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Radaris.com

2.4

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Radaris.com Reviews Summary

Radaris has garnered a generally positive reputation among users, particularly praised for its ease of use, speed, and the breadth of information available for finding individuals and businesses. Customers frequently highlight the service's effectiveness in reconnecting with old friends and obtaining accurate contact details. However, concerns regarding the accuracy and timeliness of the information persist, with many users noting that some data can be outdated. Overall, while Radaris is seen as a valuable tool for research and contact finding, there is room for improvement in data accuracy and updates to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
59
value
45
shipping
19
returns
21
quality
52

We monitor reviews for authenticity

New York
1 review
5 helpful votes
Follow Anthony G.
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This website gathered a bunch of MIXED info and made up a complete FALSE profile
For me and won't remove it! They LIE and even though I've emailed them Multiple times they send a generic reply and are of NO assistance. The information is FALSE, misleading and they mix you with anyone with the same name not replicable AT ALL.

Date of experience: October 19, 2022
Jessica M. Radaris.com Rep
over a year old

Hi Anthony,
Radaris is a search engine that aggregates public records from around the web.
With hundreds of millions of profiles, the information is not always 100 accurate or precise.

However, we would be happy to help you remove information.
Please contact us directly and we will find a way to resolve this.

Best regards,
Radaris customer service
[email protected]

California
1 review
9 helpful votes
Follow Kavia J.
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Requested that Radaris remove my PII immediately as it is a major violation in my state. The replied back with "In order to facilitate your request, you will need to identify the specific personal information related to you, and provide proof of your identity along with current ***(STATE)*** residency status." This is illegal in itself where they are requesting PII and information before removing your data from their website. Why would I give them further information?! I will be reporting this website to my state's department of justice. Also other legal avenues to get my information off their website!

Date of experience: October 18, 2022
Jessica M. Radaris.com Rep
over a year old

Hi Kavia,
We would be happy to help you remove the information, but we need to know what the information is.

Please contact us directly and we will find a way to resolve this.

Best regards,
Radaris customer service
[email protected]

California
2 reviews
11 helpful votes
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False advertising
September 12, 2022

All you get in your 'complete background check' is a recent address and multiple names of people who have lived in the same place or who might be related (90% of the names are NOT related to the person because I am related to them and I wasn't listed and the others are random people with similar names). It was a joke. When I called they said too bad but no refunds.
Transaction details:
Your order #*******
Order total: $19.95
Date: 09/12/2022 1:20PM
Best regards,
Radars customer service
*******@radaris.com

Date of experience: September 12, 2022
Jessica M. Radaris.com Rep
over a year old

Hi James,
I am sorry to hear that you were not satisfied with the information you received.

The report you accessed contained the current address, phone number, email address, date of birth, extensive property records, partial social security number, business associates, and relatives.

This is everything available in the public record for your subject.

We would be happy to help you find any additional information you need if you would contact us directly.

Best regards,
Radaris customer service
[email protected]

Montana
8 reviews
129 helpful votes
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They have my profile listed with completely wrong information. My relatives they have listed I've never even heard of! My associates I've never heard of either and they are all over 25 years older than me. They also have myspace info for me and I've never joined myspace in my life! Also have me listed as my name, first and last with an additional last name I have NEVER used! Where do they come up with this stuff? Do monkeys invent it? WTH?

Date of experience: August 10, 2022
Jessica M. Radaris.com Rep
over a year old

Hi Shannon,
I am sorry to hear this information was so inaccurate.
We have the most complete and current public records available anywhere online, but with hundreds of millions of records, it is impossible to get every profile correct.

We would be happy to help you find the information you need if you would contact us directly.

Best regards,
Radaris customer service
[email protected]

Florida
1 review
9 helpful votes
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Scam
November 22, 2021

Customers service tells you too bad. They rope you in with false advertising and then refuse to issue a refund. AVOID this ripoff

Date of experience: November 22, 2021
Jessica M. Radaris.com Rep
over a year old

Hello JV,
I am very sorry to hear that you have not had a good experience with Radaris.
Our customer service team is taught to help in any way possible and we will be happy to help you find the information you need.

