Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Radaris has garnered a generally positive reputation among users, particularly praised for its ease of use, speed, and the breadth of information available for finding individuals and businesses. Customers frequently highlight the service's effectiveness in reconnecting with old friends and obtaining accurate contact details. However, concerns regarding the accuracy and timeliness of the information persist, with many users noting that some data can be outdated. Overall, while Radaris is seen as a valuable tool for research and contact finding, there is room for improvement in data accuracy and updates to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I only had one person to look up and knew this person had an EXTENSIVE record of arrests, etc, and I thought I was getting a FULL report with all of that, including associates, family members, and so on. For the cost of the ONE TIME report ($19.95) all I got was this person's most recent address. That's all. No report emailed to me, no extended information. What a joke! And no way to get my money back.
I was not expecting much, but the service is indeed great. I found lots of useful information here and I will use it in the future.
Dear Greg,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service
I am very pleased with this service. It found a lot of people for me and the information was correct. Finally I found real comprehensive background check service, not just a few records and no result like previous ones. I also like special offers they send by email. I'm still using it from time to time and it's a bonus.
This site never considers your feedback, never replies and never removes your information even if you want to. I couldn't think of any more despicable company, and I've dealt with dozens of similar data brokers.
Dear Shelly D.,
We apologize for any inconvenience you experienced. Your privacy is of utmost importance to us, and we take your concerns seriously. We assure you that our team is actively working to resolve the issue and remove your personal information from our database as requested. If you could kindly provide us with the specific details you wish to opt-out, we will expedite the process and ensure your information is promptly removed. Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards resolving it.
Best regards,
Radaris Customer Service
Took my money and gave me no good info that I didnt already know. Use some one else! All they gave me was some addresses'.
Dear Marilyn,
We are sorry to hear that you are dissatisfied with our service. Your feedback is important to us, and we take your concerns seriously.
We would appreciate more specific details about the issues you encountered at [email protected].
Your input will help us identify areas for improvement and address any potential concerns. Our aim is to provide a reliable and trustworthy service, and we want to ensure that your experience aligns with our commitment.
Please feel free to share more about your experience so that we can better understand your perspective and work towards making the necessary improvements. Thank you for bringing this matter to our attention, and we look forward to hearing from you.
Sincerely,
Radaris Customer Service
All I got from them was addressed known for this person, phone numbers and marital status. Information I already have that can be easily found for free. No background or criminal records. Once I contacted them I was told that they try to get as much information they can but they do not guarantee results. Is a total SCAM. Can't understand how is this company legal. Total rip-off!
Hi Raul,
I am sorry to hear you were not satisfied with the information you received.
With millions of records updated every day, it can be difficult to have complete records from every individual. Additionally, not all criminal records are available publicly.
We would be happy to help you monitor the records for an individual.
Please contact us directly, so we can help you find the information that you need.
Best regards,
Radaris customer service
[email protected]
I was using this site for a couple of weeks now and I am very satisfied with results. I decided to write a review to give you guys a credit. Radaris is very helpful for me and I will continue to use it in the future. I want to see more records sometimes, but it's already a lot of help.
Hi Janice,
Thank you for writing this review.
We would be happy to help you find the information that you need. Please contact us directly so we might help.
Best regards,
Radaris customer service
[email protected]
I received a great service starting from the information in my report to the help from their customer service. I have no complaints whatsoever. Great service!
Hi Joseph,
Our customer service team was happy to help you too.
Please let us know if we can help you find any of the information that you need.
Best regards,
Radaris customer service
Radaris is an excellent service that offers easy access to public records and provides a wealth of information about individuals' backgrounds. Users can learn about their education, work history, and more, which can be useful for making informed decisions about who to trust.
Hi Neus,
Thank you for this review.
Please let us know if we can help you find any of the information that you need.
Best regards,
Radaris customer service
I make it a habit to conduct business background checks and perform reverse phone lookups before engaging in any transactions that involve upfront payments. To assist me in these tasks, I rely on a reliable and effective tool that I have found to be quite useful and accurate, even in its free version. Based on my experience, I plan to continue using this tool in the future.
Hi Ava,
Business background checks and reverse phone lookups before making upfront payments are great ways to use the Radaris service.
Thank you for making this recommendation.
Best regards,
Radaris customer service
As a businesswoman, I make it a point to conduct background checks on potential business partners before signing any contracts or making upfront payments. This includes regularly performing a reverse phone lookup to verify their identity and assess any potential risks. I have found this tool to be very helpful and reliable, even in its free version. I plan on continuing to use it in the future to protect my business interests.
Hi Anna,
Thank you for your kind review. We are so happy to see that you took the time to write this and share it.
Please let us know if we can help you find any of the information that you need.
Best regards,
Radaris customer service
I absolutely love using Radaris to access public records! With just a few clicks, I can gain valuable insights into someone's history, education, and professional background. It's truly amazing how much information is available at my fingertips! I feel confident in making informed decisions about who to trust. If you want to stay ahead of the game and make smarter choices, I highly recommend giving Radaris a try!
Hi Emma,
Thank you for this review.
Please let us know if we can help you find any of the information that you need.
Best regards,
Radaris customer service
Thanks to this site, I was able to successfully reconnect with my relative from Ohio. If I will ever in my life need a background check service again, I will use Radaris. Also, their customer support is actually helpful and quick. I appreciate the help.
Hi Gregory,
Thank you for this review. I'm glad we were able to help you.
Please let us know if we can help you find any of the information that you need.
