RatedPeopleReviews 165

Chris contacted me very quickly after posting my advert and arranged to call to look at the job. We received a quote straight away and the work was completed to a very high standard which consisted of preparing and painting fachias to the outside of the house. Chris and his workers were always polite, courteous and on time. They were very tidy, always clearing up after themselves.
We were delighted with the excellent job Chris and his workers did for a very reasonable price. I would definitely recommend this company

As a builder I can say that buying rated people job leads is not a good investment.
65% of purchased job leads I could not contact (wrong phone, no one would pick up phone for weeks, false email and etc), jobs are gone on the first contact without even getting a chance to quote and etc.
Worst part is that rated people won't refund you for most fake leads due to their refund credit limits, policies and etc.
Sometimes you end up spending £100 and not getting any work.

I used rated people for 3-4 months and after not much joy with them decided i was wasting my money. I was paying monthly on a silver subscription ( £45 a month) i rang to cancel my subscription which they said i couldnt do as i was tied in for a year. I canceled my direct debit with them and they stopped my account from operating. I thought that was the end of it, i have just received a debt collection letter for £456.80 for the months i did not use rated people? Wtf! Surly they cant bill me for something i didnt use? Any advice?

Be careful before signing up with this mob. If after joining you become dissatisfied with the sharp practices they use and wish to complain, you will hit a brick wall. I have been refused a refund for a dud lead that I bought. After requesting a refund, they refused to credit my account. I then sent them a message that I wanted to cancel my membership. They phoned and offered to credit the money. I refused the offer and repeated my request for them to cancel membership and request any money they thought due in writing as I had cancelled the recurring payment through my bank. I got an email telling me my contract was still ongoing and could not be cancelled and that I must phone again at a later date. They try every trick in the book to manipulate you Avoid them like the plague!

BEWARE - Waste of time

I used Rated People to find a tradesman to carry out some work on my property, I had numerous problems with the tradesman (bill harding - harding construction) and he ended up walking away with close to £9000 leaving my property half finished and a total mess.

I contacted Rated People for assistance in tracking down this tradesman, I was only provided with a phone number and email address and this was no enough to summon him to court. I asked Rated People to provide me with his details so I could send him court letter. I was told that this was something Rated People could not do.

I used their service because I believed they were safer than traditional methods, this is obviously not the case and when something goes wrong they leave you high and dry.

Martin Neary, electrician was the only one of three quotes promised by rated people who actually got in touch. The price quoted for the very small job, fitting a three pin socket, was very reasonable. He advised that he was working in the area and would call in the following evening when he'd finished the job.

Unfortunately, he encountered a problem and phoned to say he was unable to attend and would call in the next evening. I really appreciated his phoning.

The job was done the next evening to my satisfaction and more importantly from my point of view he treated my home with respect.

As a Tradesman on RatedPeople, getting credits back on bad leads is a scam. They don't tell you what your credit limit is over 90 days, (you apparently have a limit over 90 days before it resets). Instead they said "We look at the area of trade and how many jobs you buy, and other peoples jobs in the area." This to me means they dont have a bottom line value and just make it up as they go along. How can I properly evaluate the risk of purchasing job leads without this information?