Please contact us directly so we can get more details.

Best regards,
Radaris customer service
[email protected]

Pennsylvania
2 reviews
9 helpful votes
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Radaris has 2 business listings of mine on their website, BizStanding that need to be removed! First, I went through a lot of trouble to have my personal information removed from Radaris. They repeatedly gave identical, dishonest responses: "they are not able to update or remove listings on their website, because these are cached search engine results from other sources " "I will need to update the primary sources " One of the primary sources recommended was BizStanding, which is their own company! It was impossible for me to update the listing on BizStanding, as well as the reason that I was in need of their assistance! I finally got an honest person who did remove my information from Radaris, proving that they're giving false information about being unable to remove listings! I went through the same experience with BizStanding, with the identical responses, claiming that it's impossible to remove my businesses and then they recommended for me to update the primary source (again it was BizStanding, their own company!) the same company that has been refusing to assist me! I explained that if I were able to make the updates, I would not be in need of their assistance! My repeated requests for help have been ignored, even after I explained that I was aware that it's not impossible to remove my listing, since I already heard the identical, false claims from Radaris until one honest person finally did help me! I wasn't fortunate enough to find an honest person from BizStanding to assist! I'd be shocked if someone actually answered the phone and I was shocked after wasting an entire day that one person from Radaris was willing to help me! If I could have found an honest person from BizStanding, I would not need to be writing this review!

Date of experience: July 30, 2021
Jessica M. Radaris.com Rep
over a year old

Dear Jessica

We apologize for the frustration you have experienced while using our service. We strive to provide accurate and valuable information to our users, and to respond to their requests as quickly as possible.
Your feedback is very important to help us improve our services and provide a positive experience for all of our visitors. We value your input and with your help, we can investigate the issue and take appropriate action.
Thank you for taking the time to share your thoughts.

Best regards,
Radaris Customer Service

Canada
1 review
8 helpful votes
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Invasion of privacy
July 25, 2021

I am Canadian, you have a very old photo of me listed and I never gave any permission to do so. My fiance found this on Radaris and believed that I have an active Facebook account that I am hiding from him and I don't. To make matters worse, you have my name and photo linked to 57 dating sites! My relationship is now destroyed over a photo of me from at least 7 years ago or more that I never authorized use of. I am thoroughly disgusted that you used my photo fraudulently on your website.
Now I have to waste my time getting this removed from Google. I am very angry, this is so very wrong on so many levels.

Date of experience: July 25, 2021
Jessica M. Radaris.com Rep
over a year old

Hi Sherry,
We would be happy to help you remove old information.
Please contact us direct and we will assist you in this process.

Best regards,
Radaris customer service
[email protected]

Georgia
1 review
5 helpful votes
Follow Ally F.
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I'm 49 and no joke they missed 48+ years. Even if I was 100yrs old and they got everything else right, they're STILL going to turn out half wrong. And the only one they got right, I was only there for 2 months. They only had me at 2 other addresses over my entire life and both were commercial business where I'd never even worked. Best of all, now they're giving me a really hard time about refunding this garbage less than an hour after I trusted them enough to sign up. Safe to assume if they're missing 48/49 years on at least 1 person in their database, then listing businesses as residences-? Well sign up to find out how many years of your life they're missing! Great background check for a new date or babysitter right?!

Date of experience: July 21, 2021
Jessica M. Radaris.com Rep
over a year old

Hi Ally,
I'm sorry to hear that you were not satisfied with the information you received.
Radaris repeatedly proves to have the most accurate and current information available, however, with more than 300 million records, it is impossible to get them all right.

We would be happy to help you find the information you need if you would contact us directly by phone or email.

