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QualityBath.comReviews 434

4.4

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QualityBath.com Reviews Summary

QualityBath.com has a rating of 4.4 stars from 434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QualityBath.com most frequently mention customer service, best price and plumbing fixtures. QualityBath.com ranks 5th among Bathroom sites.

service
158
value
152
shipping
140
returns
79
quality
136

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Illinois
1 review
0 helpful votes
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I ordered an Ikon Blanco sink and had originally looked on Amazon but reviews described horrible packaging and a damaged product. I called in and spoke with my salesperson and they assured me the packaging from QualityBath was excellent and he knew exact product I was describing.
Experience by calling in was painless and the product arrived in perfect condition in a timely manner!

Date of experience: October 30, 2019
Texas
1 review
0 helpful votes
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Great customer service!
October 31, 2019

Akiva went above and beyond to ensure I got the product I wanted. I was looking for a hard to find finish and Akiva searched and found it for me.

Date of experience: October 29, 2019
Florida
1 review
0 helpful votes
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Just placed a large order and my sales rep Akiva was extremely helpful and knowledgeable, not to mention he got me the best prices on everything i needed. Ill be calling him soon for my next project!

Date of experience: October 25, 2019
Colorado
1 review
0 helpful votes
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The best deal I got on all internet store. Communication was fast and easy. Highly recommended store

Date of experience: October 23, 2019
Texas
1 review
0 helpful votes
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I worked with Akiva to purchase fixtures for my bathroom remodel. He was very helpful and knowledgeable about the products - and contacted the manufacturer for me on numerous occasions. He also held the items at the warehouse until I was ready to have them shipped - which was very helpful. The items arrived yesterday in perfect condition. Thank you!

Date of experience: October 18, 2019
Virginia
1 review
0 helpful votes
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Quality company
October 13, 2019

Ordered the blanco strainers which are well worth the price. They look upscale. The stopper on the garbage side ic plastic billy the inserts look high end. Customer service was great. They were responsive and helpful. Their prices were better then others. Highly recommend company and product.

Date of experience: October 13, 2019
Georgia
1 review
0 helpful votes
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Beyond satisfied!
October 1, 2019

I would highly recommend Qualitybath.com to anyone looking for high-end fixtures paired with high-end customer service! From ordering (thank you Jack S. For tracking down the Victoria & Albert tub and sinks I had my heart set on) to customer service (much appreciation for Adina who helped tremendously with my expensive Electric Mirrors-which I love!), I have nothing but positive things to say about my experience with Qualitybath.com! I will definitely use them again and highly recommend them to everyone! Thank you for making my bathroom beautiful!

Date of experience: September 30, 2019
Arizona
1 review
0 helpful votes
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Wow! Adina
September 27, 2019

What service on refunding an item I ordered wrong! Appreciate your understanding and quick response!

Date of experience: September 26, 2019
California
1 review
0 helpful votes
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Little Part-Big Service
September 21, 2019

I purchased a small part (shower elbow) that inadvertently got thrown out with the box and wrapping it came in. Sol, Sara and Mimi all got involved so that within a week I was able to have an infrequently ordered part from Canada delivered to my door step. Great job by everyone involved!

Date of experience: September 19, 2019
New York
1 review
0 helpful votes
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Easy peasy
September 21, 2019

Spoke with Sara because I needed a delivery different from normal. Not a problem. She handled the transaction in a friendly, professional manner. Prices were also lower than average.

Date of experience: September 19, 2019
California
1 review
0 helpful votes
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Received a hansgrohe shower arm with a scratch on the base, contacted Lea, showed her the pictures and she worked with hansgrohe to arrange for a free replacement.

Date of experience: September 18, 2019
Wisconsin
1 review
0 helpful votes
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Great help!
September 16, 2019

The prices were great and the customer service was even better. I couldn't be happier with my new blanco sink. I absolutely love it.

Date of experience: September 14, 2019
California
1 review
0 helpful votes
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Exemplary Customer Service
September 13, 2019

Jack Shain is synonymous with excellent customer service. Extremely professional and always helpful, he was able to assist with sourcing, purchasing, returning, and exchanging each product we needed for our project with every twist and turn.

Date of experience: September 12, 2019
New Jersey
2 reviews
0 helpful votes
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Amazing Customer Service
September 12, 2019

Janet displayed amazing customer service! When she promptly replied to my email she had already reached out to the manufacturer, got an answer and the necessary parts were already ordered. Just amazing! Thank you!

Date of experience: September 11, 2019
California
1 review
0 helpful votes
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Great Customer Service
September 12, 2019

Akiva was great to work with. He responded quickly to my requests, got me the various quotes I needed, made my requested revisions, and a good discount as well! Great customer service so far!

Date of experience: September 11, 2019
Florida
1 review
0 helpful votes
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I believe we found the right product at a competitive price, on the delivery timeline we need. Akiva was highly professional, responsive and helpful.

Date of experience: September 11, 2019
Texas
1 review
0 helpful votes
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Jack helped me make sure I got the lowest price on two beautiful faucets. They arrived quickly and I received updates about their status en route. They were priced the lowest of any other website and that was made even better by the free shipping. I highly recommend this site!

Date of experience: September 6, 2019
New Jersey
1 review
0 helpful votes
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Sara was very helpful and friendly. I revised my order with a second call. This was also quick and easy.
Thank you.

Date of experience: August 23, 2019
Texas
2 reviews
0 helpful votes
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Always shop here
August 24, 2019

Quality bath specialist Janet was very professional and helpful in resolving an issue I had with a missing part sent from the factory. She resolved my issue in a quick and friendly manner. I always shop on this web site for that reason. Never had a problem that they haven't resolved. Keep up the excellent customer service.

Date of experience: August 22, 2019
Illinois
1 review
0 helpful votes
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I have ordered from Quality Bath many times. I am always happy with the prices, the products and the customer service. I rarely have any issues, but when I do, they have been dealt with promptly and courteously.

Date of experience: August 21, 2019

From the business

QualityBath offers thousands of luxury bath vanities and kitchen & bath products for the home. We also sell faucets, sinks, tubs and whirlpools. We carry all major companies at discounted prices. We also feature how-to articles to help your renovating...


qualitybath.com
Founded in 1984
Lakewood Township, New Jersey, United States