Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I could not redeem my 5% off that was sent to me. I was extremely disappointed that my product came from 4 different locations so I had to use 4 different custom clearances. Never again thanks anyway..
Website is awesome!
Easy and didn't break the bank thank goodness
Awsum experience, straight forward no bs. Best price on this mirror too, thanks.
Seemed easy enough to order, so far...
Everything must be correct on billing or no shipping other than that great job guys
Best price I could find.
Found everything
Easy to use website when searching for parts.
Great site, easy to manuever
SIMPLE AND EASY
Found exactly what I wanted.
Web site is easy to understand
Website easy to use
Happy to find these! Hope they help!
The part that I ordered was exactly the part that I needed.
Your verification on the product was quite helpful.
Parts have been well labeled on the site and easy to navigate. I'm hoping the parts are of the same quality.
The parts are all installed on my truck now and they aren't bad, however I wish the parts were the actual part rather than covers. The cover idea is find because it's easier to move them to a different truck in the future, but too many are loose fitting and need a glue material to hold. Example would be the dash switch chrome covers for the 9200i. Some fit tight and some don't, so everytime I pull the air brakes they bounce off the dash.
The overhead dome light covers for the 9200i aren't designed to let the switch click into place, so I had to glue the switch to the back of the cover. Even then there's just enough room to use the switch.
Same thing goes for the passenger door chrome cover panel for the side pocket on the door. It fits pretty tight, but not tight enough to use the passenger door without falling off. A little velcro will fix that, but I'm trying to not use glue or velcro so I can remove the parts from the company truck and put them in my own one day.
The center chrome dash trim for where the turn signal lights are isn't tight at all and will need glue.
Everything looks nice and there's not bad prices on this site, but I wish the machining of the parts they carry was a little cleaner. If it's your own personal truck you plan on having for a second, these aren't really issues.
IT IS QUICK AND EASY TO LOOK FOR WHAT YOU NEED
Very good web-site and a great line of products!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