Best regards,
Radaris customer service
[email protected]

California
1 review
8 helpful votes
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I purchased a membership that was supposed to be unlimited and now all the sudden they're telling me that there is a limit of 60 a month. I have read all the fine print in the terms and conditions and I can't see anywhere where it says there should be limitations on it and I'm not in violation of any of the rules. Now I have asked him three times in two separate emails where can I find the information that states there are limitations and I'm not receiving a response. I tried to report to the Better Business Bureau but I can't because I don't know their address. But I will figure it out and I will be filing a complaint for false advertising

Date of experience: July 19, 2021
Jessica M. Radaris.com Rep
over a year old

Dear Misty!

We apologize for any confusion or frustration caused by the restrictions you have encountered on your supposedly unlimited account. We recognize the importance of transparent and clear account terms and regret any inconvenience this may have caused. To resolve this issue, we ask you to provide us with specific information about the restrictions you have encountered by emailing [email protected] or [email protected]. Your feedback will allow us to review our account policy and ensure that it meets the expectations of our customers. Rest assured, we are committed to resolving this issue and providing a satisfactory solution. Your satisfaction is extremely important to us and we value your input as we work to improve our services. Thank you for bringing this issue to our attention, and we appreciate your cooperation in helping us resolve it promptly.

Best regards,
Radaris Customer Support

Texas
1 review
6 helpful votes
Follow Jack K.
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... And the you have to beg them and send them emails, etc, etc for them to remove it. And they still don't remove it!
If you work at Radaris and you ever read this, please do yourself a favor and quit this disgusting organization. It's more honorable to wipe the feces off Taco Bell bathroom walls than to work at Radaris.

Date of experience: July 10, 2021
Jessica M. Radaris.com Rep
over a year old

Hi Jack,
We're sorry to hear that you are having issues with the Radaris site. You can control the published information right from the Radaris homepage.
Please contact us directly by email and we will be happy to help you remove this information.

You will only need to supply the URL and a description of the information.

Best regards,
Radaris customer service
[email protected]

Arizona
1 review
10 helpful votes
Follow Tom H.
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Before I paid the $34.78 to see my report, I checked their 'Sample Report'. It had a 'Summary' section that had the key information I was looking for along with a lot of data you can easily fine doing a few Google searches.

After paying the $34.78 and getting my report, it was missing the 'Summary' section. When I emailed to complain, they said the '(sample) report is dated August 15,2014'. That didn't make me feel any better and I don't think their customer support really cares because they got their (my) money.

Best advice, don't waste your money on Radaris.com.

Date of experience: June 9, 2021
Jessica M. Radaris.com Rep
over a year old

Dear Tom,
We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users. To better understand your concerns and address the issue, could you please provide us with more details about the expectations that were not met on mail [email protected]? Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your input, and with your assistance, we can investigate the matter and take appropriate action to enhance the accuracy and transparency of our ads. Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.
Kind regards,
Radaris Customer Service

California
1 review
16 helpful votes
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This is a scam avoid at all cost! I make the biggest mistake of paying this person (likely sitting in his garage) scamming people 34$ And never got my money back. Save yourself the stress, don't loose your money to them.

Date of experience: May 11, 2021
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at [email protected] or [email protected] and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

Arizona
1 review
11 helpful votes
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They said they would return my money that Paypal sent on automatic payment. I had cancelled the service with one day and never used the service but was still charged. They said they would give a full refund and now they are not holding up to their agreement. I have emails stating this from customer service. I'm filing a claim if I don't get some results

Date of experience: April 14, 2021
Jessica M. Radaris.com Rep
over a year old

Dear Anthony,
We apologize for any dissatisfaction you experienced with our service. We strive to provide the best experience to all our customers, and we are sorry that we fell short of your expectations. We understand the importance of your satisfaction, and we want to make things right.
To process your refund, kindly provide us with your order details or any relevant information related to your purchase at [email protected] or [email protected]. Rest assured, we will investigate the matter and issue the refund promptly if applicable. Your feedback is crucial to us, and we will use it to improve our service and ensure a more positive experience for our valued customers.
If there's anything else we can do to assist you, please let us know. We appreciate your understanding and look forward to resolving this matter to your satisfaction.

