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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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As every other order has been, a pleasure and speedy with quality items.
Product was great, delivery was excellent. Would have been nice to get some phone support before ordering. None of the phone menu areas calls were answered after several attempts.
Great product fast service. They are my first go to when looking for Jeep accessories
It was easy to locate what I needed, order and receive. Thank you
First, let's point out that Quadratec just like most other sites if it's "out of stock" you can't order it. I ordered a $1300 lift kit. It was to come in 3 boxes. One box came that was not a part of my order. I notified them and they sent FedEx to pick it up and assured me the correct box would be sent out same day. When I notice it hadn't shipped two days later. I called and was told there was one box left and it was "earmarked" for me and would ship. Again noticing it hadn't shipped called again and now it was "out of stock" I waited close to two months and called numerous times (waiting an average of an hour on hold each time), was never allowed to speak to a manager, before deciding to return everything I purchased (separate orders included). They emailed me return labels and I noticed an extra label... I called and just like I assumed they were expecting me to return the box I never received smh. Now after explaining the whole thing they tried on two separate calls to blame FedEx until I directed them to look at the order which says "shipment pending" which they knew to mean they NEVER shipped it. So now I was terrified to return the parts of the kit that did arrive in fear myvrefund will be held for not returning something they never sent me. Just dropped everything off today... let's see. Horrible experience.
Excellent follow through, easy and well designed website
Easy online shopping. Tutorial videos are great! I like to watch even on the simple things. It's usually the small steps skipped that make the little tasks hard. The videos are a great reminder of all steps and tricks if needed.
Y'all rock always and i enjoy getting stuff from your company!
Fast and easy products that I was looking for were in stock!
Great because everything went smoothly every time and the products were even delivered early at one time
Everything was prefect and fast and works great. Have a great day.
Made the purchase and was at my house in 3 day's. Granted live in same state but still. I ordered on a Friday night and was at my house Monday.
Got my product in a timely manner but still haven't used it yet. Weather has been. Terrible
Well the shipping was fine but you people send me the wrong one so your customer service said they are going to send me another one so I am waiting
Great experience, no problems. Easy site to navigate and great shipping.
The website is pretty intuitive, email confirmation and shipping information that arrives automatically is seamless and convenient.
Easy to find bolts bolts bolts bolts bolts bolts bolts
Always a pleasure to buy from these guys. Simple website, fast reliable shipping. From the past, I know they stand behind their products.
Quick delivery and easy to install! Directions were easy to follow. Great experience overall
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

