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From the business
RealESALetter.com is America's trusted source for legitimate Emotional Support Animal letters, connecting individuals with state licensed mental health professionals across all 50 states since 2019.
We know how much your ESA means to you. They're not just pets. They're your comfort, your calm, your reason to get through tough days. You shouldn't have to fight to keep them by your side.
That's why every ESA letter we issue comes from a licensed therapist who conducts a real clinical evaluation, not an automated form. Fully compliant with the Fair Housing Act, with verifiable license numbers on official letterhead.
Why 15,000+ Americans Trust Us:
1- Licensed mental health professionals in every state
2- 24 hour digital delivery
3- 100% money back guarantee if not approved or landlord rejects
4- Full federal, state and HIPAA compliance
5- No pet fees, no breed restrictions
Your emotional support animal helps you heal. We help you keep them, guaranteed.
RealESALetter.com Reviews Summary
RealESALetter.com has a rating of 4.9 stars from 1,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RealESALetter.com most frequently mention emotional support, whole process and customer service. RealESALetter.com ranks 6th among Pets sites.
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I'm 55 and single & love traveling with my cat. Taking her along was always a problem, sometimes airlines won't accept and sometimes hotels won't let me in. A co-worker suggested me the realesaletter guys and I got the travel letter from them & I now can take Tommy along without any hassle.
I never thought I could take my dog with me to restaurants and grocery stores. I got my travel letter from them which arrived a day late but it is legit. I can check into any restaurant with my dog as long as I inform them in advance and also have my letter with me when I visit. My life has been so much better since I can travel anywhere with my dog who has been a great help with my mental condition. You just need to make sure it is completed on time. The whole experience was very user friendly on the website. They send text and email notification when the letter is ready to download.
Thank you for your positive feedback, Rebecca. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
One of the things that keep me going is my dog Lilly, the boxer mixed. It is really hard for me to be all by myself but when I had to change my apartment, I wasn't allowed to bring Lilly along unless I pay a pet deposit and a monthly fee. I found this website and thanks to them I realized that I am protected by the law to bypass the "No pet Policy" in my residence. The therapist even called me before writing the letter. Good service, thanks.
Thank you for your positive feedback, Frank. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I am a Veteran and suffer from PTSD. I had been trying to get my Husky certified but people don't understand condition. Good that their therapists are really good and caring. Got a special discount on the fee for the letter for being a veteran. Now I can easily travel with my dog. Thanks, you guys.
Thank you for your positive feedback, Ryan. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Trusting a company with your information is not easy. Realesaletter.com keeps everything confidential and does not forward your information to anyone except for the licensed therapist. You can even call the therapist after your letter is prepared, I did to make sure that what I got was not illegal or a scam. Very caring customer services people and they are open 24/7. Took advantage of the discount program at the time.
Thank you for your positive feedback, James. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I want to thank ESA I'm now able to keep my dog at the apartment I leave at. I would recommend them to all my friends and family Brenda
Thank you for your positive feedback, Brenda. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I spoke with a representative on website chat and then on the phone. The process seems longer than you think and it consumes a lot of time. But once the online questionnaire is filled out, it takes them only 3 days to write the letter. I was skeptic about the letter being legit so I called their therapist. The therapist was licensed and I found out that it is legally enforceable document. I can now fly with my cat without worrying about my anxieties.
Thank you for your positive feedback, Willie. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
It's hard to trust any company claiming to certify your pet online but they have real therapists working with them. I reached out to my therapist on the phone to speak with her and she talked about the mental issues I am going through every day. The letter was accepted by the airlines and my landlord.
Thank you for your positive feedback, Harvey. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Easy and swift way to get your pet certified. I needed my letter urgently and I got it within 24 hours on my email. 3 days later they sent me the real document in the mail as well. 24 hours helpline with understanding and helping through the process is amazing. I didn't even had to talk with anyone, I could chat with them on the website. No ChatBots but real people.
Thank you for your positive feedback, Brenda. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I have been a patient of anxiety disorders since few years. One of my friends recommended me to use real esa letter service to acquire emotional support animal. Using this service I have a cute doggy with me as my companion and what I loved the best thing about real esa letter is that their support staff and mental health therapists were very caring. They were highly empathetic to resolve my problem to acquire an emotional support animal.
Thank you for your positive feedback, Kevin. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
It's a very easy process to go through. I filled out a detailed questionnaire on the website and there was a guy available on live chat to help. A real therapist prescribed me a letter whom I can contact. It took them merely 3 days to prepare my letter. I am happy to recommend anyone who needs their pets certified. Great Service, Thankyou RealESAletter.com
Thank you for your positive feedback, Abbey. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
For almost 3 months since I got my dog, I have been scammed by a couple of companies online when I tried to get him certified as an ESA. Whatever website I made the purchase, all I received was a certificate and a dog leash. I almost gave up and thought of taking him to a pet shelter because my landlord wouldn't allow any pets. Someone told me about www.realesaletter.com and I gave it another shot for paying online. It came to me as a surprise when my landlord accepted the certification letter for housing. I would not only recommend this website for a legit documentation but also warn everyone about other websites which charge you money for some products than an actual Certification Letter.
Thank you for your positive feedback, Mark. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Not a great experience but everything was legit. They made mistakes in the letter which I had to get corrected again by the therapist. Instead of 3 days, I got my letter in 5 days. Delayed process was a hassle but the letter got accepted by the apartment complex. Too many questions in the initial process and I had to call them for helping with it. I would rate them good but not what I was expecting for $150.
Dear Nicole, we're sorry to hear about the issues you faced with your letter. We apologize for the mistakes and the delay in the process. We appreciate your feedback and will take steps to improve our services. Please don't hesitate to reach out if you need further assistance.
Best regards,
RealESALetter
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback, Alex. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.