Best regards,
Radaris Customer Service

Ohio
2 reviews
13 helpful votes
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Waste of time and $
April 1, 2021

Went through the process and Radaris would periodically indicate I would be supprised at what report would depict and that it found the party to have assets of $300k. When report was reviewed only contact info and possible relative info provided. Our county web site had multiple arrest records, Radaris none. Almost all Radaris info provided could be found via google search. Do not waste your time and money.

Date of experience: April 1, 2021
Jessica M. Radaris.com Rep
over a year old

Hi TT
I am sorry that you were not satisfied with the information you received.
Many counties do not release their full records to companies. We do our best to have the full public records, but with hundreds of millions of people, it is not possible to be 100% complete.

Please give us a chance to help you. Contact Radaris directly by phone or at the email below so we can help you find the information you need. Often there are multiple reports on the same person and one of these may have what you are looking for.

Best regards,
Radaris Customer Service
[email protected]

Texas
5 reviews
28 helpful votes
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Company is total fraud
February 26, 2021

When you call the number or email them, there's never any response. They have over 200 complaints with the BBB. Good luck getting your info removed from them, they are not even in the US as stated by the BBB. Their site says my info has been removed. See below, it has not. And my age listed on their site is wrong. It's 5 years older than my actual age. Incorrect info that you cannot get removed.

Date of experience: February 26, 2021
Jessica M. Radaris.com Rep
over a year old

Hi Tish,
We're sorry to hear that you are having issues with the Radaris site.
Please contact us directly by email and we will be happy to help you remove this information.

You will only need to supply the URL and a description of the information.

Best regards,
Radaris customer service
[email protected]

New Jersey
1 review
17 helpful votes
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REMOVE MY INFORMATION!
February 23, 2021

I want my information removed and the opt out option does not exist! I will be getting an attorney involved if this is not done ASAP! I have sent several email's with my personal URL and I have not received a response yet.

All of these other companies have a simple process to allow you to remove your information. This is the only one that makes you jump through hopes and hurdles to get things taken down. I want nothing to do with this company remove my information!

Date of experience: February 23, 2021
Jessica M. Radaris.com Rep
over a year old

Hi Coury,
Radaris does have a removal process on its site, but we would be happy to help you.
Please email us directly at [email protected] with the URL and description of the information.

Best regards,
Radaris customer service

Minnesota
1 review
11 helpful votes
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Awful Organization
February 18, 2021

I have been attempting to have my information removed and they are requiring me to "create an account" to remove my information - instead of just taking it down.

I will not be giving you MORE data to sell or post and you do not need me to create an account to have you stop posting my info.

Date of experience: February 18, 2021
Jessica M. Radaris.com Rep
over a year old

Hello,

We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.

Please provide us with the specific details you wish to opt-out at [email protected] or [email protected], and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.

Sincerely,
Radaris Customer Service

Missouri
2 reviews
12 helpful votes
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Opt Out
November 19, 2020

Radadis makes the user do the removal work. I'm sending emails until my info is gone. Will report and take legal action if not resolved. Get an opt out option ASAP.

Date of experience: November 19, 2020
Jessica M. Radaris.com Rep
over a year old

Hi Shellie,
As we wrote to in a recent email, we would be happy to help you if you would send us the URL of the page where the information appears.
Without this, we are not able to identify you among hundreds of millions of records.

Best regards,
Radaris customer service

Texas
1 review
4 helpful votes
Follow Donald H.
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Information received and appreciated. I have found a long lost family member that most important to complete a needed reconciliation.

Date of experience: November 6, 2020
Jessica M. Radaris.com Rep
over a year old

Hi Donald,
We're so happy that you found the information you needed.

Best regards,
Radaris customer service

Texas
1 review
4 helpful votes
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Very helpful
August 28, 2020

Radaris customer service responded very quickly to my inquiry. I am very pleased. I was treated with the utmost level of professionalism and had a pleasant experience with this company.

Date of experience: August 27, 2020
Jessica M. Radaris.com Rep
over a year old

Hi Liz,
Thank you for your kind words. We are very happy we were able to help you.

Best regards,
Radaris customer service

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radaris.com
Newton Center, Massachusetts, United States