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QualityBath.com

3.9

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QualityBath.com Reviews Summary

QualityBath.com has a rating of 3.9 stars from 434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QualityBath.com most frequently mention customer service, best price and plumbing fixtures. QualityBath.com ranks 5th among Bathroom sites.

service
158
value
152
shipping
140
returns
79
quality
136

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New York
2 reviews
8 helpful votes
Follow Kaila H.
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Great experience!
January 19, 2020

We had a great experience purchasing out plumbing fixtures for our new home. The customer service is top rate. Sarah, the sales woman we dealt with was supper knowledgeable and friendly and made our experience shopping there so smooth and easy. I would highly recommend shopping here. They are there to help from start to finish with attention to detail.

Date of experience: January 16, 2020
California
1 review
0 helpful votes
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Recent Purchase
January 19, 2020

I am about to do a remodel in my master bathroom so there were several items I needed to order. From shower valves, to a large linear drain to a wall mounted toilet Quality Bath had it all. Dov was both knowledgeable and helpful. He was always very quick to send me quotes. Most of the items arrived in a timely manner. So far I have had a good experience. Thank you.

Date of experience: January 16, 2020
New York
1 review
0 helpful votes
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This was my second time buying from Quality Bath, and both experiences were wonderful. Dov helped me out both times. He knows his stuff! I knew I wanted an air tub, but I didn't realize how many options there were. Dov patiently helped me whittle down all of the choices to find the perfect tub. I also needed a new kitchen sink, and it arrived quickly and in perfect condition. (I ordered the tub later, so it hasn't come yet.) I will definitely shop Quality Bath for future fixtures!

Date of experience: January 16, 2020
Jon T.
California
1 review
0 helpful votes
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Dov is fantastic to work with. He is efficient, courteous and very helpful. I've completed two large orders with him for new construction/homes and the prices, scheduling and delivery have all been stellar. I am now referring him to friends and clients. The homes I build are in California and I haven't been able to find any other supplier around the country that can beat Quality Bath's prices.

Date of experience: January 16, 2020
Florida
1 review
0 helpful votes
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I saved over $800 for my items and when I missed ordering a piece, Dov brought it to my attention. Great service, VERY happy!

Date of experience: January 16, 2020
New York
1 review
0 helpful votes
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Dov is the BEST
January 18, 2020

I am beyond impressed with Dov and Quality Bath. Not only are their prices competitive, but they are a pleasure to deal with. I did a full gut renovation in NYC. I needed everything! Dov was so helpful guiding me and suggesting product. It took me months to make final decisions and Dov was so knowledgeable and patient during the process. I wouldn't hesitate to use them again and recommend them to my friends and family. Delivery has been a breeze, and very organized it coordinating with my NYC co-op (which could be a challenge). Don't hesitate. Buy all your bathroom needs from Quality Bath!

Date of experience: January 16, 2020
New Hampshire
2 reviews
0 helpful votes
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I worked with Josh to purchase a Blanco sink, faucet etc. He was the best! Originally the order was schedule to come later than expected and would have held up the project, but Josh and Tziporah jumped through hoops and all components were delivered on time. I would highly recommend Quality Bath and Josh to anyone who asks.
Thanks Vito

Date of experience: January 16, 2020
California
1 review
0 helpful votes
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Excellent Service!
January 13, 2020

Dov at Quality Bath contacted me right away with a question about my shower fixture order. I had actually mistakenly ordered a piece I did not need. He called and emailed me to confirm I did not need the piece, removed it from my order, and re-issued my order in a very timely and professional manner. Thank you so much for the excellent customer service! Will definitely shop at Quality Bath for my next bathroom renovation!

Date of experience: January 12, 2020
Texas
1 review
0 helpful votes
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Dov Is the Man!
January 11, 2020

While selecting and purchasing plumbing fixtures for a complete home-gutting and renovation, I have found Dov to be indispensable. He is very knowledgeable and full of good ideas, and has made the process much more bearable than it would otherwise be.

