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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Excellent product, great service, timely delivery, very satisfied, will order other products again.
Found exactly the mirror replacement we needed for our older tender truck. No one else local could locate but after a few clicks on the website I found that exact mirror. Prompt fast shipping!
My package was said to be delivered in 2 weeks or more, but Raney's Truck Parts got the packaged to be delivered within a week. It was so convenient to get my package earlier, due to the fact I can use it for my truck.
My rating would have been 5 star, I love Raney's there are so many things I want to order, bigger things like drop down visor, bumper, tail light panels. But I order small things and twice now they sent the wrong part. They need to pay more attention to orders.
A little small. Didn't cover the whole seat but comfortable
Fantastic! Website is very easy to navigate
Shipping was fast
Excellent service and quality will recommend to other people for truck parts.
Everything else fitted but the two chrome caps did not work.
I placed an order for some vent inserts, the first order was made for a Kenworth by mistake. I needed them for a Peterbilt, and when I called in with my issue…. They got it taken care of right away and the process went very smooth. Thank you!
I got my products that are of good quality and as described. One product was missing a piece but after calling customer service they sent out what I was missing right away. Will definitely buy from again.
I received my order but the wings for my hood I order are the same it comes in pair n I received the same one. Was not able to use them unfortunately
Great seat replacement. Fast shipping. We liked it so well we ordered 3 more. Will replace all seats in fleet!
Received item in perfect condition how ever I requested a printed invoice for taxes to be sent with the order and that was not sent..
The refrigerator arrive quickly in great condition. Fits in the truck perfectly.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

