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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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Good
Part didn't fit my truck. Discarded the part.
Thank you for having all my orders delivered to my shop. May not seem like much of a accomplishment but I live in Canada and my order showed up on time complete and unharmed. So all I can say is will be doing business in the future. If you are Canadian don't hesitate these guys know there stuff and are very professional at what they do. I tracked my shipment from the time it was made to the time it showed up on my doorstep.
Thanks again from Alberta Canada.M.H.
Very professional - arrived ahead of time
I haven't used Randy's in the past numerous times. And I have been satisfied with the service and products I have received.
Quick easy and painless
Quick and easy!
Quick and easy
Site is great to navigate through
Love the products and service
Easy to shop and great prices
Thanks for quality product and easy experience.
Just hold back on emails.
Very satisfied. Had to make different brackets to accommodate the tractor but turned out very welk
I am not totally happy about 1 parts of my order, this is the chrome plate located above the lights, I have receive 2 plate for the right side in lieu to receive one left and one right. This is hard for me for explain that, my English is not good and the fee of UPS and the other fee for clearance at the border are expensive. I don't know what I must to do concerning that. Sorry again for my English.
Quick and easy delivery to Canada.
Order was easy as usual
Part a described, unfortunately no gaskets included.
1/4" air line.Arrived on time,was as described.
U gave me polish that u knew was busted bc u wrapped it in a paper towel, 2/4 had caps on it, u sent me 4 bottles when I order 3 and I gave u my info and u never contacted me back
Item arrived quickly and as advertised. Good company!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

