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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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This is a great site and very simple to use I will use it again very soon to order my bumper
First time ordering from Raneys and I am very pleased with the service and product. It's nice to find a place with such a large selection of truck parts and accessories.
So far so good.
Mounting kit should verify if it is bolt-on or weld-on. Not everything is included on the extra $150 mounting kit. After additional modification and time everything seems to function as it should. Next time I would spend a little extra $$$ and get something that's better designed.
Awesome! Had fun!
First time buying. Hope this will help me steer a difficult boat wheel.
Great experience. Site makes you feel welcome. I will be doing more shopping here. Thank you
AAA Seller Thanks
Quick and easy. Very pleased with overall performance of site. Will definatley shop again :)
Fast service
Very quick and easy
Didn't like the shipping company you guys used.
They are rip off, not understanding situation. And hard headed people.
Found what I needed quickly
Quick and easy. Typed in what I want and it popped right up!
Great & Easy process
I got help from a sales rep, and he made sure I was very satisfied with what I was trying to accomplish. Very friendly and helpful.
So far so good. First time shopper.
Quite accessible and informative, great products.
Quick and easy!
Raney customer service staff is friendly and cordial. But I wouldn't know this if I wouldn't have had to call them to find out what was going on with my order. Fed Ex tracking said my order was shipped to Wisconsin. I live in California. When I called Raney they said they don't even use Fed Ex. I was given the wrong tracking #. By the time they called me back the next day my order had already been delivered to the proper location. Not sure what happened with all that but I'm happy I received my order.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

