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Rakuten has a rating of 3.1 stars from 2,125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 4th among Cash Back sites.
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I have been a member of (Ebates) Rakuten for a long time. I am pleased with the site and the savings. Many stores I frequently use are members.
I am very pleased with this site. I had been using ebates for a few years and was pleased with them. Please keep up the good work
When I order from various sites, my cash back is always registered in my account in a timely manner.
I think I started with ebates in 2000 or 2002. Long time ago. I have had a few thousand returned to me in check form. Nothing has changed to the site, all seems good, just a new wrapper.
Rakuten's cash back rewards are ALMOST perfect except for the fact that I NEVER receive my reward for my hotel stay. I always have to contact them and it's still a bit of a hassle. That's really the only problem I've ever had.
Have had an Ebates account for years and it always worked well (I received my reward. However, since Dec. I stopped receiving any rewards although I purchased many gifts. Recently it looks like it works at least occasionally.
Thanks for making it easy to find rebates while shopping. Simple and quick to use Rakuten's site, and the rebate notifications are great!
Easy to use get some money back all good.
Subdued they can hook it up souls can go to store sight and once registered automatically be hooked into Rakuten
You
Good, covers most site I visit. Like saving money. Will continue to use when shopping on line. I dont have any thing else to say.
Always available for support, and they deliver as promised! It is awesome to get cash back on things you already buy.
Took card of it right away. No problems at all. I sm just wondering why I continually have to ask for my cash back. Why is it not automatic when I shop?
It is easy to bring up and use. I have not made a lot but helps with shipping or taxes. It is fun to shop at the stores or use for hotels
Rakuten automatically recognizes sites where I can save money and opens. It automatically gives cash back when I complete my order
I always go to Rakuten when online shopping. I had an issue with some missing rebate money and it was handled swiftly and 100% satisfied. I will never shop online without checking Rakuten first.
Thank you
I've been a member for over 19 years! With my next Fat Check, I'll have earned over $1500! They've never sold my information and I don't get a ton of junk mail from them. If I notice I didn't get a rebate from them they have always been prompt to get it done. I have the "Button" on my laptop to help ensure I never miss a chance for an Ebate. I am totally happy with Rakuten, formerly Ebates. (I prefer the name Ebates, but I'll adapt eventually)
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is [email protected]
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.

