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Raney's Truck Parts Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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Ordered a few different items at different times and had a return also.
Same consistent great service each time.
Highly recommend Rainey's for truck parts and accessories.
Very happy had a warranty claim and it was handled quickly got my new part within a few days
Took along time to get but Raneys always got back to me with shipping updates
Excellent Service. Received on time as promised. Thank you!
PERFECT FIT FLOOR MATS I WOULDN'T HAVE BEEN ABLE TO NARROW DOWN EXACTLY WHAT I NEEDED WITHOUT THE SIMPLICITY OF THE LAYOUT OF THE WEBSITE
Awesome. Helps keep my truck so much cleaner. I work in the oil fields and I like a clean truck. And these are the bomb!
Had the seat in stock. Couldn't find it anywhere else. Had a good price. Delivery was slow but the order was shipped quick. Not Raney's fault it was the freight company
All around a very trustworthy company and excellent customer service
Excellent experience. One of my items was damaged, I called and explained customers service, just requested me photos of the damaged item and the box and sent me new item afterwords with no further issues. Very professional, friendly and helpful, Eddy was awesome.
Ordered part on January 5th, 2023 and it is now March 31,2023 and still waiting on part.
Have not heard anything from them until I get a request for this survey.
Received the lighted mud flap hangers with several chrome plastic parts. Two light bezels were broken and there were six screws missing. I contacted them and they refused to replace the broken or missing parts. Weeks later they demanded pictures of the missing screws.
Nothing bad about Raney's, just the product sucked, ended up not using them to much extra work to have to measure out and drill out the 15 holes each mount requires, if I knew it was just going to be a piece of metal that I had to drill out to mount I would of just bought the I beam cut bend and drill myself
The lights,didn't take long to arrive.
Are every thing I asked for.thank you
Always had good response until this order took to long for a call back I ended up ordering part from another company and received it before you called me back thanks
Raney's is the best for me, the price is cheaper most of the time than most of their on line competition... Delivery is fast
The part did not fit, it needs an adapter. I tried to read the ad to make sure that it was a screw on and did not need an adapter just doesn't work
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members