Realtor.comReviews 717

When looking for the BEST Realtor in Western Montana, I encourage all to visit Locations Montana.com agent Jeanie Deetz. Jeanie exemplifies the Realtor's " Code of Ethics". What an AMAZING experience I had using Jeanie Deetz for searching for a new home. She was professional, attentive and knowledgeable. I felt like I was getting the royal treatment. I can't thank her enough for helping me find such a beautiful place in one day. If you are in need of a realtor whether you are buying or selling I highly recommend Jeanie Deetz@ Locations Montana Real Estate!

When choosing a realtor one has to remember they are working for you. So it is imperative that you are familiar with the realtor " Code of Ethics".

I was recommended to Terry Day through a friend who also bought a home from him. At first I was reluctant because I had a few realtors who I was in contact with that were not so friendly and/or not interested in the ideas of what I was looking for. I went ahead and made the call, the very first interaction sold me. Terry is super enthusiastic, creative, and even though you may not understand the process fully he has no problem explaining things and remaining positive throughout your process. Honestly, if it wasn't for Terry I wouldn't be buying a home today. He makes time during his busy schedule, prompt with all meetings, and handles difficult situations graceful and tactful! Thanks again Terry! You opened the door for opportunities! Call Terry now!

Have been working with Realtor.com since February. Had a really good rep and then he left. Nightmare since. You will get a rep, they say they care, but if you are not buying anything else, they will stop answering emails. Tigerleads is meh. You can get the same quality leads for much less. Their billing is terrible. I am currently on the phone getting a $3k charge reversed for a service that I turned in my notice to stop using yet they are billing me. 10 months and I have had to correct a billing problem for 7 months out of the 10. Hours on the phone. Some of the customer service reps are nice, but why do I have to keep fixing numerous issues. Such a waste of my time.

I was told my zip code was not available and to buy one nearby that is selling well until it comes available. I asked several times if I could cancel since it is a monthly subscription. His reply was "we are not like zillow, they do contracts and we do not". SO I bought it into. A month later my zip code I actually wanted came up and I asked if I could cancel the original one and buy this one. A new guy finally told me you cannot cancel in the 12 months. He also let me know if I paid all at one time I would save 10%. The first sales guy never mentioned any of this and I am now locked in on way too much money. I never signed or saw a contract either. It all feels shady and unclear.

This company made rich mostly by the credibility of the name Realtor (realtor.com) Also. Affiliated with Fivestreet and move.com.

Here is there scam in a nutshell.

1. They will tell you that even if they don't currently have the zip code that you want to just apply for the nearest one (which in my case was over an hour away) and then you will be first on their list for other zip codes.

2. Within a couple of days the the zip code that I wanted became available they were close to $600 a month.

3. The leads that I did receive were either duplicated, already had an agent or not currently interested. Sometimes I felt that when I called them that I was calling the back room of realtor.com and there was not an actual customer at all.

3. After no good leads I explained my dissatisfaction and was told that my account would be canceled... Fair enough.

4. Several months went by and I kept receiving emails and leads... so having had canceled I sent them to my junk folder, unsubscribed and moved on.

5. I somehow received another "lead" which again was not worth my time to open. I did not open it but called and told them that I had canceled a couple of months ago. Why were they still sending me leads?

6. I talked to Mansour then Steve and they both explained that I did not cancel and to pay them $1200 or be sent to a collection company. I told them that I had canceled two months ago with a lady and have not opened any leads since. It didn't matter.

They didn't send anything in writing to confirm the cancel. So they continue to charge you or damage your credit.

Sound familiar to anyone? If so email me *******@gmail.com

I feel that this is their plan and they could care less about their longevity. I am a broker and have been doing In real estate for over 15 years. I should have known to receive written documentation but I believe this is part of their scam and they don't typically send it. Let me know if you had a similar experience. It would be nice to let them know as Realtors that they can't use our name while taking advantage of us.

I am so disappointed in the Realtor.com Connection for Co-Brokerage product. Here is the communication I had at the end of the year when they realized I was not going away quietly and they offered to give me a refund:

I understand that you have offered me a refund of $323.66 and I would appreciate you letting me know how that was calculated. Here is a breakdown of the the leads that I have received from Realtor.com since establishing my account in June of 2015.

34 Leads total of which 2 were duplicates so really 32

Of the 32 leads:
7 were for timeshares (average sales price around $5000
1 Boat Slip
1 Rental request
And a few that were under contract already or only available through an auction

I am sure you can imagine my disappointment after being told that I would be receiving an average of 4-5 leads per month for a total of 48-60 leads per year. I paid $1,941.96 for the year. Since I only received 32 leads I only received 66.6% of what was promised so I should be receiving a credit for 33.3% of the $1,941.96 which is $646.67.

As a Realtor I purchased a few zip codes and found out the price they quoted me was not what they charged my account. It was double. I was furious and within the 3 days allowed to cancel I called and was told it would be credited back to my account. Well it has been seven days and I called again and no one knows what happened. Very frustrated! I will never use them again! Agents beware of what you are purchasing and the price you will be charged.

I have been a client for more than 18 months. I spent over $12,000 in leads from these people. For a while I got some workable leads. They have been continually getting worse. Now they are almost non-existent. They have screwed up my account numerous times and will not take the time to research the problem. I just discovered they have errantly texting my leads to another agent for the last 60 days. They wanted to raise the price of my leads from $1,000 per month to $2366 per month or make me buy shared leads. Their reps agreed to do numerous things but never did what they said they would do. DO NOT TRUST THESE LIARS. THEY ONLY WANT YOUR MONEY.