Best regards,
Radaris customer service
Okay, let me start from afar. It had been years since I had last seen my childhood friend. She moved away with her family and we lost touch. I had always wondered what had happened to her and where she was living now.
I entered as much information as I could remember about her - full name, birthdate, and last known address. After a few moments, Radaris generated a report with her current address and phone number. I immediately called her and we spent hours catching up on each other's lives. She had moved across the country to start a new job and had lost touch with many of her old friends and family members, including me.
Thank you. I am a very satisfied customer.
Hi Paige,
We are so happy to hear you were able to reconnect and that we were able to help you.
Please let us know if there is anything more we can do to assist you.
Best regards,
Radaris customer service
The service is a little slow, but otherwise, there are more or less no complaints. Works without errors.
I did not try to use the services of their competitors, while Radaris is satisfying.
Next time I will add a more detailed review.
Hi Anne,
Thank you for your review.
I'm sorry to hear the site seemed slow. When searching for common names, we have a lot of information to sort through.
Please let us know if we can help you find the information you need.
Best regards,
Radaris customer service
Radaris has refused to remove me from their listings despite opting out months ago.They are having too much fun selling Davietta Beyan info.I am currently exploring legal options against them
Hello Davietta,
We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.
Please provide us with the specific details you wish to opt-out, and we will expedite the process and ensure your information is promptly removed at [email protected]. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.
Sincerely,
Radaris Customer Service
Radaris.com is an amazing online service that I have found to be incredibly useful. As a woman, I appreciate the level of privacy and security the site provides. I recently used Radaris.com to research an individual I met online and the information provided helped me to verify their identity and background. The site gave me a complete picture of the person, including their education, employment history, and criminal records.
I found the site easy to navigate, and the information was accurate and up-to-date. It gave me peace of mind to know that I had all the information I needed to make an informed decision about who I was communicating with. I would highly recommend Radaris.com to any woman who wants to be informed and safe when communicating with people online.
Dear Doris,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Support
I signed up with this company on the basis of finding complete backround checks. On their website it states that they would provide us with information i.e. Personal, banking, criminal, photos etc... But, unfortunately, they did not. It did not provide any of the criminal background information that we needed. We called them the next day and explained the situtation and they said that their information is based on public records only. And we told them that we know for in fact that there is public criminal record and it did not show up on their report. I asked to speak to a manager and they said that there are no managers available. It is a complete joke and a fraudaulant company. They would not refund us the money or have a manger call us back later.
Hi Nazam,
I am sorry to hear that you were not satisfied with the information you found.
The reports you accessed contained the most current public records as of 12/1/2022. This included civil court records, marriage and divorce records, property ownership records, professional records, current addresses and a lot more. If these 5 people have criminal records, the have not been released publicly. We simply cannot provide information that has not been made public by the official source.
We would be happy to help you search for more information on these subjects or any other - at no additional charge.
Please contact us directly so we may find a way to help.
Best regards,
Radaris customer service
First time I used this tool to find my old long-lost friend from college (FB failed, unfortunately). And people search worked for her. Since then I use Radaris from time to time to check unknown phone numbers that call me & sellers on marketplaces with generous offers. People search works good, better then I would expect from a free version of an online tool.
Hi Helen,
We are so happy to hear that you found the information you needed.
Please let us know if we can ever assist you in your searches.
Best regards,
Radaris customer service
I called to get off their site. I've emailed. They makes it impossible to be removed. I am not a business and prove "no service" so why would they need my information? I do not wish to have people randomly off the street have the opportunity to find out my personal information. You do not have my permission!
Hi Jyreka,
We will be happy to help you remove the information.
I can see that we have sent you the instructions to remove information twice and we asked for more details so that we might help you, but we have had no response.
Please write us again and help us to remove this information, or we can help you complete the process yourself.
Best regards,
Radaris customer service
They didn't find the email address I needed, but the report I bought from them showed the correct phone number of my friend. I was able to call her and now we promised to each other that we will stay in touch. Very happy about this.
Hi Lynn,
We are so happy to hear that we were able to help you by giving their phone number.
Please let us know if you would like help finding any additional information.
Best regards,
Radaris customer service
[email protected]
Answer: I'm sure they concentrate their time helping paying customers. Have you emailed them?
Answer: Hi Jason, You will need to run a report on a specific person to see what assets are included for an individual person.
Answer: Hi Cora, No, the people you run background checks on are never notified. Please let us know if you would like any help finding the information you need. Best regards, Radaris customer service [email protected]
Answer: Hi Gerry, We will be happy to correct this situation for you. Please contact us directly at, [email protected], so we can use your email address to locate your account and make the changes.
Answer: Hi Zane, Yes. You will need to contact us directly at, [email protected]. We will send you the instructions, but if you experience any issue with them, let us know and we will be happy to help you with the process.
Answer: Hi Alec, You will need to contact us directly at, [email protected]. We will send you the instructions, but if you experience any issue with data verification or removal, let us know and we will be happy to help you with the process.
Answer: Frank, I believe this has already been corrected. If not, please email us directly and we will certainly correct the mistake. We cannot correct this charge unless we have your email address or account number.
Find people instantly by name, phone or address. Search people directory and learn about people - background check, phone, address, email, reverse phone lookup, people's reviews and public records.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Mary,
We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users.
To better understand your concerns and address the issue, could you please provide us with more details about the expectations that were not met to [email protected]?
Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your feedback, and with your help, we can investigate issues and take appropriate action to improve the quality of our services.
Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.
Kind regards,
Radaris Customer Service