Qualtry

Bought a cutting board with a Groupon. Like other reviwers was not happy with shipping costs. Got a notification it was on its way. 16 days later I am still waiting. Tracking shows package has been in Orlando for 3 days. I live 90 miles from Orlando. Only response I get from the company is its because of the Corona virus. Asked them to find out what is happening. No response. Very disappointed in them and Groupon. Would never buy anything again. Only bought this because I wanted to help small businesses at this time of crisis.

I gave them a shot because I bought a Groupon for 4 luggage tags. Got them personalized and get to check out to find they charged me TWENTY FIVE dollars in shipping for a small envelope with four luggage tags. I was already invested with the Groupon so I paid. Took OVER A MONTH to arrive and one tag was missing top initial. Customer service refused to take a return and had the audacity to tell me to get a new one (which they would cover) but pay for shipping again.

SCAM! Never do business with them. Terrible company who does not stand by their product and looks for ways to make money from customers by overcharging for shipping.

I purchased a Groupon for 6 luggage tags but only one was delivered... called customer service and was told the missing 5 would be provided at no cost but a Shipping and Handling charge of $6 PER PIECE would be charged. Their error will cost me $30 to fix, or I can keep the 1 luggage tag I received for the $30. These are luggage tags, this is ridiculous! I will try to get some relief from Groupon, but please STAY AWAY from this company, they are not reputable. When I requested the name of the head of the customer service department they refused to provide... BIG RED FLAG

Oh. Where do i begin? I got a groupon for an order of mason jars. They were half off but still pricey. When i went to go check out through the website, there was a $60 shipping. Which said about that in the groupon. Not sure how i was suppose to know that but i already paid for the groupon so i went ahead and ordered. My husband and i were getting them for our bridal party and were looking forward to giving them. When they arrived 4 out of 10 were off center (names), the lettering was way smaller in person, and there was this "not for home canning" indented right on the same side of the name and it looked so tacky. I emailed immediately to let them know that i would at least liked the names that were off center to be fixed. They were nice and asked me what other issues and they said they would sent out new ones. So i got my 2nd shipment and 1 was broken (which i paid extra for insurance), all of them had the "not for home canning" still on the front, and they didnt send me 1 of the ones that were off center. So i emailed again. Again they were nice and said they would get it out asap but they were out of stock. So i waited. Thought about 3 months later. Sent the guy another email, asking if i was still getting my product. He apologized and said it got lost in transit but he would get it out to me right away. So i get my 3rd shipment... still have the "not for home canning" indented on the same side as the names, 2 are off center and 1 looked like the engraved lettering is chipping off. Now let me tell you: these mason jars are not good quality. The engraved lettering is cheaply made. Im just so over going through this process. Im alittle embarassed to even give them to my bridal party and we spent a pretty penny on them AND we only paid 50% + $60.

I got a groupon for 3 personalized stockings. Long story short after everything was said and done it costme around $70 CAD. I had accidentally made a mistake in my order as for the colour of the stockings, I spent all day trying to get ahold of someone and couldn't get a reply until the next day in which I was told once an order is placed nothing can be edited. (I get it I thought I would try since I put the order in and it was minutes later when I noticed the mistake.) The order was placed in November. December 7th they were placed in a shipping bin/container with DHL. Not other updates were given since then. Christmas came and went and we didnt get our stockings. As far as we knew they were in a shipping container in Compton, Cali. Today, December 30th is when I received my stockings. When I had purchased them they had the picture advertised in the middle of the stocking when I received them they were at the bottom. Honestly this company isnt worth the money or the time wasted waiting.

This company is horrible and a rip off! I would not recommend for anyone to order from here. I ordered 8 stockings on November 20th. Received 5 of them and the remaining 3 were not delivered because they stated my address was "undeliverable", but for some reason the other 5 stockings were delivered to that same address on the same day the other 3 stockings were attempted to be delivered. I had to call and email the company multiple times only for them to say they had to remake the items and it will take 5-7 business days for them to ship on top of the additional days USPS to deliver. It is now December 30th and I have yet to receive the remaining 3 stockings. I've never experienced such poor customer service in my life!

This site is horrible. Don't order from them! First of all, I was supposed to get two pairs of monogrammed gloves. Only one came. They told me I did it wrong and gave me a code to order the second. Problem is, they did not send me what I ordered. They actually sent me the second one, so they knew I ordered two. When I went to reorder the second one, they were making me pay the $8.99 in shipping again. Honestly, the quality was not worth another $8.99. In addition to that problem, the gloves were huge and they did not use the correct script on the monogram. You couldn't even read it. So disappointed all around. Finally, they do not ship in the time they say. Mine was over two weeks later than they said it would get here and it didn't make it for Christmas. Don't order! You will be disappointed.