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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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I got exactly what I ordered very fast and the Freightliner Classic door handle fit just like the original. I highly recommend Raneys and I'll be back soon!
Did not receive confirmation on email right away did not know if my order was processed had to call my credit card company to see if I was billed took Almost 3 weeks for an email WoW!
SHIPPING SHOULD BE FREE, the quality of the items I purchased was very bad.
Found things I needed still looking for other stuff will continue to shop.
Very simple. Like the the discount offered.
I always shop with Raney's and I will keep shopping with them because they have everything I need for my truck and they have outstanding customer service thanks
Raney's.
Ohhh well the delivery with ups no good leave package at wrong addres with out anybody sign for package and like Rayne's costumer service said that i have to wait for them to get a claim voucher for them to send another package and i'm already getti g bill with out the parts finldly find tbe parts talking to mi friend henry..
Your customer service is horrible
Return process is ridiculous when it is your mistake and had to fix it my self due to lack of interest on fixing my problem
Great...have bought parts off of you on the road...first time online..
Pleasant experience
Good Web site
Always have what I want and need at great price.
Shopping at Raney's is always smooth and easy. Thanks!
It was easy and quick I really like my new marker lights they are groovy
You guys got the best prices and quality on truck accessories.
As far as the search ability on your web site and finding the product. Very good. Order process was ok as well.
But the process time and shipping took forever. Not sure if I will order again. To be honest We ordered multiple parts from various places over the last 2 weeks and all of our orders from every place we ordered got here before your product. We cant afford to be with out that long. Maybe if you pick up your processing and shipping time we may order in the future.
Thank you
Very pleased with my overall experience
Pretty cool
Found the right product needed and fast shipping. Thank you.
Easy to order, after I got me invoice in the email I noticed a handling charge? What is that for, having to have someone pick it? Pretty cheesy, wont ever buy from there again nor will I recommend anyine to buy form there!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

