process very easy.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