Date of experience: January 10, 2020
California
1 review
0 helpful votes
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Jack couldn't have been nicer or more helpful. I had already placed my order and called to see if any additional discounts were available. Although my Rohl faucets were already at their lowest price, Jack offered me a couple different options as a courtesy to me. He wanted to make sure that I was happy with his service and that of Quality Bath. Couldn't be happier! I've purchased from Quality Bath in the past and will continue to purchase from them in the future. You will not be disappointed dealing with Quality Bath! I highly recommend!

Date of experience: January 8, 2020
Idaho
1 review
0 helpful votes
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Fantastic Service
December 30, 2019

We went though two big box stores trying to get a specific shower enclosure kit and kept having issues. Once I found quality bath I asked for a delivery estimate and Akiva got us a full quote and delivery estimate in under an hour with an easy order link. Someone called to schedule delivery with me 4 days later! Incredibly easy to work with and it ended up being far cheaper than any of the big competitors. We now have a new go to shop.

Date of experience: December 29, 2019
California
1 review
0 helpful votes
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Great Service!
December 28, 2019

Sol was very helpful with the answers we needed to place our order.

When one item arrived with a manufacturing defect, Adina got it resolved and a replacement ordered within two days.

Thanks all!

Date of experience: December 26, 2019
California
2 reviews
0 helpful votes
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Quick Response
December 25, 2019

Janet & Quality Bath have been very helpful to take care of our issues & concerns immediately. Very on top of things!

Date of experience: December 23, 2019
Missouri
1 review
0 helpful votes
Follow Ingrid G.
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Great customer service.
December 10, 2019

Akiva is very helpful and responsive. Always answered questions promptly. He notified me that a vanity top I ordered would not fit the shape of the vanity exactly so I could revise me order (and get a refund!). A lot of customer reps would not have bothered and just sent what I ordered.

Date of experience: December 9, 2019
Texas
1 review
0 helpful votes
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Really great customer service! Akiva was prompt with his replies, the quote and the adjustment when I changed my order. I am impressed!

Date of experience: December 5, 2019
Connecticut
1 review
0 helpful votes
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Amazing Customer Service!
November 27, 2019

Spoke to Josh and he was very helpful with answering all my questions and finding the item with the dimensions that would work best for me

Date of experience: November 26, 2019
New Hampshire
1 review
0 helpful votes
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I will call your company first from this day forward, thank you for your professionalism very quick communication.

Date of experience: November 13, 2019
California
1 review
0 helpful votes
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I worked with Lea at Quality bath and the support was excellent. There were some parts missing and Lea worked with me to figure out what was missing and made sure I had them shipped in time.

Also, I order a full bath assuming the parts are difficult to get, Lea intervened and advised me that I do not require the full bath but the parts are getting shipped. I have not seen an other online vendor do something like this, in this day of always profits at any cost.

Date of experience: November 12, 2019
Canada
1 review
0 helpful votes
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I really appreciate the efficient and friendly service. I would shop here again if I was in need of any of the products sold.

Date of experience: November 12, 2019
New York
1 review
4 helpful votes
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The toilet was exceptionally well priced. I ordered it and was told at the time I placed the order that we would receive it within 5 business days. We are now at day 10, and no one can tell me when it's coming. I have scheduled and re-scheduled our plumber twice. QB's customer service has been great at communicating. They do notify me daily that they are "working on it", but can't tell me when it will ship. Very frustrating and expensive as our bathroom remodeling project and crew is " on hold" doing non-essential busy work as we wait.

Date of experience: November 11, 2019

From the business

QualityBath offers thousands of luxury bath vanities and kitchen & bath products for the home. We also sell faucets, sinks, tubs and whirlpools. We carry all major companies at discounted prices. We also feature how-to articles to help your renovating...


qualitybath.com
Founded in 1984
Lakewood Township, New Jersey, United States