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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Box was pretty beat up when I got it. Looks like it was shipped that way..
Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter
Ordered seats for my 2014 Freightliner M2. I selected Freightliner M2 from the options & paid MORE for the correct mounts, which had to be modified to fit in my truck & they sit noticeably higher than the factory seats even with the "low profile" mount. Shipping was fast & fair, the seats are very comfortable!
Before making order app shows 10 business day delivery after placing orders I'm waiting 3 weeks.
Easy ordering
Fair to good prices
Will be ordering more stuff in time..
Happy with the product which came extremely fast...
Website was easy to navigate, easy ordering and quick shipping. The quality seems to be good. I will be ordering another seat for a different vehicle. Thanks for keeping prices low with good service.
My order arive must faster than expected and with no damage the producers was undamaged and very good quality.
Easy to find, quick shipping. Used on my other truck and works fantastic
Ordered axel covers. Ordering process was easy and informative
They have a very good parts for trucks very quickly
Customer services was great. Received order in a timely fashion.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

